The company enjoys a generally positive reputation, with customers frequently praising the professionalism, patience, and thoroughness of its technicians. Many reviews highlight the effective communication and willingness of staff to resolve complex issues, contributing to high customer satisfaction. However, some concerns have emerged regarding potential scams targeting vulnerable individuals, leading to distrust among a segment of the clientele. Overall, while the majority of feedback reflects a commitment to quality service and customer care, addressing these negative perceptions will be crucial for maintaining trust and loyalty in the long term.
This summary is generated by AI, based on text from customer reviews
Especially Peter and Jake were very patient and easy going about helping me with the problems with my computer.
I am so happy with the service. Henry & Lloyd were so very patient and helpful. They worked with me all day to fix my computer from a very bad virus. I would have never been able to save my computer without either one of them. Everyone I spoke with were so understanding and really put in the best effort to fix my many problems. I will continue from now on to use your Company/Services for any future problems. I will highly recommend you to everyone I know. Thank you so much!
Annette Alexander
Tech Loyd worked on my computer who did the clean up. He was so good and professional in the way he handled my computer problem. I am very satisfied with the work he did on my computer. He was the best tech i ever worked with.
The technician Max was so helpful with me -- I was so upset about the problem and he was very kind and patient with all.
I am using there services from 2 years. I am not computer savvy but when ever i have any problem, they have always help me out. Especially my personal technician max gale... he is such a sweet heart & wonderful technician. He calls me regulary to optimize the computer. Services are good as well as cost effective
The techs were very friendly and patient while I tried to explain all my issues. I even found logs on my desk top of the work done and files and other "junk" that was removed. HAPPY
Tech max worked on my computer. I am satisfied with the service provided to me and recommend other for the same.
The technician Max as well as tech Don who did the clean up were both proficient and professional in the way they handled my computer problems. I am very satisfied with the work as well as how they answered any and all questions that I had.
Thanks
I have ITzsupport subscription and whenever I required any technical school help, be it massive or tiny, it's perpetually been taken care of terribly quickly and accurately. I'm extremely happy with their service quality and would suggest their services to everybody.
Answer: Hie Martha, we are apologize for the inconvenience. Now you can call us on our helpline number 855-688-7400.
Answer: This company IS NOT with Microsoft. They likely posted many of these reviews themselves! Call Microsoft and use their far more affordable service if you have security concerns.
Answer: Sir, ITZ support is not affiliated with Microsoft co, however the team of technicians we have, that is certified from Microsoft. For an example we have passed the Microsoft test and took the certification. Along with we have ability to fix all kind of computers which is based on Microsoft platform.
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