iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
I ordered a key replacement for a 1998 Lexus LS400. It arrived in a couple of days. Everything was perfect. Works like a charm. Order #******* is a super success thank in part to Monya.
Had a great experience with ikeyless on my order #*******! Easily found a replacement fob for my 1999 Chrysler Cirrus. Super fast shipping and was able to take it to a local locksmith and they programmed it with no problems. Key fob works great and Amanda was outstanding! Great communication and follow-up! Highly recommend and will use this company again!
Great experience. I only had one remote I dropped and broke it. I saved 30.00
Compared to dealer price so I ordered two remotes. I received the remotes in the business days by mail. Received email from Sarah asking if I was a satisfied customer. Yes I am. Thank you
Ordering my key here was definitely worth the time and money.
The customer service was spot-on and it was much cheaper than the dealership alternative to having my car key replaced.
I've saved more than 50% ordering my key through this site, and the key was delivered in less than 5 days.
I'm completely satisfied with the service received.
A few weeks ago I lost the key to my Jeep, I contacted several Jeep dealerships and was shocked at the replacement cost. $150 or more. So I started checking on the internet and you guys have the best deal by far.
My order took 3 days, Cool.
When I lost my key I lost the FOB as well, you can expect my order for the replacement FOB as well. Satisfied Cust. Thanks Stacy
I can't believe, especially after talking to the Lexus dealership, how inexpensive my replacement key would be with ikeyless. It arrived quickly, and was a very good, quality key. I will use this service again for sure. Thank you Monya for a great experience.
I actually received my order a day sooner than expected, which is always a good thing. The instructions included to program my new keyless entry devices was spot on, and I was finished programming both of them within 2 minutes. Monya followed up with me after my purchase to make sure I was satisfied, which was nice. Order #******* - Thanks!
Sarah, I ordered a key fob for my 2002 Sequoia. I read the instructions carefully and started the process. At the end of my first attempt, it did not work but the last instruction was "if it doesn't work, go back to step one and do it again. Son-of-gun, on my third attempt it works like a champ. Just do as it says! Order number *******.
Purchased a used Sport Trac and had one key. I was able to get a remote and key for less then just the key locally. Stacey from ikeyless was great to follow up so quickly and make sure everything went well. Highly recommend these folks!
Ordered a new key/remote for my 2009 Pontiac G8GT. I received my order within a few days. I did not have the new key cut but mounted the old key in the new remote with no problems at all. I then programed the new remote following instructions in my owners manual. All worked as expected. I did have to reprogram the old remote due to a new code after programing of the new remote. This was all explained in the owners manual. Any questions I may have had were answered in a You Tube video.
Great experiance, no surprises, l would recommened ikeyless to anyone prior to paying hundreds more at a dealer.
This car remote was perfect. Easy to program and great purchase for the price. Received email follow-up from Amanda to be sure we were satisfied with our purchase and delivery. We received this remote in the mail before it was scheduled.
To whom it may concern,
My experience with iKeyless was nothing short of excellent. I found them on a Google search looking to find spare keys for a used car that I had just purchased that only had one key provided. Keys were delivered 3 business days later that work better than the one key provided. Victor helped me with a follow-up question and the keys were apparently out the door. Would definitely recommend and use iKeyless again.
Eric
My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates.
Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery.
Thank you.
Jack Horner.
I was very satisfied with the promptness and courtesy that I received with getting and receiving my order. I shall surely pass on this website to ever I meet who finds them in the same situation as I was in Thank you.
Received two new keys... prior to my call to Victor... In all past calls Keyless
Has been class A. Extremely professional staff... call to Victor citing the fact
That the two keys I recently received lost full power... he responded ASAP, is now sending me two replacements which he will throughly test. Prior to mailing. H e was so courteous and showed commendable customer concern.
Terrific job
I ORDERED REMOTES FOR A 96 CHEVY. THEY NEVER TOLD ME THAT THEY DIDN'T HAVE THEM IN STOCK. I EMAILED, CALLED, FINALLY CANCELLED ORDER. THEY SHOULDN'T WITHDRAW THE FUNDS UNTIL THEY SHIP THE ITEMS. THE CUSTOMER SERVICE REP COULDN'T GIVE A CRAP IF I WAS HAPPY OR NOT! I STRONGLY DISCOURAGE USING THIS SITE.
Received 2 replacement remotes that we ordered last week. Took our vehicle with the remotes to the dealership and they could not be programmed. Speaking with Victor today it was determined they were not the right remotes for our model. Victor is mailing out free of charge 2 remotes that are for our model AND sending a return prepaid shipping label.
You can't find customer service like this anywhere anymore... Thank you ikeyless and THANK YOU Victor.
A: I ordered a keyless remote a week ago and when I called to find out why I hadn't received an email notification I was told that my unit was shipped and that an email was sent to me. After waiting a day and no email, I emailed the company and called. No response on email and could not get through to talk to anyone. Also checked my order online and retrieved a tracking number that doesn't seem to work either. Getting very frustrated with this company. Then called today only to be told it is not even available
My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.
Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953
Due to a Volkswagen issue, I received the wrong keyless remote. Victor at iKeyless was right on top of the problem, helping me get the VIN # at Volkswagen part number and sending me the right remote. Thanks for a job well done!
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm extremely sorry that your experience was negative. Customer satisfaction is our number one priority. I've contacted you privately in the hopes that we can find a resolution that ensures your satisfaction.
Best Regards,
Mike L
Customer Service Manager.