JemJem has a rating of 2.9 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. JemJem ranks 2nd among Iphone sites.
Of all the refurbished phone companies i checked they had the best prices. I bought an Iphone 7 from them 2 weeks ago and so far it's been great!
I bought a ifhone 6 with jem jem and guess what
They send me a fhone with missing parts
Is a rip off, DO NOT BUY FROM JEM JEM
The fhone does not work i spend several money trying to fix IT AND STILL NO WORK, they do not return the money thar i pay
RIP OFF RIP OFFF RIP OFFF RIP OFFF RIP OFFG
Ordered a refurbished 2015 MacBook with this company after researching for about a month. Went with them because they were certified through Walmart. Spent roughly around $1000 on the computer for it to last me all of 7 months. Of COURSE the warranty had expired and when I sent a suggestion to the company on the behalf of my experience the response was super generic. DO NOT BUY ANYTHING from this company. All it took me was one time and I learned.
We ordered a refurbished iPhone, thinking our experience would be as good as the last time. It was not. We spent hours on the phone with Apple trying to do all kinds of tricks to get it to work, and it still has little glitches (it gets hot, it shuts down for some inexplicable reason at random).
YI'm very satisfied with the service. But there was one mistake, I asked if the laptop I purchased had a slot for a CD drive and the person that responded mentioned it did not- It did. The computer runs great. Thank you I've referred you a number of times and will continue to do so.
Products were defective, had to return, return process was not a breeze, will Not be ordering from here again
But I reported missing a phone case my las order jj promised to ship one and never did! Not a very good customer service!
I'm glad with their service. Got an IPhone (Iphone 8)from them two weeks ago and I'm very impressed with the outcome. Phone looks new and I haven't noticed any defects for now. Another good thing is that the ship for free.
Got to know them through a co-worker. Bought a macbook from them 3 weeks ago, they shipped it to Portland within 6 days. I haven't experienced any issue so far. I'm happy i got it for a far lesser price and it's serving the purpose.
I ordered a MacBook from them and they delivered the MacBook within 6 days. I've been using the MacBook for 3 weeks now and have not noticed any issue. Great service.
A big thumbs up to these guys... I ordered a MacBook pro from these guys and I've got nothing but joy. Very clean no defects and functions smoothly.
I ordered 2 Ipad pro for my High School Boys and both are in perfect condition. One was almost brand new while the other had a little scratch behind which is not obvious. I'm glad i got value for my money.
Pre-owned items purchased through Best Buy come from Jem Jem and are garbage! Jem Jem will lose the original items you send in for repair and replace it what they deem to be an "equivalent." Then, Best Buy will make you continue to pay on your Best Buy credit card account and refuse to refund due to serial numbers not matching the original item. Scam alert!
Orderd an Ipad for a fair price. After all, it was in fair condition. Opened it up, turned it on had to pick my language realized it was in voice/screen mode when. Everytime you touch the tablet tells you what it is it was very hard to set up. I got all the way to the end and it got stuck on something and kept searching and searching it then shut the screen off and kicked me out so I had to start over. I'm still trying to figure out how to get the voice off of here and I still haven't been able to start up the tablet properly. I'm beginning to wonder if this isn't someone else's piece of junk they traded in somehow. It's actually not a fair price or a good deal if the thing never works properly. Don't think I'll be trusting Jem Jem again with my hard-earned money.
I'm was never a fan of refurbished until I bought one from them. Price was fair enough and the quality was good too. For now I'm in.
No much words to say... Received the phone in an excellent condition and so has it been for 2 weeks. A good store to buy refurbished Apple devices.
Bought a full functional Ipad 3 mini from this store and I'm happy about it. It beats my expectation already and I'll surely use them again.
Answer: I believe most of Walmart products sold are Fair condition with more usage shown cosmetically. If you need higher quality condition, please go to jemjem.com and select Excellent condition. Or you can go to Amazon.com and looking for Refurbished products and those conditions are grade A. Here is link to amazon JemJem https://www.amazon.com/s?me=AM4AB724EBAWW&marketplaceID=ATVPDKIKX0DER
Answer: All orders are shipped in 1-2 business days. If you haven't received the order confirmation by end of Tuesday, you should contact support@jemjem.com and they can get you updates. Not sure what happened but usually ships in 1 business days but Monday is busy day so if order came in later time, it might take 2 business days.
Answer: I purchased an IPad from them through eBay. I received the IPad 5 days after purchase.
Answer: Where did you send the email to? It should be to support@jemjem.com. Usually respond in less than 24 hours. Did you purchase on jemjem.com or on other site that jemjem sells on?
Answer: They shipped my phone within 5 days and the shipping was totally free.
Answer: You can contact jemjem.com with order ID. Send email to support@jemjem.com with your order ID. They should be able to help you with questions.
Answer: Bought from them a month ago and they delivered and the chrome book is working perfectly.
Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...