business logo of INYOPools.com

INYOPools.comReviews 413

3.1
How would you rate INYOPools.com?
grey star
grey star
grey star
grey star
grey star

INYOPools.com Reviews Summary

INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.

service
73
value
78
shipping
78
returns
23
quality
73
Florida
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

Best pool supply company
May 30, 2023

Videos and instructions are excellent and ordering help is great

Date of experience: May 30, 2023
Virginia
1 review
0 helpful votes
Follow Melvin J.
Unfollow Melvin J.
Send Message
Share Review
Report Review

Live saver
May 30, 2023

I had to replace a major component for my pool found exactly what I needed to get the job done. Shipping was super fast and products are exactly as advertised. Definitely will recommend to my other friends with pools.

Date of experience: May 30, 2023
Virginia
1 review
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Send Message
Share Review
Report Review

Fast delivery & tracking: purchasing system easy to understand; item selected was a perfect fit.

Date of experience: May 30, 2023
Florida
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Problem Free
May 30, 2023

Return accomplished with minimal effort, even though the mistake was mine.

Date of experience: May 30, 2023
New York
3 reviews
0 helpful votes
Follow Bruce C.
Unfollow Bruce C.
Send Message
Share Review
Report Review

I have had continuous issues with the suction side of the pool filter system with air leaks and spent lots of time and effort to eliminate them mostly without success:-(. Using the 3-Way Diverter Valves with Unions at each eliminated a great number of "glued" connection which over time (my pool is 22 years old) start to "leak" or because it's the suction side, they such air into the system which makes the filter system less effective. The Unions included on the 3-Way Diverter Valve were very well made with thick rubber gaskets (which can be replaced as they wear). This also allowed me to align all the pool lines coming into these 3-Way Diverter Valves, two (2) skimmers, Main Drain, and Vacuum lines. Being a DIY kind of guy, I found it much easier to align and get good seals with these Union included 3-Way Diverter Valves than the alternative gluing which admittedly takes some experience and skill to complete successfully - but as I found the glued connections eventually leak, and typically the only way to repair is to try some caulk, and replace O-Rings in the Diverter Valves - the point is you can not easily replace "glued-in" Diverter Valves. When/if I need to replace the Diverter Valves with Unions at each port it will be simple.

Date of experience: May 29, 2023
New York
1 review
0 helpful votes
Follow Colin N.
Unfollow Colin N.
Send Message
Share Review
Report Review

Filter repair
May 29, 2023

Parts delivered within 24 hours. Have ordered additional parts to complete the project.

Date of experience: May 29, 2023
Maryland
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Send Message
Share Review
Report Review

Exactly right.
May 28, 2023

Website was extremely informative and they had exactly what I needed at the most reasonable price.

Date of experience: May 28, 2023
Georgia
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Send Message
Share Review
Report Review

Pool liner
May 28, 2023

I received what I ordered in a timely fashion for a great price.

Date of experience: May 28, 2023
Maryland
1 review
0 helpful votes
Follow Joy V.
Unfollow Joy V.
Send Message
Share Review
Report Review

Quiet moto
May 28, 2023

I am very pleased with the motor… so quiet. For a first time installer, my son, I think a diagram would have made it a little easier for him.

Date of experience: May 28, 2023
New York
1 review
0 helpful votes
Follow Dave K.
Unfollow Dave K.
Send Message
Share Review
Report Review

Easy online order from website.
May 28, 2023

I received my products ordered from your website in a timely manner, and really appreciate the preferred customer discounts. Thank you.

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Send Message
Share Review
Report Review

Custermor Satisfaction
May 27, 2023

From the time I ordered my purchase Great Communications. Turn around time till my ordered arrived it was easy peasy. Transportation was great also

Date of experience: May 27, 2023
Maryland
1 review
0 helpful votes
Follow REBECCA U.
Unfollow REBECCA U.
Send Message
Share Review
Report Review

Poor.
May 27, 2023

It's no wondered Amazon is getting all the internet business. The return process is no competition for the smoothness of the Amazon process

Date of experience: May 27, 2023
Tennessee
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

Missing parts
May 27, 2023

Missing one of my parts.did the chat thing no one ever got back with me.called waited on the phone for fifteen minutes no one came back

Date of experience: May 27, 2023
Florida
1 review
0 helpful votes
Follow Rocio V.
Unfollow Rocio V.
Send Message
Share Review
Report Review

Delivery
May 27, 2023

The pool light came fast within 3 days. It will get installed next week. Hopefully will work good

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Send Message
Share Review
Report Review

Great service, speedy delivery!
May 27, 2023

All of the above title attributes, plus a great price too!

Date of experience: May 27, 2023
Illinois
1 review
0 helpful votes
Follow Raymond P.
Unfollow Raymond P.
Send Message
Share Review
Report Review

Excellent - easy website to deal with - quick to ship

Date of experience: May 27, 2023
Illinois
1 review
0 helpful votes
Follow Savy S.
Unfollow Savy S.
Send Message
Share Review
Report Review

Happy with the ease of my order
May 26, 2023

I was pleased with my experience with my online ordering.

Date of experience: May 26, 2023
New York
1 review
0 helpful votes
Follow Ya N.
Unfollow Ya N.
Send Message
Share Review
Report Review

Ticket #*******
RMA: *******

Your company is really the worst to deal with. You sent me the wrong item.claimed it was correct item.I sent pictures showing it was the wrong item... took two weeks to get an rma... than the items were shipped back and it was returned to you over 3 weeks ago. I was told a week ago 5/19/23 that the money was returned... a whole week later its still not returned and today 5/26/23 i call and ask for status of funds returned and you tell me youre returning the funds again today and it will take 2-3 more business days to see it on my account... i dont understand why you treat clients like this... i dont understand why youre in business when you have had my money for over a month and half you keep playing games... i dont know why you lie and claim funds were returned when a week later it wasnt and you say youre returning it now... you guys are really horrible

Date of experience: May 26, 2023
Virginia
1 review
0 helpful votes
Follow Laure N.
Unfollow Laure N.
Send Message
Share Review
Report Review

DAMAGED PACKAGING
May 26, 2023

I have not had time to open the box completely ut I did take a photo. The box was ripped and badly damaged I will call uou if needed if the product is damaged

Date of experience: May 26, 2023
Nebraska
1 review
0 helpful votes
Follow Kurt T.
Unfollow Kurt T.
Send Message
Share Review
Report Review

Quick shipping
May 26, 2023

Pleased to find the exact items I needed. Impressive inventory!

Date of experience: May 26, 2023