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ITZSupportReviews 155

3.9
How would you rate ITZSupport?
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ITZSupport Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.

This summary is generated by AI, based on text from customer reviews

service
19
value
18
shipping
4
quality
13
Kansas
1 review
0 helpful votes
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They were efficient in repairing and cleaning my laptop. I had to be away from my laptop and hey were able complete the repair without me. Would recommend them to anyone for support.

Date of experience: April 9, 2017
Ohio
1 review
1 helpful vote
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HENRY WAS VERY HELPFUL, VERY CONSIDERATE OF A 75 YEAR OLD NON-TECHNICAL LADY WHO WAS READY TO THROW MY PC OUT OF THE WINDOW! 1 HE WAS VERY NICE AND SHOULD BE REWARDED FOR HIS ATTITUDE. I WAS NOT AN EASY FIX! THANK YOU SO MUCH!

Date of experience: April 8, 2017
Pennsylvania
2 reviews
1 helpful vote
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Review
April 8, 2017

Received excellent support & service. Extremely impressed with the friendly help from Jeff Miller. Kalvin from Finance team also very helpful. ITZ Support came through for me in my "moment of panic:. Thank you all!

Date of experience: April 7, 2017
Kentucky
1 review
2 helpful votes
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Very Helpful!
April 8, 2017

Raul was very good at explaining things and did not get upset with me when I asked him to slow down. I'm old and listen slower. He was very patient even when I got upset. Henry did the technical work and was nice.

Date of experience: April 7, 2017
Michigan
1 review
1 helpful vote
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GREAT SERVICE
April 8, 2017

THANKS MAX GALE FOR YOUR HELP! I HAVE RECOVERED MY COMPLETE SYSTEM. IT WORKS GREAT AND IS RUNNING FASTER.

Date of experience: April 7, 2017
Illinois
1 review
1 helpful vote
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Very good
April 7, 2017

I was treated with respect and they did what they said they would do. Nicholas 7 peter did great job.

Date of experience: April 6, 2017
California
1 review
1 helpful vote
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Very Good
April 6, 2017

Nicholas and his team were very helpful and treated me very kindly! I would recommend them to anyone needing this kind of help!

Date of experience: April 5, 2017
Indiana
1 review
1 helpful vote
Follow MARGARET L.
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This takes a while so don't hurry. They are very patient. Max Gale worked on the services for me and I haven't used my computer yet but it does seem faster to me. I hope it clears up things and our computer keeps working like it is now.

Date of experience: April 5, 2017
Michigan
1 review
1 helpful vote
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I am satisfied
April 3, 2017

The service I received today from Max Gale and Henry was very professional and helpful. I would recommend this service to family and friends.

Date of experience: April 3, 2017
Missouri
1 review
1 helpful vote
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Thank You ITZ
April 3, 2017

I had some problems with my computer and ITZ fixed quickly and proficiently! Very friendly and experienced technicians, Klavin from finance dept was very helpful and informative.

Date of experience: April 2, 2017
Rhode Island
1 review
1 helpful vote
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Very expert advice and service and very quick and secure. I am very pleased and will recommend this service to my friends!

Date of experience: April 2, 2017
Pennsylvania
1 review
1 helpful vote
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PROBLEMS FIXED
April 2, 2017

I had some problems with my computer, I called and was helped right away. Everyone I talked to was friendly and helpful and my computer was better than new in no time. Thanks Max!

Date of experience: April 1, 2017
Louisiana
1 review
1 helpful vote
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GREAT TECH SUPPORT
April 1, 2017

VERY HAPPY WITH SERVICE MY HELPERS WERE EXTREMELY FRIENDLY AND WENT OVER AND ABOVE TO FIX MY PROBLEMS.

Date of experience: March 31, 2017
Illinois
1 review
2 helpful votes
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Lloyd was patient and helpful for me. There was a virus on my computer so he worked on my computer and solve the problem for me.
Happy with the service now.

Date of experience: March 31, 2017
Texas
1 review
4 helpful votes
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Very happy with the service. Appears to be working very well at this time! The people I dealt with were very polite and professional in their jobs. Appriciate the honesty and straight forward. (Tech Lloyd worked on the computer).

Date of experience: March 31, 2017
Tennessee
1 review
2 helpful votes
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Loved the services
March 31, 2017

Tech Max done a good job for fixing the computer problem. Just wanted to let people know they know what they are doing.

Date of experience: March 31, 2017
Massachusetts
1 review
2 helpful votes
Follow LORRAINE L.
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Spoke to Jake and Lloyd both were very helpful had a trojan on my computer both gentlemen were very patient with me

Date of experience: March 31, 2017
Nevada
1 review
4 helpful votes
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They cleaned my computer & make it faster. They also removed virus from my device.
I will recommend other also for the services for computer. Technician max & Don fixed the issues for me

Date of experience: March 30, 2017
Pennsylvania
1 review
4 helpful votes
Follow LORI S.
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Services provided in professional manner at level I could understand. Technician Don & MAX GALE worked on my device and work was completed in thorough and timely manner

Date of experience: March 30, 2017
Maryland
1 review
5 helpful votes
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I found the service I received today excellent. Lloyd and Donnie were patient, informative and totally professional. Couldn't be better!
Thanks

Date of experience: March 30, 2017

From the business

Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.


itzsupport.com
Las Vegas, Nevada, United States