iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
My order came quickly. Then I found my old remote and you graciously received it back. Thank you!
Stacey was very helpful with my order. The product came promptly, was in good shape and I appreciated her following up with me. Thank you for your service.
My experience with iKeyless was great. I bought two keys to replace my lost car key and I received my shipment on time. The keys were cheaper than getting them from the dealership. The customer service personnel I contacted was pretty strict about their key-cutting policy, which did not favor me. However, she was doing her job and I thought it was a good work ethic. I would definitely use their services again. I am also sure that I am NEVER going to lose my car keys again.
Old keypads for the '99 Volvo were taped together and falling apart. Volvo's charges for replacing were outta sight. Stacy and crew at iKeyless solved the problem by providing me with new cases for the remote keys--and they look like new. My order ******* was handled quickly and with courteous follow up.
Order *******: OEM key fob ordered, received via first class USPS shipping. After programming, it works flawlessly. Thanks, Stacey!
I was very pleased with the handling of my order. The service was great, and delivery was very prompt. I would recommend this web site to all my friends. My order was handled by Stacy, and the order # was *******.
I purchased a keyless remote from iKeyless and have been very happy
> with the product. The cost was a fraction of what the dealer would
> have charged and the product seems at least comparable. I did not
> receive instructions on how to program the device and had to request
> them. The instructions were quickly provided in an email and, along
> with a good YouTube instructional video, I was able to complete the
> programming relatively easily.
Stacy, #*******
My order number ******* was received quickly and worked perfectly
I was very pleased with the price, how quickly it arrived and how easy it was to program would defiantly use them again Stacey followed up with me to make sure I was happy with my purchase and everything worked. Very happy with my choice to use them
My remote was dropped into some water while I was in Houston. During one of there rainstorms recently. So it eventually gave out. I came across ikeyless on the internet. Order#*******, easy to lookup my vehicle and received product quickly. Within 3 days. Thanks Stacey
My husbands remote shell buttons were cracked and wasn't working for a few years now. The car dealer had told us it would cost over $200 to replace. I finally thought about checking the Internet and I'm so glad I did because I found Ikeyless.
Our replacement remote shell arrived within a few days and very easily replaced our damaged shell. It cost us just around $24 with shipping. Our only problem now is finding a place that will duplicate the key.
I was contacted by Shawn Malony after my purchase to see if I was satisfied with my experience.
Thank you for your great service!
Fast delivery time and excellent customer service. I will continue to be a customer of yours. Shawn is very sweet and prompt in responding to questions.
I ordered two replacement keyless remotes and they were mailed very quickly, but unfortunately, without the instructions. I called and within ten minutes the customer service representative had emailed me the instructions, which I read through and which worked right away. I really appreciated the prompt response.
Your product is great. Works exactly as I expected. There was just a little confusion when I received install instructions and had to email you for them. The ones I got were not right, so I had to email again. The correct instructions were sent and I had no further issues. Overall a very good experience. Thanks!
Order Number - *******
When I contacted customer service, my experience was short, sweet, and efficient. I got exactly what I needed very quickly.
Got it. Downloaded some instructions. Programmed the new one and reprogrammed the old one. Short leaning curve but no sweat. Thanks Sarah B.
Steve P; order number *******
Got exactly what i wanted and showed up very quickly. Thanks Sarah B order # *******
Happy my order arrived quickly and complete. More happy dealing with customer service before and after delivery. I received knowledgeable encouraging help to get my keyless remotes to work. These days, when customer service can be anything but. I enjoyed the interaction with your 'Key People'!
We had ordered 2 new keys, and we were not able to get them programmed from the lock smith, so we returned them and you credited us for the keys. We were very satisfied with the service and with Sarah, she was very helpful with our order #*******
Thank you very much
Normand
My daughter recently purchased a used car, and it came with a single key. A coworker told me about ikeyless. Com, so I gave it try and Found the key fob she wanted, it was easy to program and works great.
To sarah. My order#*******
Order number: *******was replacement key and it was exactly as order it fit my automobile with no problem. Website was easy to place for order key and pay.
Thanks Sarah
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members