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JemJemReviews 165

2.9
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JemJem Reviews Summary

JemJem has a rating of 2.9 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 2nd among Iphone sites.

service
26
value
27
shipping
27
returns
24
quality
27
Florida
1 review
1 helpful vote
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Wrong advertisement
June 21, 2017

I sent an iPhone blocked, I bought unlocked! E eu tenho um chip tim mobile que não funciona no iPhone 6 que comprei com vocês essa é a minha insastifaçao!

Date of experience: June 20, 2017
Texas
1 review
0 helpful votes
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Great
June 21, 2017

I was happy with the product, the prices, the packaging but most of all the good customer service I got when I called with concerns

Date of experience: June 20, 2017
California
1 review
0 helpful votes
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Apple watch
June 21, 2017

I got it in a reasonable time and it works well. I can't complain, and I am very pleased! I have only had it 4 days, I will review again if anything changes.

Date of experience: June 20, 2017
New Jersey
1 review
0 helpful votes
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Good experience
June 21, 2017

Bought an iphone and I was a good experience. The phone arrives in 2 days in the conditions describe. Keep the good work, I will continue shopping at jemjem and I will recommend friends to shop at Jemjem.

Date of experience: June 20, 2017
New York
1 review
0 helpful votes
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Great product
June 21, 2017

I purchased an early 2011 MacBook Pro from Jemjem. There were a few small dents in the case but that was to be expected from an "acceptable quality" refurbish. It runs great and for the price I am very happy. Could possibly need a better battery but that is a non issue

Date of experience: June 20, 2017
District of Columbia
2 reviews
1 helpful vote
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Refurb phone
June 21, 2017

Refurb phone was clean and in good working order. It was shipped on time. I would buy here again! It was shipped on time. I would buy here again! It was shipped on time. I would buy here again!

Date of experience: June 20, 2017
Florida
1 review
1 helpful vote
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Great Buy and Great Service
June 21, 2017

I've been checking out Jem Jem for a couple years now and recently I was able to buy something off of here. I got an iPad air 2 and I love, love, love, love it. I bought a charger as well and it charges fast. I had a case but the immediately messaged me and told me it wasn't gonna fit my iPad air 2 and they took it of as I requested and sent it out.

Date of experience: June 20, 2017
Pennsylvania
1 review
1 helpful vote
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Great company
June 21, 2017

My purchase got here on time and when I needed to return it for my fault ordering the wrong product, it was a timely refund and process. Would recommend!

Date of experience: June 20, 2017
California
1 review
1 helpful vote
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Note 5 case
June 21, 2017

Nice case. Took a long time to receive. But ot seems to be nice enough.

I like using jemjem usually and usually very happy

Date of experience: June 20, 2017
Michigan
1 review
0 helpful votes
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Earbuds can looking like they where brand new. Very satisfied
When I call on the phone the guy that I talk to was very helpful and too care of the situation

Date of experience: June 20, 2017
Ohio
1 review
0 helpful votes
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No issues, good sale
June 20, 2017

Macbook air is in great condition and works perfectly.
Putting character minimums on a review site, on the other hand, makes me not want to leave a review.

Date of experience: June 20, 2017
New Jersey
1 review
1 helpful vote
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Somewhat disappointed
June 20, 2017

Disappointed my ipad came with a defective headpgone jack. However, customer service has been good on an exchange or fix. They were gonna look at it before an exchange.

Date of experience: June 20, 2017
Alabama
1 review
1 helpful vote
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Review
June 20, 2017

I purchased an Ipad mini with cellular. I received a shipping email. It never arrived. I called, they said they had to cancel order due to lack of inventory. I wouldn't have minded if they had let me know but I was looking for a package each day. They need to make sure and let people know the status.

Date of experience: June 20, 2017
North Carolina
1 review
1 helpful vote
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Orders refurb unit, Amex declined charge questioning vendor.
Wanted product, could not buy."
Why do I need 100 characyers to describe?

Date of experience: June 20, 2017
California
1 review
0 helpful votes
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I bought an iPhone 6 Plus and the phone I received looked brand new, not even a single scratch. I received my phone within 3 days and easy tracking. I've had absolutely NO problems and I'm 100 percent satisfied. I was so satisfied, that when my girlfriend needed an iPad mini, we ordered from them and once again, it came looking brand new and fast shipping, this time arriving in 2 days.

Date of experience: June 20, 2017
Illinois
1 review
0 helpful votes
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Excellent service.
June 20, 2017

Fast and friendly service. Great product at a low price. My child with Cerebral Palsy had broke his old one. We found the exact refurbished one on JemJem for a great price!

Date of experience: June 20, 2017
New York
1 review
0 helpful votes
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Saved a ton.
June 20, 2017

Solved my need, works great. I would recommend this website. Good value. Good dudes. This surveys calls for too many characters that are not necessary

Date of experience: June 20, 2017
California
1 review
0 helpful votes
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H2O Sim Card Pre Charged
June 20, 2017

When I installed H2O SIM on my phone I found that the time of starting the service is the day you shipped out the SIM card. This card must be activated by used and not by seller, sometimes it is possible that I need this SIM for future use.

Date of experience: June 20, 2017
New Mexico
2 reviews
10 helpful votes
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Very good experience
June 20, 2017

Ordering, receiving, requesting return, and returning all went very well. Would be better if JamJam could insert deactivated or expired simis into refurbish unlocked phones they are selling, as an option for those who want to use the devices as WiFi only, and run apps, such as Whatsapp, which do not support tablets.

Date of experience: June 20, 2017
Louisiana
1 review
0 helpful votes
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5 stars all the way around!
June 20, 2017

This was a dream shopping experience literally! Found exactly what I was looking for, quickly and easily. The price was well below any other retailer! So I thought the catch would be in the super slow shipping... NO! Received my order 3 days from ordering! The product is exactly as described. Everything looks and runs great! Like I said, dream shopping experience seriously! Thank y'all!

Date of experience: June 20, 2017

About the business

Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...


jemjem.com
Founded in 2010
irvine, California, United States