JemJem Reviews Summary
JemJem has a rating of 2.9 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 2nd among Iphone sites.
The phone I got was at a great price, the shipping was quick, and they even gave me $10 towards another item
I bought an IPhone 8 from these guys and I do not regret doing business with them. Will try them again.
Saw their ad on Facebook and visited their shop. Bought a black IPAD AIR 2 from them and they shipped within 3 days. I have only used the IPAD for 3 weeks and so far it's been a satisfactory experience. I will update my reviews in 6 months.
The good information, the visualization is very nice, about the characteristic is very important for show the great level.
I bought an apple watch from this shop and I was satisfied. Quite cheaper than the offers I got elsewhere and still in excellent condition.
This is the second time in 14 months I'm buying from them. First was a laptop which is still working perfectly, second was an IPhone 7 which looks great too. I'll use them again if I need another gadget.
Ordered a laptop from Bestbuy, I expected it on the 20th but received it on the 21st. For 2 weeks now I've been using it and no issue so far. Will order for my sister in 14 days and I hope I'll be great too.
Both two refurbished laptops. One from amazon one from Best Buy both came from JemJem. One had its battery swell and destroy the computer. The other was extremely slow and Best Buy couldn't fix it. This company is a scam and large dealers need to quit using such con artists
I order a laptop from the Walmart website, the order promised arrival by 17th and by that date they hadn't even send the item, not even a tracking number. I recommend you stay away from this seller, not a professional seller.
I placed an order through walmart.com for my sisters Christmas gift with them seeing the reviews they had I thought everything would be fine. I ordered and Ipad mini, It got here in time and then when I opened the box and turned it on the screen had been malfunctioning. So I did not freak out or anything I just called there support team. I spoke with a guy he sent me a label and I sent it in the mail on December 22nd. I talked to him asking for a replacement and he said when it came they would send out a new one. I called them yesterday still having not received a replacement. Even then I was understanding because the holidays I knew everything was backed up. They said I would receive and email that day and I did. But it was a refund of the money which I had stated was not what I wanted. So I called today and the girl on the phone was nice in the beginning. I explained to her they should have called me to give me a decision. She said they had none in stock. I told her I wanted to speak to a supervisor seeing I am in customer service industry as a manager myself. She put me on hold came back on the phone after 10 minutes and was saying hello so I said hello back like 3 more times and then said I know you can hear me and she hung up on me. I tried to call back and they are now not answering my calls. I will never deal with this company again they are completely unprofessional and rude. Stay clear of them!
Bought 2 phones, different purchases. So far so good. Fast. Great customer service. Great products.
Good quality merchandise from Jem Jem, this my third thing I order within a year, also I received my items on time, also they functional just how they said
Ordered 2 refurbished iPads for grandchildren. Arrived in like new condition. Work well! Happy kids!
Excellent and product was as good as expected. It was in excellent shape as advertised. I would shop there again and will definitely recommend JemJem.
... Fast shipping, legit company and the product I bought was just as described...
I ordered with enough time for delivery and paid the extra for faster delivery... then my purchase seemed to stall out in CA for a few days. Almost didn't get it in time as it got delivered after 6pm on Christmas eve. I have ordered from JemJem several times with no problems but the last 2 purchases have been disappointing
Ordered the macbook pro advertised as excellent condition. Machine arrived as advertised. Very pleased.
After some bad experiences with other companies. Highly recommended JemJem. Product was exactly what we expected and received it in a good amount of time
This was perfect for my son's Christmas gift! Seriously looks fresh out of the box! Not a single scratch. This was the only way I was going to afford an iPad for him and I am quite pleased. I will make future purchases.
I did everything I should of done. The shipping status kept changing and did not know what day it was coming and it never did come. File a police report and contacted my card but still no money or item. Will never do business with them. I did not even know it was them till I tried to find out where my iPad was. I was thinking I ordered from walmart.com that it was walmart not a 3rd person who doesn't help.
About the business
Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members