JemJemReviews 165

I wish I had researched JemJem before making my purchase. Initially, I was happy to save money, but I've learned the hard way that there's no such thing as a free lunch.

The MacBook I received had a small crack on the top of the screen. While it didn't affect the functionality, I assumed it was normal for a refurbished product and decided to keep it. However, after just two months, the laptop stopped charging and became completely useless.

I filed an issue on their website, and they asked me to return the device for a replacement. Unfortunately, I urgently needed a laptop for work, and knowing that the replacement process would take a long time, I decided to purchase a brand-new MacBook instead and set the defective one aside.

I assumed I could return it anytime within the one-year warranty period. But now, when I've tried to address this issue, JemJem's customer service claims it's out of warranty and has declined to offer a replacement.

Instead of saving money, I ended up spending $1,380 for a laptop that worked for only two months. Do NOT buy a MacBook from JemJem.

I purchased a refurbished MacBook from them that had a MagSafe 3 cable and USB-C adapter included. They shipped the MacBook and a cheap version USB-C only cable. The MagSafe cable and Adapter was not included at all. I got in touch with them and they admitted that they didn't send the MagSafe cable and admitted it was part of their listing. They said "so sorry but we are not going to send you a MagSafe cable."
I went back and forth with them and they refused to make it right. This is verbatim what they said "Apologies for the incorrect listing regarding the charger. We admit the mistake in our end, We don't have MagSafe 3 cable and adapter or we are not sending those." They are not doing anything to make it right. False advertising. They will cheat you by sending you a cheaper alternative to what is listed and will not make it right. Do not do business with these unethical cheats.

I recently purchased a refurbished iPhone 13 from JemJem, and I must say that I am thoroughly impressed with my purchase.

First and foremost, the physical condition of the phone is remarkable. It arrived in near-mint condition with no visible scratches or signs of wear. JemJem clearly takes great care in refurbishing their products. The device looks and feels new.

One of the standout features of this purchase was the significant cost savings compared to buying a brand-new iPhone 13. I was able to get a top-tier smartphone at a fraction of the original retail price, all without compromising on quality or functionality. This proves that refurbished devices can be a smart and economical choice.

My experience with the refurbished iPhone 12 from JemJem has been fantastic. The phone looks and performs like new, the battery life is great, and I got it at a much more affordable price than a brand-new one. Throughout the buying process, their customer service was responsive and helpful. They provided me with all the information I needed to make an informed decision.

In terms of performance, the MacBook exceeded my expectations. It runs smoothly and efficiently, handling multitasking and demanding applications with ease. The battery life is surprisingly good for a refurbished model, lasting me through a full day of work without needing a charge. One of the aspects that truly impressed me was the customer service provided by JemJem. They were responsive and helpful throughout the purchasing process, addressing all my queries promptly. Additionally, the warranty and return policy provided me with peace of mind, knowing that I could rely on JemJem in case of any issues.

My recent encounter with JemJem was disappointing. The refurbished iPhone I ordered arrived with noticeable defects and battery issues. Customer service was unhelpful and slow to respond. It's unfortunate, as I had high hopes for quality, but JemJem fell short of expectations. Not recommended.

I saved a bundle by buying a refurbished MacBook Pro from JemJem. The condition was far more than what I expected, just like a new device. I have been using the device for four weeks and I can say It's a powerhouse, I haven't experienced any issues. Highly recommended for anyone on a budget."

I recently purchased a refurbished iPhone 12 from JemJem, and I am absolutely thrilled with my purchase! The phone arrived in impeccable condition, looking almost brand new. It's evident that JemJem takes great care in their refurbishing process. The phone's performance has been flawless; it runs smoothly, and all the features work seamlessly. The battery life at 95 percent was impressive.

I purchased a refurbished device from them off of Amazon. It was not at all up to scratch. Even though the screen was very badly scratched! From the beginning there were issues and the icing on the cake was that after getting a single water drop on it, the camera misted up. I contacted them on Amazon to try and return it but they were rude and refused point blank to help me in anyway. They taunted me and dared me to try submit an A-Z claim or chargeback claim on my credit card. They said that whatever i do, they will still win and wont refund me. These guys are the lowest of the low and i would not recommend them to anyone! STAY FAR AWAY FROM THEM

I was introduced to JemJem by a co-worker who had used them a few times. After witnessing him purchase an IPhone 11pro max and an Apple watch from JemJem I decided to give them a try hoping I get same quality. I got a Gold Iphone 11Pro max from them and it's beautiful. I just added them to my list.

Seller is big LIER! Negative seller! Posted photos of brand new phone and price was $1,750 (same as in the apple store) but item arrived used, scratched and in not acceptable condition. They did not mention that phone was used, plus they should upload the pictures of specific item (not from apple store). When I requested item returned they denied for the payment back. The Reason why I bought it on Amazon, not in Apple store because I had to wait in Apple store and I needed a present for my wife.
Negative, liers!

I found out about Jemjem on Bestbuy and I decided to check them out. I saw several of their listing about refurbished Apple products with great prices. I needed an Ipad but I ended up buying an Apple wrist watch and the said Ipad. Items were shipped in three days and they look good so far after a week of usage.

I decided to give them a try upon recommendation from a co-worker. I paid for a MacBook and it was scheduled to be delivered within five days and I got it on the fifth day. MacBook was in the best physical condition it could be considering it's a refurbished, just a few minor scratches you could barely see. It's been a month of everyday usage and no issues.

I purchased a Ipad, however they end me a defective one. Many times to attempt to fix the issue finally they said, are not able to refund the money because 90 days of guarantee expire.

It was a good buy. I'm someone who doesn't have high expectations so I don't get disappointed but I got more than I expected. MacBook is super clean and works flawlessly.

I had a lot to chose from. Lot's of refurbished Apple products listed and the prices are quite cool. I Opted for an Apple watch and I'm so excited about it. It looks new, no one will ever know its a refurbished. Shipping was
Fast enough, four days wasn't bad for me. Customer service was helpful.

I'm a regular buyer of refurbished gadgets especially apple products and I do not just buy from one shop alone. I've bought refurbished from two other places and the items were good, but the ones I got from jemjem were good as well, but the prices were better.

IPhone 11 came without a single crack, it was spotless. Phone is fully functional with excellent battery and camera. Battery health was 95% which was good for me.

I'm impressed with the Apple watch and an Ipad i bought from JemJem some weeks ago. Both have been working perfectly.

I ordered a MacBook from this shop through Amazon and I'm satisfied with the deal. MacBook works perfectly, no single faults despite looking for one.