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iKeylessReviews 533

3.2
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iKeyless Reviews Summary

IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.

This summary is generated by AI, based on text from customer reviews

service
62
value
63
shipping
61
quality
62
Alabama
1 review
0 helpful votes
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Order # 718068
May 11, 2016

I have been extremely pleased with the service of my account. Monya was very helpful, the smart key instructions were easy to follow and worked great. I will definitely recommend Monya and iKeyless to all my friends. Thank you very much.

Date of experience: May 10, 2016
Ohio
1 review
0 helpful votes
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A good shopping experiece
May 11, 2016

When I lost my car remote, was glad to see I could get one here thru Keyless with Monya's help. My order ******* came quickly was just what I needed. Would use this site again..

Date of experience: May 10, 2016
Texas
1 review
0 helpful votes
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Unexpected Results
May 11, 2016

I had heard about ordering a keyless entry for my car (had lost the other two). A friend said it was easy and less expensive than going to the dealer. Both of those things are true - easy to program and far less expensive than what a dealer charges. I got an email from Monya, wanting to know how the experience was, never get that from companies.My order ******* went off without a hitch. Glad I bought from them.

Date of experience: May 10, 2016
California
1 review
0 helpful votes
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Great Service
May 11, 2016

I placed an order #******* a couple of weeks ago and from the initial call with the sales rep. Monya, I knew the experience was going to be awesome. Monya knew the product and was able answer every question I had about the product. She was also very helpful in the ordering process. Great Job iKeyless!. I Will continue to do business and spread the word about you guys... Thanks

Date of experience: May 10, 2016
Tennessee
1 review
0 helpful votes
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Ordering a new remote from iKeyless was quick and simple. Monya was very knowledgeable and a delight to work with. The remote was reasonably priced and arrived in a few short days. It works perfectly.

Date of experience: May 5, 2016
Virginia
1 review
0 helpful votes
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Great Experience
May 5, 2016

Great experience purchasing key blanks for my Kia Forte.
The website helped me find the exact key blank. It arrived on time and I was able to have it cut at the dealer.

Date of experience: May 4, 2016
New Mexico
2 reviews
0 helpful votes
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Great product!
May 5, 2016

Received the product within a couple of days. Dealer cut and programmed it and it works great. Very pleased with it.

Date of experience: May 4, 2016
New Jersey
1 review
0 helpful votes
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Better than expected
May 3, 2016

I needed a second key along with 2 remotes. After researching I choose IKeyless. Their prices were very reasonable and shipping was quick, the total cost of my order # ******* was more than half of what a dealership would charge. Sarah has been very professional in her correspondence at all times. I would not hesitate to use IKEYLESS again and highly recommended this company

Date of experience: May 3, 2016
Rhode Island
1 review
0 helpful votes
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Great product!
May 3, 2016

I purchased a replacement car remote for my older Land Cruiser that was just awful. Then I found one from iKeyless and it exceeded all my expectations... quality, price, ease of use and customer service-I'd look them up without hesitation if I ever need one again. Thanks

Date of experience: May 2, 2016
Illinois
1 review
0 helpful votes
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Satisfaction
May 1, 2016

Found the webb site and with no hassel I had the FOB in 2 days
With no problem. Great place to do bisness

Date of experience: April 30, 2016
Minnesota
1 review
0 helpful votes
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I am very pleased with the purchase of the key/remote for my 2010 Chev Equinox. It was delivered very quickly and works great. My car uses a special key requiring me to go to a locksmith to have the key cut and the cost was $35 for that service. It was still a great deal compared to buying from a dealer or repair shop.

Stacey from their customer service department followed-up after the sale to make certain that I was 100% satisfied. Great customer service!

I am a very pleased customer and have recommended iKeyless offerings to family.

Date of experience: April 30, 2016
New Hampshire
1 review
0 helpful votes
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Replacement key fob
April 30, 2016

Ordered two new key fobs for the Malibu on line had to talk to someone who could help order the correct one because there were 2 types listed thanks they work great better than original

Date of experience: April 30, 2016
Washington
1 review
0 helpful votes
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Smart key Ordering Experence
April 30, 2016

Upon ordering a key from Monya at iKeyless for our Durago we received the key in a matter of a couple business days which was great. We took the key to our Dodge dealer where they cut and programed the key without any problems.
Order # *******

Date of experience: April 29, 2016
North Carolina
2 reviews
0 helpful votes
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Priceless help from Keyless
April 30, 2016

I only had one remote when I purchased my used vehicle and before I could order a new one ( a spare) my only remote gave out. Keyless filled my order promptly and efficently which put the remote in my hands within two days and along with the great instructions sent with the remote I programmed it and IT WORKED! Stacey has been wonderful in follow-up and making sure Ihad everything I needed and it was working properly.

Date of experience: April 29, 2016
Virginia
1 review
1 helpful vote
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Keyless Entry Fob Purchase
April 30, 2016

Easy to order. Prompt delivery. Quality of construction identical to original. Entirely satisfied.

Date of experience: April 29, 2016
Florida
1 review
0 helpful votes
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Awesome!
April 30, 2016

Wasn't sure this was going to work, but it did! I bought my key from Stacey at iKeyless, (order #*******), and received it within just a few days. I had the key keyed, for only $2.25, and then programmed it with my two original keys. It worked straight away, no problems whatsoever.

Date of experience: April 29, 2016
Missouri
1 review
0 helpful votes
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5 Star Service
April 30, 2016

I ordered a new key fob and received it in less than 5 days. Exceptional customer service from Stacey and staff at iKeyless. I was able to program the car remote in minutes with the included instructions. Highly recommended.

Order #*******

Date of experience: April 29, 2016
New Jersey
1 review
0 helpful votes
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Very Satisfied
April 30, 2016

I am very satisfied with my encounter with Stacey on my order *******. The product worked very well as described in the accompanied manual.

Date of experience: April 29, 2016
Florida
1 review
0 helpful votes
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Thanks for Outstanding Service
April 30, 2016

I am very pleased with the services and the quality of the items I purchased from your company. The price was amazingly reasonable and it arrived very quickly. Thank you for your prompt service and thank you, Monya, for the email that proves to me that you truly do care about your customers. I will always return whenever I need your products again.

Date of experience: April 29, 2016
Louisiana
1 review
0 helpful votes
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Service
April 30, 2016

I ordered and received a fob in record time and the fob programmed nicely. I am extremely satisfied with Monya.and the service provided. My order No. Was *******.

Date of experience: April 29, 2016

From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!


ikeyless.com
Louisville, KY, United States