iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
Trying to find a FOB for a 2007 FJ Cruiser without paying hundreds to the dealer wasn't easy, until I found iKeyless. Stacy there was polite and helpful and I received the new (used w/new battery) FOB and a spare key in two days and at an incredibly low price. Their programming guide was easy to follow and I was up and running in 10 minutes. I will definitely be back with these guys should I need to replace any car FOB in the future.
Our locksmith recommended you to us for an additional remote for my F150. Arrived promptly, not expensive and it works--can't get better than that. Thanks Sarah for all your help with iKeyless order #*******.
Order number ******* per Shawn
My experience with this key couldn't have been better. The key arrived fast and well packaged. I took it to a local locksmith to be cut and it fit my Toyota perfectly. I simply placed the "innards" of my worn out remote inside the new one, installed the appropriate buttons, snapped it together, and voila, perfect. Would definitely order from you again. Much, much, much cheaper than the dealership.
The product is of high quality and the service was fantastic. I emailed a question about programing the device and the responses were thorough and correct! Sarah is a great representative!
Great experience with my order *******. I had a great experience finding what I needed. The site is easy to navigate. I am a repeated customer for the last 7 years and that is because of people like Sarah B. She genuinely made sure I was completely satisfied. Very Happy!
Thanks to sarah and the rest of your staff I will use your products in the future
And also recommend your company.
2003 Lexus 430 SC. MY ONLY KEY BROKE! I CALLED MY LOCAL LEXUS DEALER, & THEY COULD SET ME UP W/ NEW KEY FOR $450!
I QUICKLY WENT ONLINE & SEARCHED FOR BETTER OPTIONS & FOUND
IKEYLESS. I ORDERED PRESCRIBED KEY FROM YOUR PICTURED & ITEMED LIST & IN A FEW SHORT DAYS, I RECIEVED MY KEY. MY LOCAL LOCKSMITH CUT THE NEW KEY & PROGRAMMED IT FOR ME. THE WHOLE $ AMOUNT INCLUDING LOCAL LOCKSMITH SERVICE WAS LESS THAN HALF THE PRICE OF THE LEXUS DEALERSHIP.
THANK YOU iKEYLESS FOR YOUR USER-FRIENDLY WEBSITE & TRANSACTION PROCESS. SPECIAL SHOUT-OUT TO SARAH ON ORDER # ******* FOR MAKING IT ALL HAPPEN SO SMOOTHLY.
The process of ordering with iKeyless was very simple. A confirmation email would have been nice but I later found out my contact person. Stacey F was on vacation. Someone else assisted me. Shawn was a big help! I would definitely order again from this company. The wireless remote was easy to program and works great!
The key fob worked better than factory. Shipping was less than two days rather than as advertised of 5-7 days.
Just follow the vehicle manufacturers instructions for programming, mine was quick and easy.
Received a follow up email from Sarah with customer service to ensure all was in order.
Don't often find customer service like that.
The Online application for purchasing the key I needed was easy to use. The site also helped me get the right key for my vehicle. I ordered it and it was delivered in just a few days. Remarkable. I will order from you again. In fact, I will be looking for a replacement key for a 2005 Lincoln LS.
Dear Sarah - This was the second time I've ordered from IKEYLESS and again, my service was beyond expectations. Due to problems, the order needed changing several times and wasn't shipped because information I'd sent hadn't been received. My Customer Assistant helped me straighten out the problems andMm order shipped immediately and received the next day. I have now used my fobs for over a month and have had no problems at all. If the need arises, I will use IKEYLESS for a third time without hesitation.
The FOB arrived very quickly, which I was impressed. However, there were no instructions with it. The email sent by customer service with instructions were impossible to read and when I tried to print it, nothing would print as the font was too light for the printer to read also! I watched the video online and took notes. I tried a few times to program it as well as my husband, to no avail. It would not program. I had to have a mechanic do it, as he googled how to do it and was able to program it for me easily. Thankfully, the mechanic was my friend. So, I am a happy customer, just wish it was easier to do myself. Afterwards, I received a followup email from Stacey making sure I was pleased with my Order #******* which confirms that the company cares!
Our car needed a second key fob. I priced them at the dealership and then looked online. The key fob at iKeyless was exactly the same as the one at the dealership but less expensive. It also arrived in the time promised, which was a quick turn around. It was order number *******. After we received the fob, Stacey sent an email as a follow up.
I am very happy with the fobs I received. They are the perfect replacements for my old ones. The service was prompt, and Stacey was very helpful.
Thank you for your assistance.
I would like to thank your company and representative Stacey for excellent customer service. It hot out and receiving our purchase in a timely manner, keeps me from sweating to death! Take care, JimBo
I had never ordered car keys and remote pads before, and found your site very easy to work with, having clear instructions and uncomplicated sign-out policy. Thanks for being so efficient!
Roger L. Cooper
This is not the first time I have ordered remotes & keys from ikeyless & won't be the last! You can't beat the prices & the service!
Thank you Stacey with your help I was able to
Order a perfect replacement key for our Rav4!
Order number *******
Ordered the replacement keys from Stacey. One for the Honda and Two for the Toyota. All came quickly and worked perfect. Will use these people again!
I bought the 2010 Chevy Equinox Flip key from Ikeyless without any complications. The transaction was fast and secure, They shipped the key quickly. When it arrived I compared it the the factory key and it was the same quality as the original.
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members