iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
I have ordered from iKeyless in the past and the items I ordered were correct and arrived quickly. Huge savings from what a dealer charges. I just bought a new car and purchased a new key that needs to be programmed at the dealer but again they are saving me a lot of money by not having to buy the key. The keys I ordered were sent to me in one day. Some places offer 2 day delivery but take 3 days to mail out the order. I would definitely would recommend iKeyless and Sarah if you are looking for a replacement key for your car. *******
I ordered the remote keychain locker. All went very smooth with the order. And when I called in to the help line to get some info on programming it the person I reached was very pleasant and helpful. Sarah is the person who requested me to fill out this survey. My order number was *******.
The product quality and service were beyond my expectations. I certainly saved a fair amount of money through IKeyless. I simply ordered the plastic holder for the car remote and it worked perfectly. Sarah was very helpful. I would recommend IKeyless to anyone. Don't hesitate.
My order number was *******.
I ordered a replacement key (uncut) for my Honda Accord after the casing broke on my last key. The order shipped promptly and was received within a few days. I had a locksmith cut and program key (ignition and remoteless entry) and everything went smoothly. Key is good quality and working to expectations. Thank you to Shawn gor providing a smooth order process and following up post sale to ensure tha positive experience. All in all I saved money by not going to dealer and that was my aim. I will return to ikeyless for any similar needs in the future.
Our old key fob was on its last legs, barely usable that I refused to drive that car because I could not push the button hard enough to unlock the door! The new one was set in two minutes with extremely easy and simple instructions, no dealership intervention needed. And what a relief to have a replacement! Thanks!
This review is in reference to Oder number ******* I ordered a replacement key for my 2013 Lexus from iKeyless and was impressed by the efforts the company goes to to insure the security of the product. A customer service representative named Sarah was especially helpful in assisting me in gathering the documentation to help with my secure purchase.
I have been researching ways to protect my KIA Forte FOB remote from accidently pushing buttons when in my pocket. It happens alot. So I went from Altoid tin, to taking the battery out of it, then found info about IKEYLESS on a forum, and went over to the website, and bought TWO Non-Transponder Key blanks. Great price, fast shipping, and I got them today and went to my local locksmith. For around $3.00 he was able to cut the grooves in my Ikeyless blank keys, and I retired my insecure FOB remotes in Altoid tins in my closet. I now use the Non-Transponder Keys for my car. Awesome and secure. Just a little more work to open my trunk via the inside manual release, but I can handle that. Great Website, great people, price and fast shipping. Thank You all! Glad I found you.
Placing the order was very easy, and the web site is superb. Nothing left out and finding the key you need is almost foolproof.
Pricing is extremely competitive and delivery is a good as it gets.
I received my remote just a couple of days after I ordered it from Stacey. I was disappointed the directions to program the remote were not included in the package. I did go on line and was able to find how to do it. I've purchased your products in the past and the directions were included.
> Other than that my remote is working great and I'm happy with the product. Keep up the good work. Order # *******
This remote was just what I was looking for. Easy to program and works like a charm Thanks Stacey # *******
This was my second order from iKeyless. This time I ordered 2 remotes and 2 transponder keys for my Ford Escape. As they recommended, I found a local locksmith who programmed both keys for $30 - a HUGE savings over what the Ford dealer would have charged me. The only reason I didn't give them 5 stars was because the instructions for programming the remotes were incorrect; the first step listed in the paperwork turned out to be unnecessary as I learned on you tube. I would have called their tech support, but it was the weekend and that department was closed, so I had to search online for help. If you need remotes or keys, I suggest you go to iKeyless first!
I must say when I called the Chevy dealership and found out that they wanted 130.00 for my fob and 75.00 to program it I almost blew a gasket. I found keyless.com and what a deal! Works better than any fob I've gotten from GM. All 3 of them! I'd buy here again and tell my friends! My order number was *******
Order # *******
I purchased a fob combo key and a transponder key. The combo key was able to get programmed, but for some reason the locksmith was not able to program the transponder key. I contacted Stacy at customer service and she quickly sent out a replacement key no extra charge. Since I had 2 working keys I was able to program myself within minutes. I would recommend the company for all your key needs.
Online process to purchase what I needed was very efficient. Was shipped promptly. Only "problem" was it came WITHOUT instructions to program the remote. This was my second purchase. From my first purchase, I was emailed instructions which at that time worked. But when I tried to program a third remote,
I was unsuccessful. So I called customer service and Stacey emailed me some "updated" instructions and this resolved all issues. So we now have 3 working remotes. Should anyone ask me about where to purchase a remote, I WILL recommend ikeyless! Again, thank you Stacey! Order # *******.
My experience with iKeyless was excellent due to their customer service. The personal touch along with friendly service made it stand out for me. Shawn followed up after my purchase (*******) to verify I was pleased with my experience. Absolutely, I would highly recommend this company because of it.
I was so pleased to know that I could get a key without the remote on it... Thank goodness I surfed the net to find ikeyless.com... the original keys for my car were too bulky to carry around and the new transponder they made for me and cheap, works awesome...
This is what i call a BANG for you BUCK! Was skeptical about getting it first, but i made the right choice! Thanks! :)
I was hesitant to purchase this keyless remote as it was so inexpensive: one tenth the price of the dealership.
I checked company out with the better business bureau and they were OK. So I went ahead.
It was easy to program, I succeeded with the directions on my first attempt.
Yeah! I will tell everyone about them now.
Received my order very shortly after placing it. Watched the online video of how to program the unit and got it right on the first try. Great service.
I somehow ended uo on iKeyless website when I was looking for replacement fobs for my 2 cars. Although I didn't find fobs I found sometrhing much better, A WAY TO KEEP TRACK OF MY KEYS. As I told Shawn earlier I had misplaced both sets of my keys, which had both fobs on them. After searchin g for a month and a half I found them but not until I had purchased new ones on ebay. When I came across the iKeyless website and read the info., I knew this is what I needed for myself. I ordered an iKeyless alert fob immediately and am thrilled with it. Press a button and a signal beeping comes up and voila, you find the keys. Thanks again Shawn, order # *******
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members