ITZSupport Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.
This summary is generated by AI, based on text from customer reviews
The guys at ITZ Support have been wonderful. They helped me get my computer running again. I appreciate everything they have done. THANK YOU
Because I have very little knowledge of computers, I asked many questions and my Representative Austin, was very patient in answering all my questions. I am looking forward to having the program installed to protect me from the hackers that have contacted me before and left me unprotected from their attempts to hack all my information. I hope this is NOT the same type of scam. I will update my review after 30 days.
Eric was very patient and understanding with my lack of knowledge with a computer. He talked me through all steps I needed to take and verified I was following his directions. I would recommend him to others, especially to older people, as a very helpful person.
Eric Lewis was excelent he provided awesome service very profecional frindley and really great will recomend him to anyone that needs help with their computer he is really patient with customers.he really knows how to work and make his customers fill safe and secure wonderful empleyee.
The service that Mr. Martin provided was excellent! He let me know what was going on each step of the way and made me feel comfortable with his service and expertise. I would highly recommend this service to anyone having computer issues!
Kevin Martin was Very helpful.
Great job in cleaning up my system. Would highly recommend. I can call Kevin anytime with problems.
Service is execellent.
Services provided by Matt and Johnny Wilson. They Worked Very Thoroughly SInce The Last 35-40 Minutes.
PARKER FIXED MY PROBLEMS WITH A SMILE. I RECOMMEND THEM. DONE QUICKLY AND COMPLETELY ONLINE AND IN DISCUSSION
THANKS
Kevin was very helpful and knowledgeable about my issue. He successfully removed the Trojan virus and we are very happy with his service.
Kevin Martin has completely made my day... and my work much cleaner. Thanks for your help. He removed all the trojans and other junk from my network...
I know I can depend on him to help me in the future.
Kevin from support has been very helpful with everything i needed for my computer and he definitely deserves a raise i appreciate his time and his throgoughly and couldn't as for anything else. Thank you for the support!
Kevin Martin was excellent and very helpful in fixing my computer! Highly recommended. Very polite and experienced!
My computer was in very bad shape and the work of Kevin Martin solved all of the problems and I would recommend this service to everyone...
Austin was very thorough and patient. He explained everything in terms I could understand. The problem was resolved. I am very pleased
I am very pleased with the service that was performed on my computer! Kelvin is very professional, and kind and i truly appreciate his service!
VERY GRATEFUL FOR THE CONSISTENT HELP AND CARE IN MAKING TECHNOLOGY CLEARER. GOOD TO KNOW THE TEAM WILL BE AVAILABLE WHENEVER THEY ARE NEEDED
Kevin Martin was amazing! He was very patient with me, and I really appreciated that. Excellent customer service.
THIS WAS A VERY DIFFICULT DAY FOR ME. I AM 78 YRS OLD AND FOUND OUT THAT I HAD BEEN HACKED, WITH NO COMPUTER KNOWLEDGE, AND NO WAY TO PAY FOR COMPUTER REPAIRS. I WAS LUCKY ENOUGH TO REACH AUSTIN WILLIAMS, WHO EXPLAINED TO ME WHAT HAD HAPPENED, AND HOW I WAS GOING TO FIX IT. AUSTIN WAS VERY KIND AND PATIENT WITH ME, AND HE IS ONE OF THE BEST TECHNICAL 3 HELPERS IN YOUR COMPANY.
Kevin martin is was extremely helpful to me in quickly remedying my problem. He was friendly and patient and I greatly appreciate his help. He clearly cares for his customers and I am thankful that he answered the phone when I called. He is going to follow up with me to make sure that everything is completely resolved. What a great experience. Thank you!
Scarlett's attention to detail and assiduous efforts to make sure the customer was satisfied was very pleasing to me. It assured me of this companies honesty and integrity providing a sound product. I would highly recommend this product to anyone. Scarlett has provided me with an opportunity to believe that there is still someone out there who really cares about taking care of the customer.
From the business
Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members