INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.
Videos and instructions are excellent and ordering help is great
I had to replace a major component for my pool found exactly what I needed to get the job done. Shipping was super fast and products are exactly as advertised. Definitely will recommend to my other friends with pools.
Fast delivery & tracking: purchasing system easy to understand; item selected was a perfect fit.
Return accomplished with minimal effort, even though the mistake was mine.
I have had continuous issues with the suction side of the pool filter system with air leaks and spent lots of time and effort to eliminate them mostly without success:-(. Using the 3-Way Diverter Valves with Unions at each eliminated a great number of "glued" connection which over time (my pool is 22 years old) start to "leak" or because it's the suction side, they such air into the system which makes the filter system less effective. The Unions included on the 3-Way Diverter Valve were very well made with thick rubber gaskets (which can be replaced as they wear). This also allowed me to align all the pool lines coming into these 3-Way Diverter Valves, two (2) skimmers, Main Drain, and Vacuum lines. Being a DIY kind of guy, I found it much easier to align and get good seals with these Union included 3-Way Diverter Valves than the alternative gluing which admittedly takes some experience and skill to complete successfully - but as I found the glued connections eventually leak, and typically the only way to repair is to try some caulk, and replace O-Rings in the Diverter Valves - the point is you can not easily replace "glued-in" Diverter Valves. When/if I need to replace the Diverter Valves with Unions at each port it will be simple.
Parts delivered within 24 hours. Have ordered additional parts to complete the project.
Website was extremely informative and they had exactly what I needed at the most reasonable price.
I received what I ordered in a timely fashion for a great price.
I am very pleased with the motor… so quiet. For a first time installer, my son, I think a diagram would have made it a little easier for him.
I received my products ordered from your website in a timely manner, and really appreciate the preferred customer discounts. Thank you.
From the time I ordered my purchase Great Communications. Turn around time till my ordered arrived it was easy peasy. Transportation was great also
It's no wondered Amazon is getting all the internet business. The return process is no competition for the smoothness of the Amazon process
Missing one of my parts.did the chat thing no one ever got back with me.called waited on the phone for fifteen minutes no one came back
All of the above title attributes, plus a great price too!
Excellent - easy website to deal with - quick to ship
I was pleased with my experience with my online ordering.
Ticket #*******
RMA: *******
Your company is really the worst to deal with. You sent me the wrong item.claimed it was correct item.I sent pictures showing it was the wrong item... took two weeks to get an rma... than the items were shipped back and it was returned to you over 3 weeks ago. I was told a week ago 5/19/23 that the money was returned... a whole week later its still not returned and today 5/26/23 i call and ask for status of funds returned and you tell me youre returning the funds again today and it will take 2-3 more business days to see it on my account... i dont understand why you treat clients like this... i dont understand why youre in business when you have had my money for over a month and half you keep playing games... i dont know why you lie and claim funds were returned when a week later it wasnt and you say youre returning it now... you guys are really horrible
I have not had time to open the box completely ut I did take a photo. The box was ripped and badly damaged I will call uou if needed if the product is damaged
Pleased to find the exact items I needed. Impressive inventory!