The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.
This summary is generated by AI, based on text from customer reviews
They were efficient in repairing and cleaning my laptop. I had to be away from my laptop and hey were able complete the repair without me. Would recommend them to anyone for support.
HENRY WAS VERY HELPFUL, VERY CONSIDERATE OF A 75 YEAR OLD NON-TECHNICAL LADY WHO WAS READY TO THROW MY PC OUT OF THE WINDOW! 1 HE WAS VERY NICE AND SHOULD BE REWARDED FOR HIS ATTITUDE. I WAS NOT AN EASY FIX! THANK YOU SO MUCH!
Received excellent support & service. Extremely impressed with the friendly help from Jeff Miller. Kalvin from Finance team also very helpful. ITZ Support came through for me in my "moment of panic:. Thank you all!
Raul was very good at explaining things and did not get upset with me when I asked him to slow down. I'm old and listen slower. He was very patient even when I got upset. Henry did the technical work and was nice.
THANKS MAX GALE FOR YOUR HELP! I HAVE RECOVERED MY COMPLETE SYSTEM. IT WORKS GREAT AND IS RUNNING FASTER.
Nicholas and his team were very helpful and treated me very kindly! I would recommend them to anyone needing this kind of help!
This takes a while so don't hurry. They are very patient. Max Gale worked on the services for me and I haven't used my computer yet but it does seem faster to me. I hope it clears up things and our computer keeps working like it is now.
The service I received today from Max Gale and Henry was very professional and helpful. I would recommend this service to family and friends.
I had some problems with my computer and ITZ fixed quickly and proficiently! Very friendly and experienced technicians, Klavin from finance dept was very helpful and informative.
Very expert advice and service and very quick and secure. I am very pleased and will recommend this service to my friends!
I had some problems with my computer, I called and was helped right away. Everyone I talked to was friendly and helpful and my computer was better than new in no time. Thanks Max!
VERY HAPPY WITH SERVICE MY HELPERS WERE EXTREMELY FRIENDLY AND WENT OVER AND ABOVE TO FIX MY PROBLEMS.
Lloyd was patient and helpful for me. There was a virus on my computer so he worked on my computer and solve the problem for me.
Happy with the service now.
Very happy with the service. Appears to be working very well at this time! The people I dealt with were very polite and professional in their jobs. Appriciate the honesty and straight forward. (Tech Lloyd worked on the computer).
Tech Max done a good job for fixing the computer problem. Just wanted to let people know they know what they are doing.
Spoke to Jake and Lloyd both were very helpful had a trojan on my computer both gentlemen were very patient with me
They cleaned my computer & make it faster. They also removed virus from my device.
I will recommend other also for the services for computer. Technician max & Don fixed the issues for me
Services provided in professional manner at level I could understand. Technician Don & MAX GALE worked on my device and work was completed in thorough and timely manner
I found the service I received today excellent. Lloyd and Donnie were patient, informative and totally professional. Couldn't be better!
Thanks
Answer: Hie Martha, we are apologize for the inconvenience. Now you can call us on our helpline number 855-688-7400.
Answer: This company IS NOT with Microsoft. They likely posted many of these reviews themselves! Call Microsoft and use their far more affordable service if you have security concerns.
Answer: Sir, ITZ support is not affiliated with Microsoft co, however the team of technicians we have, that is certified from Microsoft. For an example we have passed the Microsoft test and took the certification. Along with we have ability to fix all kind of computers which is based on Microsoft platform.
Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.