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JemJemReviews 165

2.9
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JemJem Reviews Summary

JemJem has a rating of 2.9 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 2nd among Iphone sites.

service
26
value
27
shipping
27
returns
24
quality
27
Massachusetts
1 review
1 helpful vote
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Awesome
March 5, 2019

Easy site to navigate and quick delivery. Great customer service with follow up. Highly recommend this site. This was my second time ordering from the site.

Date of experience: March 5, 2019
California
1 review
0 helpful votes
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As Described
March 5, 2019

4 days after I placed my order for an Ipad 3 I received it. The product beats my expectation. I was expecting less but got more. It's been working perfectly and I'm glad I bought from them.

Date of experience: March 5, 2019
Germany
1 review
0 helpful votes
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Great product
March 2, 2019

I pad was in great working order and perfect shape as described, would highly recommend to buy from this company

Date of experience: March 2, 2019
Pennsylvania
1 review
0 helpful votes
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Apple I Pad wouldn't charge from the start. Refund took over a month. Will never buy again. Horrible customer service and management.

Date of experience: March 1, 2019
Idaho
1 review
0 helpful votes
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Phone locked and possibly stolen.
March 1, 2019

I was very dissatisfied with JemJem. The iPhone I purchased for my granddaughter was supposed to be unlocked and T-Mobile ready. They could not open the phone. I took it to an Apple store and was told the phone was locked, unable to be opened and he found an indication on the phone it was either lost or. Stolen. After returning, it took 5 weeks to get my money back.

Date of experience: March 1, 2019
Oklahoma
3 reviews
8 helpful votes
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Know Your iPads Before You Order!
March 1, 2019

Shame on me! I ordered an iPad 3 what I thought was a later model iPad but was was an older slow iPad with Cadillac permenantly engraved on the back. I did receive an iPad 3, released in 2012, I just thought it was a newer model. Again, Shame on Me. I think a release date in the JemJem description would help customers know how old the items are.

Date of experience: March 1, 2019
Ohio
1 review
0 helpful votes
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Just received the Ipad i ordered from this Company today and everything looks good. Ipad was exactly as described. A friend recommended them so i gave them a try and they didn't disappoint.

Date of experience: February 25, 2019
California
1 review
0 helpful votes
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Good
February 25, 2019

I received my MacBook 5 days after purchase and it's been working fine over the last 10 days. It looks good and definitely worth the money.

Date of experience: February 25, 2019
New Jersey
1 review
1 helpful vote
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Fantastic services
February 22, 2019

Can't believe i got an iphone8 for an unbeatable price. The phone was in good condition and the shipping was expedient.

Date of experience: February 22, 2019
New Jersey
1 review
1 helpful vote
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What More Can I Say
February 20, 2019

I was particularly impressed by the customer service, Fast Shipping ( 4 days) and quality of the product ( Ipad). Great experience dealing with them.

Date of experience: February 20, 2019
South Carolina
1 review
0 helpful votes
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Satisfactory
February 20, 2019

I'm not used to writing reviews but on this case i have to. This is the first time I'm Buying a refurbished phone and i got good value for money spent. The IPhone 8 is just in perfect condition and more than what i bargained for considering the price. I will buy from them again buy may be a MacBook this time around

Date of experience: February 19, 2019
New Jersey
1 review
0 helpful votes
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Near Perfection
February 18, 2019

I bought an IPad from them and everything went smooth. Product was in good shape upon arrival till date. Shipping was fast while the customer service was good too.

Date of experience: February 17, 2019
Brazil
1 review
0 helpful votes
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First buy, dissatisfied
February 12, 2019

Bought 2 itens at JemJem (iPad and iPhone).
Very satisfied no the iPad purchase, works great and excellent condition.
It came missing the slot card, but once claimed JemJem fastly shipped to me the missing part. Great and Job from JemJem.
On the iphone purchase, big disappointment, I cannot say the same, it was bought under EXCELLENT CONDITION but the battery is dead.
After Full charge, few minutes of use it turns off, very disappointing... wish it was advised earlier about this issue.
Thanks,
Rodrigo Fernandes.

Date of experience: February 12, 2019
North Carolina
3 reviews
0 helpful votes
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Very Satisfied
February 6, 2019

Great Product (IPad 4): with great delivery and excellent service. Want to get case for IPad. Will buy again!

Date of experience: February 5, 2019
Minnesota
1 review
0 helpful votes
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An honest and great vendor
February 4, 2019

Ordered a iPhone 5s that Xfinity Mobile said would work with their system. JemJem sent the phone in the condition as listed. Phone received was as listed. Then XM said all the 5s phone would not now work. They lied. JemJem took back the phone as they state in their website they would. Mailed back the phone and credit was received. They rate high with me as a recommended vendor.

Date of experience: February 4, 2019
New Jersey
1 review
1 helpful vote
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Value for Money
February 2, 2019

I have used the phone i bought from this shop for 3 weeks and have experienced no issues with it. Great value for money. I will patronize them again.

Date of experience: February 2, 2019
New Jersey
1 review
0 helpful votes
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Faultless
February 1, 2019

I bought an Iphone 8 from this shop a week ago. I've been on a fault-finding mission beu yet to discover any. Great price for such quality.

Date of experience: February 1, 2019
New Jersey
1 review
1 helpful vote
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GOOD CONDITION
January 29, 2019

I bought an Apple laptop from this place 2 weeks ago. The laptop was exactly as described. They took $10 off the price as a new year bonus. Product arrived 4 days after purchase which is not bad. Great Customer service.

Date of experience: January 29, 2019
New Jersey
1 review
0 helpful votes
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No Defects
January 28, 2019

Just received my Phone from Jemjem yesterday. Phone looks great without defects. Fast shipping and excellent customer service.

Date of experience: January 28, 2019
California
1 review
0 helpful votes
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The IPhone I bought from this shop was far better than the previous shop I bought from last year. The price was way cheaper. I will buy again from them.

Date of experience: January 28, 2019

About the business

Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...


jemjem.com
Founded in 2010
irvine, California, United States