The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.
This summary is generated by AI, based on text from customer reviews
Nicolos was extremely helpful. He found my problem immediately and helped me resolve the problem and protect my entire network from further damage. I was very happy with his service
Nicholos and his tech team made me feel at ease and have been professional and superb in their help with fixing all the things so very wrong with my computer. They were a joy to deal with and I wish them all things good in their continued success.
Loreen
I am very happy with Nicholas's work and patience in listening to my problems. I was desparate when my computer stopped functioning and Nicholas was able to solve the problems and get it back in working order. This saved my sanity since I am a teacher wowrking on the end of year grades.
With the help of Zayn, I was able to get my computer up to date and corrected. I was having an issue with Microsoft and the Zeus program.
I am very pleased with the service provided by Marshall Williams. He answered all of my questions and set up my computer so that I can easily access information. I am very pleased with his help.
I worked with Marshall for a very long time trying to figure out what was going on with my computer. He was friendly, knowledgable and very helpful. He was able to help remedy the issues and got my computer back up and going. HE SAVED THE DAY!
Tech max gale explained everything well & have a lots of patience with me. I am satisfied with the services
Great support. Johnny was very thorough. Computer was working great. Minimal time to get the virus out.
I was very Leary in giving out my personal info and allowing someone access my computer. I even questioned the validity of the person whom I was talking to but I eventually came around. The tech I spoke with is Dominic Holmes. He kept his cool even though I'm sure he had to be saying to himself a few choice words, and he resolved the problem and I feel really guilty for giving him a hard time. You have to be careful... any how thanks Dominic for your help. I
I have drivers issues which has been resolved by will colson. He did a great job & also helped me with other devices. I am very satisfied & also recommend others for tech support help
As I am not a computer literate person, it was great to have itz walk me through the process! Thank you. Lloyd worked on my computer and its working fine now.
Service was very well excited...
This is the first security company I have delta with that actually has my approval!
The experience I had with Itz was nothing less than an efficient and effective fix to the computer problems I had. The technicians were all extremely helpful in resolving the issues and gave me the support, suggestions, and expertise that I lacked. I would recommend others to ITZ
Thank you for very excellent support I appreciate your time and helpfulness I could not have done it without you. Thank you so much for each and everything that you did..
Max and Loyd were very nice and knowledgeable. They did a great job! We had a problem with our printer and corruption and it was completely fixed.
Many thanks to Lloyd and his team for getting me out of a frightening emergency situation. I thought I would be out of commission when a Trojan Horse attempted to take over my computer, but I was back up and running in very short order.
Hi my name is Sonya. I am giving you 5 rating. He was patience with me and to help me understand what's wrong with my device.
The first time dealing with this kind of problem. However Jake carefully walked me thru the process and now my computer is running at top speed and no more trojan invasion. Thanks Jake and to ITZ Support.
Henry and Max were very helpful and thorough in assisting me and the installation of security protections,
Lloyd was very helpful and knowledgable about the problem. He solved my computer problem in time. He was professional in the way he treated the computer problem.
Answer: Hie Martha, we are apologize for the inconvenience. Now you can call us on our helpline number 855-688-7400.
Answer: This company IS NOT with Microsoft. They likely posted many of these reviews themselves! Call Microsoft and use their far more affordable service if you have security concerns.
Answer: Sir, ITZ support is not affiliated with Microsoft co, however the team of technicians we have, that is certified from Microsoft. For an example we have passed the Microsoft test and took the certification. Along with we have ability to fix all kind of computers which is based on Microsoft platform.
Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.