iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
My experience with ikeyless was very good. The product was delivered quickly. When I received the product, programming instructions were not included so I had to contact support. Support was very knowledgeable and was able to assist me in a courteous and professional manner. Stacey provided me with a great follow-up to make sure I am happy with my purchase. I will definitely do business with ikeyless again in the future and will recommend them to my friends.
I have had several occasions to need new Key fobs or "chipped" keys over the last several years and I have always found iKeyless to be the best priced and have excellent customer service. They are my go to now when I need anything vehicle key related. I HIGHLY recommend these GREAT folks to fill your electronic key needs!
I received the key fob as promised and it worked great after programming it. My order # was *******. I actually received an e-mail from a Stacey after I received it asking if everything was OK. Great Customer Service and I'm in that business.
Gary
I have purchased two remote car door opener modules fro iKeyless company and I am extremely satisfied first with the fast delivery and then the help on programming the modules for my 2009 Mountaineer. The parts were delivered at our house withing 3 days and the programming took less that two minutes. Both modules are performing wonderfully!
John Pozadzides
Dallas, Texas
I ordered a transponder key for my 2012 Jeep. The key arrived, and I had it cut at a local ACE hardware store and then tried to program it following the instructions in the Jeep manual. It would not program. I contacted iKeyless and explained the situation. They promptly arranged and RMA and e-mailed me a shipping label. Once I mailed the non-working key, they promptly shipped a new one to me. I received it in short order. Had it cut, and it programmed without a problem. I am a satisfied customer.
Reasonable price, fast service, quality merchandise, web page easy to navigate
They did not ship when they said they would, and I was counting on that.
Quick service from iKeyless.com. Saved me a lot of money. Dealer want a unheard of for their keyless device. I must have saved about $200. Through iKeyless.com. Thank You iKeyless.
I lost my only remote key & contacted car dealership, locksmith, to find out what it would cost me to replace. Including programing I was quoted over $225. Well I found your web site & was able to purchase remote for under $60 & found a locksmith who charged me $25. I can't tell you how thrilled I am & will be recommending you to all my friends. Sarah the iKeyless service rep followed up to update me every step of the way to insure my satisfaction. She was great.
I searched online for a cheaper key fob for my older vehicle and I ran across your website. I ordered a key fob online and the once I submitted my order I called and spoke to Sarah and she was able to send me the instructions by email learn the coding process for my new fob prior to it being mailed out. This allowed me to study the instructions and once the fob came in the mail I was able to quickly activate my fob. My experience overall was "highly satisfied" and plus the fees were half of the cost as any shop or dealership near me to order just the part. Thanks Sarah for all of your help!
After breaking our key less entry button, I went online and found I keyless and ordered a new one. The instructions were very simple and it came to our home in just a few days. The price was way less then the dealership. Monya was A big help I would really recommend I keyless. Order # *******
I recently purchased two new replacement keys for our Hyundai Elantra. The keys worked perfectly, they were a bargain at the price, and we're shipped really fast. I couldn't have been more pleased with the product or the customer service I received. I would highly recommend I key less to anyone as the place to shop for your key replacement needs.
I bought 2 keys. They sent the wrong keys, and 2 different ones.
When i called for a refund, they were argumentative and unhelpful. I spoke with the "manager" who called me rude, talked over me, and then hung up on me. I was told after i return the (crappy) product, they would not refund all of my money. I was forced to contact my credit card to dispute the charge. I would NEVER recommend this company.
Great prices, fast shipping, saved me so much money. It's wonderful! Stacey *******
Found your site online, costs more than reasonable, efficient in delivery
Ordered 2 door lock remote transmitters from iKeyless for a 2004 Honda Odyssey and received them within days (order #*******) Was surprised how fast they shipped. They were factory originals but cheaper than the dealer would have charged, plus they came right to my door. Took only a few minutes to program. No waiting at the dealership! If I had any questions Sarah was there to answer. Very satisfied!
The customer service with iKeyless was great! Got an email from Monya asking how my experience was. I came looking for a key fob for my car and got exactly what I was looking for. My order number was *******.
The key worked as described and was shipped the next day after ordering it the evening before. This is the second Ford I've bought a spare key from iKeyless.
Thank you Monya #*******
I have purchased two keyless devices for family members and everything went really smoothly. I will definately use this service again and the customer service response time was very timely which was a great surprise for such a low cost item.
Thank you Monya for your great costumer service. My order number was *******. The key worked perfectly! Thank you for all that you do! I'm recommending all who I know to your company. Thank you ikeyless!
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members