IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
I had the new ikeyless key duplicated at the key shop, and swapped the guts from my old key to the new one, and everything works perfectly.
Order# *******. Stacy was great to deal with, and shipping was very fast.
Thanks,
Thanx again for 1 of the best online purchases I've ever had! I am a very large man, I purchase most of my clothing, and a lot of things online.
I can say i was very happy on how fast my order was delivered. Was he in less then 3 days after i order items. Recommend them highlySarah was a wonderful person with contact. Order # was*******
I ordered uncut keys for my VW Passat and in each case the items arrived quickly. I also appreciate the fact that their prices are the lowest. I had the keys cut by be and then I programmed them myself which saved me a lot. I'd like to thank Shawn for his efficiency. My order number is *******. Five stars for ikeyless!
I AM Verry with fast serve I recived and when I hade question thy whore right there in a very timey maner, and Shawn was very helpful got my order # ******* tacken cair of, Think you very much well come back when I need parts for my car
Earlier this month I purchased a couple of products from iKeyless later finding out that I didn't need. Customer service representative Shawn M took care of my refund without any problems, he was very prompt and professional. I would recommend iKeyless very highly.
Ikeyless provides relief from the exorbitant prices dealerships charge for remote entry devices. My experience with this company has been a pleasure and I will be recommending it to others who find a need. The price I was charged was approximately one half of the dealership price and, as a senior citizen, I thank you for that.
Really great
Wife purse was stolen with m GX key
I was told by Lexus $500 to replace and program a key
Happy and surprised that you sent a genuine Lexus key
Key was 30 percent of what the dealership quoted
Got a locksmith to program in my drive
Less than 1/2 all in to replace and program
I purchased a replacement key for my Toyota. I was very happy with the fast shipping and especially the follow up from Sarah.
Nice to have a company that follows up and then asks for customer feedback. My key was programmed and works great.
My wife, recently, purchased some blank keys on the website. Because we couldn't find the blank keys at the store, she searched around and found iKeyless. It had our keys and they were cut without any problems. We were concern that the keys would not work because they weren't purchased at the dealership. Thank you, Stacey for our order # *******.
Found my keys on the website. They were delivered to me quickly. Had the blank keys cut out at the store and they work without any problems. Great place to get blank keys for a reasonable price.
The whole order process with iKeyless was excellent. We needed a replacement key for our 2013 Hyundai Accent and being able to both purchase the key and have it cut was a real winner for us. I appreciated the security of having to send information showing that I own the car, etc.
The process was so smooth, we ordered an additional key from iKeyless a couple weeks later.
We thought we needed a replacement key for our Lexus & were told of this company. The order was easy, the delivery fast. Then we discovered we didn't need it. I thought for sure we'd have a hassle returning but once again, fast, easy directions, and very professional. Great customer service. Thanks Shawn. Customer No. *******.
My order said same day shipping before 3:30 pm est time, I ordered my key hours before then. I also talked to a representative over the phone and they said it would be here no later than Monday. So I wait and wait and wait, and it NEVER came! So I called them again and it had apparently not even been shipped! So now I am S. O. L.
I bought 2 (separate orders) as one was an extra and the second to replace the failing unit the car came with. It was pleasant doing business with iKeyless. Their web page made it easy to find the product I desired, and it was painless to order
The product. Quickly I received email about the order and soon, I had
The product. Great service and quality products. Stacey followed up with me about my order ******* to make sure I was satisfied. I was.
Hi Stacey,
I am very satisfied with my purchase. Ordering from your site was easy. I was notified by email of the order number(*******) status and tracking number which was very helpful and appreciated. I received my new key and fob within a few days. I had a local key shop cut and program the key and fob and they are working perfectly. This saved me a lot of money vs going to the dealership. I will definitely recommend ikeyless.com to anyone in need of your service.
Thank you,
We were VERY happy with our key purchase. It worked great and was easy to program.
The program instructions did not come with the key. When we called to inquire about that, Ben Journey instantly sent the instructions via email.
The new key worked perfectly the very first time.
Thank you, Shawn Malony, for the very good product and customer service!
Jerry
Order #*******
Very happy with how easy the key was to program, once it was cut, put in ignition, heard a beep and it was program. Price was great too. Shawn was good to work with.
Order number (*******)
I had been getting the run-around from the dealership and I was made to pay in full and wait a month and still did not get the key and was made to wait 2 more weeks for my refund. IKeyless got me what I needed within one week! Thanks Stacey!
Stacy was very helpful with assisting me with my order as a B2B customer. Giving me both the list and B2B cost and removing the sales tax. Our order ******* was handled quickly and efficiently. We look forward to working with iKeyless in the furture.
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!