website thubmnail of iKeyless

iKeylessReviews 533

3.2
How would you rate iKeyless?
grey star
grey star
grey star
grey star
grey star

iKeyless Reviews Summary

IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.

This summary is generated by AI, based on text from customer reviews

service
62
value
63
shipping
61
quality
62
Georgia
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Send Message
Share Review
Report Review

Great product
August 25, 2016

I had the new ikeyless key duplicated at the key shop, and swapped the guts from my old key to the new one, and everything works perfectly.
Order# *******. Stacy was great to deal with, and shipping was very fast.

Thanks,

Date of experience: August 25, 2016
North Carolina
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Send Message
Share Review
Report Review

Stacey, My keyless remote person!
August 23, 2016

Thanx again for 1 of the best online purchases I've ever had! I am a very large man, I purchase most of my clothing, and a lot of things online.

Date of experience: August 23, 2016
Pennsylvania
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

Customer service at Ikeyless
August 23, 2016

I can say i was very happy on how fast my order was delivered. Was he in less then 3 days after i order items. Recommend them highlySarah was a wonderful person with contact. Order # was*******

Date of experience: August 23, 2016
Illinois
1 review
0 helpful votes
Follow Mervin T.
Unfollow Mervin T.
Send Message
Share Review
Report Review

Fast and efficient
August 22, 2016

I ordered uncut keys for my VW Passat and in each case the items arrived quickly. I also appreciate the fact that their prices are the lowest. I had the keys cut by be and then I programmed them myself which saved me a lot. I'd like to thank Shawn for his efficiency. My order number is *******. Five stars for ikeyless!

Date of experience: August 22, 2016
Arizona
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

Happy Custamer
August 22, 2016

I AM Verry with fast serve I recived and when I hade question thy whore right there in a very timey maner, and Shawn was very helpful got my order # ******* tacken cair of, Think you very much well come back when I need parts for my car

Date of experience: August 22, 2016
Michigan
1 review
0 helpful votes
Follow Gwendolyn L.
Unfollow Gwendolyn L.
Send Message
Share Review
Report Review

Best customer service ever. #731155
August 22, 2016

Earlier this month I purchased a couple of products from iKeyless later finding out that I didn't need. Customer service representative Shawn M took care of my refund without any problems, he was very prompt and professional. I would recommend iKeyless very highly.

Date of experience: August 22, 2016
Tennessee
2 reviews
0 helpful votes
Follow Frances L.
Unfollow Frances L.
Send Message
Share Review
Report Review

Great Value
August 20, 2016

Ikeyless provides relief from the exorbitant prices dealerships charge for remote entry devices. My experience with this company has been a pleasure and I will be recommending it to others who find a need. The price I was charged was approximately one half of the dealership price and, as a senior citizen, I thank you for that.

Date of experience: August 20, 2016
Ohio
1 review
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Send Message
Share Review
Report Review

GX Key order number 730462 Shawn
August 19, 2016

Really great
Wife purse was stolen with m GX key
I was told by Lexus $500 to replace and program a key
Happy and surprised that you sent a genuine Lexus key
Key was 30 percent of what the dealership quoted
Got a locksmith to program in my drive
Less than 1/2 all in to replace and program

Date of experience: August 19, 2016
Colorado
1 review
0 helpful votes
Follow Pam W.
Unfollow Pam W.
Send Message
Share Review
Report Review

Great Service
August 19, 2016

I purchased a replacement key for my Toyota. I was very happy with the fast shipping and especially the follow up from Sarah.

Nice to have a company that follows up and then asks for customer feedback. My key was programmed and works great.

Date of experience: August 19, 2016
Georgia
1 review
0 helpful votes
Follow Joel R.
Unfollow Joel R.
Send Message
Share Review
Report Review

Great Website
August 20, 2016

My wife, recently, purchased some blank keys on the website. Because we couldn't find the blank keys at the store, she searched around and found iKeyless. It had our keys and they were cut without any problems. We were concern that the keys would not work because they weren't purchased at the dealership. Thank you, Stacey for our order # *******.

Date of experience: August 18, 2016
Georgia
1 review
0 helpful votes
Follow Anne R.
Unfollow Anne R.
Send Message
Share Review
Report Review

GREAT SERVICE!
August 20, 2016

Found my keys on the website. They were delivered to me quickly. Had the blank keys cut out at the store and they work without any problems. Great place to get blank keys for a reasonable price.

Date of experience: August 18, 2016
New Jersey
1 review
0 helpful votes
Follow Craig C.
Unfollow Craig C.
Send Message
Share Review
Report Review

The whole order process with iKeyless was excellent. We needed a replacement key for our 2013 Hyundai Accent and being able to both purchase the key and have it cut was a real winner for us. I appreciated the security of having to send information showing that I own the car, etc.

The process was so smooth, we ordered an additional key from iKeyless a couple weeks later.

Date of experience: August 18, 2016
Washington
1 review
0 helpful votes
Follow Billy D.
Unfollow Billy D.
Send Message
Share Review
Report Review

Excellent service
August 18, 2016

We thought we needed a replacement key for our Lexus & were told of this company. The order was easy, the delivery fast. Then we discovered we didn't need it. I thought for sure we'd have a hassle returning but once again, fast, easy directions, and very professional. Great customer service. Thanks Shawn. Customer No. *******.

Date of experience: August 17, 2016
Pennsylvania
1 review
1 helpful vote
Follow Madison G.
Unfollow Madison G.
Send Message
Share Review
Report Review

My order said same day shipping before 3:30 pm est time, I ordered my key hours before then. I also talked to a representative over the phone and they said it would be here no later than Monday. So I wait and wait and wait, and it NEVER came! So I called them again and it had apparently not even been shipped! So now I am S. O. L.

Date of experience: August 15, 2016
Massachusetts
1 review
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Send Message
Share Review
Report Review

Key Fob Remotes
August 15, 2016

I bought 2 (separate orders) as one was an extra and the second to replace the failing unit the car came with. It was pleasant doing business with iKeyless. Their web page made it easy to find the product I desired, and it was painless to order
The product. Quickly I received email about the order and soon, I had
The product. Great service and quality products. Stacey followed up with me about my order ******* to make sure I was satisfied. I was.

Date of experience: August 15, 2016
Illinois
1 review
0 helpful votes
Follow Darryl D.
Unfollow Darryl D.
Send Message
Share Review
Report Review

Smiling Happy Customer!
August 14, 2016

Hi Stacey,
I am very satisfied with my purchase. Ordering from your site was easy. I was notified by email of the order number(*******) status and tracking number which was very helpful and appreciated. I received my new key and fob within a few days. I had a local key shop cut and program the key and fob and they are working perfectly. This saved me a lot of money vs going to the dealership. I will definitely recommend ikeyless.com to anyone in need of your service.
Thank you,

Date of experience: August 12, 2016
California
1 review
0 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Send Message
Share Review
Report Review

New Programmed 2005 Jeep Key
August 12, 2016

We were VERY happy with our key purchase. It worked great and was easy to program.
The program instructions did not come with the key. When we called to inquire about that, Ben Journey instantly sent the instructions via email.
The new key worked perfectly the very first time.

Thank you, Shawn Malony, for the very good product and customer service!
Jerry
Order #*******

Date of experience: August 12, 2016
Kansas
1 review
0 helpful votes
Follow Joe W.
Unfollow Joe W.
Send Message
Share Review
Report Review

2013 Equinox Key
August 12, 2016

Very happy with how easy the key was to program, once it was cut, put in ignition, heard a beep and it was program. Price was great too. Shawn was good to work with.

Order number (*******)

Date of experience: August 11, 2016
Florida
1 review
0 helpful votes
Follow Joselin F.
Unfollow Joselin F.
Send Message
Share Review
Report Review

Working key, prompt shipping
August 12, 2016

I had been getting the run-around from the dealership and I was made to pay in full and wait a month and still did not get the key and was made to wait 2 more weeks for my refund. IKeyless got me what I needed within one week! Thanks Stacey!

Date of experience: August 11, 2016
California
1 review
0 helpful votes
Follow Angelica D.
Unfollow Angelica D.
Send Message
Share Review
Report Review

Great Service
August 12, 2016

Stacy was very helpful with assisting me with my order as a B2B customer. Giving me both the list and B2B cost and removing the sales tax. Our order ******* was handled quickly and efficiently. We look forward to working with iKeyless in the furture.

Date of experience: August 11, 2016

From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!


ikeyless.com
Louisville, KY, United States