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How would you rate Avon US?
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Washington
1 review
12 helpful votes
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Avon got greedy
August 4, 2020

After 14 years of selling, I am so extremely disappointed in Avon right now. All this new c r a p at triple the prices. Im losing customers like crazy. All their favorite items are disappearing and I have nothing to replace them with that they can or want to afford. Seriously Avon, what are you thinking?!?

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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Good lipstick
October 2, 2020

I started using this cosmetics recently. They have very nice body sprays with nice scent. Now, I tried Avon True Color Nourishing Lipstick, I chose a Candy Red one. Its only $11. I like it because you do not need to use it every hour. The color is really string.

Date of experience: September 30, 2020
California
1 review
9 helpful votes
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Avon has become too pricey for most. Ever since it was sold out to the Korean company it has changed and not for the better. Most people who have used Avon for decades haven't done so because we want to pay $60 for a 1 oz jar of face cream. I'm a rep and no one wants to buy from me anymore. I can get the same quality drug store creams for half the price.

Date of experience: September 11, 2020
Michigan
3 reviews
4 helpful votes
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Sketchy
August 27, 2022

Placed a regular order as a representative, paying as usual by PayPal. Then started getting past due notices. Called customer service who I could barely understand but was told I had to PROVE that I paid. Got with PayPal who was thankfully helpful. But I had to send Avon a physical printout of my payment. Month goes by so I called to find out if I was cleared of the false no-payment, and they said oh yeah it's good. I mean, what?!?! I quit being a rep at that point and now getting promos to rejoin. Are you kidding me?! I'm never going to rep for Avon again and have them screw up their records and come after me for their mistake. Also beside the point is they discontinued good products in favor of high-priced junk no one wants. Good luck Avon, you're dying

Date of experience: August 27, 2022
Virginia
1 review
0 helpful votes
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I am not one to complain. But I just placed a $75 order with my Representative and I only received $11 in product. She stated that everything I ordered was out of stock or no longer available. This is not the first time this has happened. The past few orders have had something Out of stock or Not Available. I buy a lot of gifts for my loved ones thru Avon. Am I going to have to shop somewhere else? I hope not, but I am losing interest in Avon.

Date of experience: March 4, 2024
Massachusetts
3 reviews
4 helpful votes
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Price Gouge and Uncooperative
February 10, 2023

I placed an order for a difficult to find item yesterday, only to see it elsewhere today for a fraction of the price. Avon refuses to cancel the order - despite the fact that it hasn't even processed yet and even the payment is still pending. And I will have to pay the return shipping. My financial institutions won't help either. They cannot decline the purchase even thought it is still pending: I will have to wait and then file a dispute. So not only is Avon happy to gouge me on price, they are happy to waste my time. MAJOR FAIL AVON!

Date of experience: February 9, 2023
Florida
1 review
3 helpful votes
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Avon Changed
December 8, 2020

Just writing to let people know about my recent experience with Avon. I went to Avon.com as usual to place my order only to find that the prices are more than tripled and they no longer are offering the "outlet" portion which I am totally bummed about. I decided to use EBay to bid on products from sellers on EBay in exchange for the poor customer care on the Avon site. Also, not only is the Avon site difficult to afford, they are also virtually impossible to understand. The site is filled with products that lack in general interest and seem way overrated. Also, I recently tried becoming an Avon rep but they tried making me pay money for the free samples that they usually give the new representatives, they are no longer free! Very untrustworthy company anymore. Just a bunch of corporate sell outs looking to make a quick buck!

Date of experience: December 8, 2020
Michigan
2 reviews
3 helpful votes
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Not what it was!
October 23, 2023

I sold Avon for a couple of years because it was worth it for representatives. I loved their products. Everyone loved the children's items and their collectable items as well as jewelry. Avon is no longer an American company and they sell everything but the kitchen sink. What is with that? The prices are very high and from what I see representatives aren't getting what they once did. Good luck Avon!

Date of experience: October 23, 2023
California
1 review
1 helpful vote
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Made a purchase of $130 never got my products call customer service many times got a refund and never got my credit back at first was told to wait that the refund take time then after more than a month was told i could not get my money back bcause it was more than 40 days. Very frustrating

Date of experience: May 1, 2022
Illinois
3 reviews
8 helpful votes
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Avon has a new policy to lie to consumers about their products ingredients. Stay away from their products. If they lie about changing the formula, they may lie about the ingredients in their products. Retinal? Hyaluronic Acid? Avon changed their product formulation on their Anew Clinical Collagen Booster Eye Lift Pro Dual Eye System. I don't care that they changed their formula, but they continually lie about changing the formula in their reviews. I have proof it changed, since I had some old product left over.
The new formula has fragrance added. It is heavier, and irritating to the eye area. I have been using Avon for well over 30 years. Not anymore. They lost a customer for life due to the lies. They also hide any bad comments about their products on Twitter. They are a true snowflake company.

Date of experience: November 30, 2022
Canada
2 reviews
2 helpful votes
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Amazing
April 15, 2019

The only negative thing I have to say about this company is that the shipping takes a bit longer than I thought it would by a day or two, mind you there was a major snow storm. The products are amazing and you can get almost everything makeup you need. I would love to see some plus sized clothing from them especially with how great the quality of their necklaces where. And I how they come out with primers (face, eye, and lip) and setting powders and sprays.

Date of experience: April 15, 2019
New York
76 reviews
293 helpful votes
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Avon has been around for a long time... They continue to offer a diverse group of products at fairly decent prices. They sometimes offer promotions but I mainly shop the outlet as you can find very good deals in this category. Shipping is pretty fast and I only shop when they offer shipping for free with a ten-fifteen dollar purchase otherwise I would spend more for shipping than what the products I purchase cost. Avon never seems to change-don't know if thats good or bad- I guess it is what it is.

Date of experience: July 28, 2011
Canada
3 reviews
14 helpful votes
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Regular
October 7, 2017

These cosmetics are well-known through the years of usage by really billions of people worldwide. I`d say though they issue some new products constantly - these cosmetics are staying the same good quality since I was a little child, they`re worth buying.

Date of experience: October 6, 2017
Finland
6 reviews
3 helpful votes
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Lotion
February 2, 2020

Used to buy and use almond body lotion. It's smell and texture were simply fantastic: skin got very soft and smooth and smelled gorgeous. Unfortunately they stopped producing it. Cannot find it for years.

Date of experience: January 31, 2020
Ohio
1 review
2 helpful votes
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Avon is aweful
June 3, 2020

You have way to many products, I use to keep my avon lady in business. Everytime i start to like something u get rid of it. But yet u keep the worst old time perfumes and body sprays. Wth u had some old body sprays and perfumes that were great and yet u get rid of them Maybe u should ask your custmers what they think instead of the people who make these decisions after all we are who keeps u living the good life.im done u have nothing to keep me as a customer. Your reps arent even happy Avon you changed and not for the good. Ive read alot of reviews and it seems alot of people arent happy with avon good luck at this rate u will need it WHATS UP WITH THE UGLY CLOTHES?

Date of experience: June 2, 2020
France
2 reviews
1 helpful vote
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I have been using only Phenomental mascara for a while now and I am very happy with the quality, it doesn't stick together. And the silicone brush, just the way I like it.

Date of experience: May 7, 2023
India
5 reviews
12 helpful votes
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I am a regular user of Avon cosmetics. Really good quality products. No side effects. Glimmersticks eye liner is my favorite. No smudging, and waterproof. And I have got a lot of compliment since I started to use this.

Date of experience: August 27, 2014
Georgia
3 reviews
0 helpful votes
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Sells itself
June 15, 2017

Growing up i remember the avon lady coming and showing my moma all the purfumes in cute bottles, then the tiny lipstick we always wanted a sample, and usually got it. I love avon and my avon lady is the greatest! They have alot of everything now to choose from. So see your avon lady today, get you some!

Date of experience: June 14, 2017
GB
4 reviews
4 helpful votes
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True, the quality of the product is awesome. Don't feel like comparingit to other companies as I have not only the products of Avon but of others in my bag. What I can't stand about this company is their business networking pholosophy. Women are going crazy about it and they are so arragant when they want you to buy anything. It makes me maaad! The manager can call me several times in a row, day by day starting in the morning. That's an awful thing.

Date of experience: December 19, 2017
Estonia
1 review
0 helpful votes
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I have two glimmer cream eyeliners. One is greay and another one is blue. Both are very beatiful and help me make my look complete, especially when I go to party.

Date of experience: January 12, 2022

Overview

Avon US has a rating of 2.7 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Avon US ranks 38th among Cosmetics sites.

service
15
value
13
shipping
13
returns
10
quality
13