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INYOPools.comReviews 413

3.1
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INYOPools.com Reviews Summary

INYOPools.com has a rating of 3.1 stars from 413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with INYOPools.com most frequently mention customer service, great price and fast delivery. INYOPools.com ranks 4th among Swimming Pool sites.

service
73
value
78
shipping
78
returns
23
quality
73
Georgia
1 review
0 helpful votes
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Pool Needs
June 4, 2023

Website is easy to navigate and place an order. The Description and FAQ sections are very helpful in making sure you order exactly what you need. Thanks and keep up the great work.

Date of experience: June 4, 2023
Indiana
1 review
0 helpful votes
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Missing parts
June 4, 2023

I ordered 8 top railings You only sent 6 I'm missing 2

Date of experience: June 4, 2023
Washington
1 review
0 helpful votes
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Good experience
June 4, 2023

Part was easy to find. Website was easy to navigate and parts arrive quickly.

Date of experience: June 4, 2023
Pennsylvania
1 review
0 helpful votes
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Reorder
June 4, 2023

Yes I received my order but I myself ordered the wrong item. I needed the different item that's very similar to the one that I placed an order. My problem is I'm waiting for a confirmation email so that I may send the other one back. I had no issue reordering another item. But I still didn't get a confirmation to send my wrong item back to you.

Date of experience: June 4, 2023
Georgia
1 review
0 helpful votes
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Pool pump
June 4, 2023

Delivered exactly on time as advertised. No damage to pump upon delivery.

Date of experience: June 4, 2023
Illinois
1 review
0 helpful votes
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Great experience!
June 4, 2023

Found a difficult to find piece for a hot tub heater...arrived quickly!

Date of experience: June 4, 2023
Illinois
1 review
1 helpful vote
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Not delivered to my house
June 3, 2023

When I received notice of delivery, I looked for my package. A few hours later, a neighbor came to my door with my package. It had been delivered to his house, a few doors down and across the street. Satisfied with your service, but not delivery service.

Date of experience: June 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fast service
June 2, 2023

Competent fast. Just hope I get it plumbed in correctly. It is not a drop in substitute for a Hayward pump as advertised.

Date of experience: June 2, 2023
Massachusetts
1 review
0 helpful votes
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Got the motor had it installed, it did not work because the old impeller was broken, when to my pool company in Peabody mass, they confirmed that, the impeller was broken, been a customer for over 35 years, took care of me, gave me a new impeller,installed it for me, plugged the new motor in and off we go the pool filter was working,and the Grandchildren were swimming the next weekend thank You. FYI the pool company said that the pureline pump motor will only last a season, Why didn't you buy the motor pump from us price was a big difference

Date of experience: June 2, 2023
Ohio
1 review
0 helpful votes
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Pool liner
June 2, 2023

Very nice and beautiful pool liner Easy install for us

Date of experience: June 2, 2023
Ohio
1 review
0 helpful votes
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Above Ground Pool Cover Caps.
June 2, 2023

Exactly what I needed, matched my caps perfectly and they arrived when promised. I'll definitely use INYOPools again.

Date of experience: June 1, 2023
Washington
1 review
0 helpful votes
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Above ground pool supplies
June 1, 2023

The product was easy to choose from, on line help was very good.
I was disappointed with 1 item that was shipped had a broken flange and would not hold the O ring in the correct spot and resulted in leaking.

Date of experience: June 1, 2023
South Carolina
1 review
0 helpful votes
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Great service and selection
June 1, 2023

Found the circuit board I needed for my chlorinated, ordered it online and received it promptly. Good customer service on follow up.

Date of experience: June 1, 2023
Oklahoma
1 review
0 helpful votes
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Easily Purchased and Delivered
June 1, 2023

Ordered the pump motor online. Payment and shipping were easily done on their website. Pump motor arrived without any issues.

Date of experience: May 31, 2023
New Jersey
1 review
0 helpful votes
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Extremely fast delivery
June 1, 2023

I ordered an OEM motor at a reasonable price and it was promptly delivered on the Memorial Day weekend.

Date of experience: May 31, 2023
Massachusetts
1 review
0 helpful votes
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Pool pump purchase
May 31, 2023

Pump arrived quickly and was correct for my filter system the only problem I have had is with registering the product for the warranty. The Model # will not be excepted by the system?

Date of experience: May 31, 2023
Pennsylvania
1 review
0 helpful votes
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Filter top
May 31, 2023

I had a hole punched in the top of my filter. The guy on the online chat helped me find the right part number to replace the filter top.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Great Pool Resource
May 31, 2023

What a wonderful on line resource! I was able to easily find a schematic of my older pool pump and found the parts I needed to order. Good pricing, arrived quickly and is a quality product. Inyo Pools sent us a list of additional parts we may need in the future and how to guides. Excellent customer service for sure!

Date of experience: May 31, 2023
North Carolina
1 review
0 helpful votes
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Timely delivery
May 31, 2023

Ordering was easy and the parts are of good quality. I received notification that my order was processed and shipped and it arrived timely. My only issue was that the order tracking through USPS gave me no information on when my order was scheduled to arrive until it was actually delivered. Not a likely fault of the company however.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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New sand filter
May 30, 2023

Received my new sand filter today. Got it installed and it works great. Had to re-plumb my pump to the new filter. This one was a little taller. But I can't complain, my old filter was installed in 1984. Can't beat that!

Date of experience: May 30, 2023