IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
Right from the beginning the service was easy and fast, customer service rep Stacy was helpful with my order #*******, the included instruction's helped out a lot saved me a big headache and money.
Thanks I keyless
Placed an order for a remote and FOB fro a used Infiniti. Website was easy to navigate. Received the order (*******) within just a few days. Took the items to a local locksmith and had the key cut and the remote/FOB programmed for $50. Saved about $100 overall compared to what a dealer would have charged. Thank you Sarah!
I bought this car and one of the original keys had been broken however the transponder in the broken key was still working, therefore I could use it attached to a regular hardware cut key and it would start the car, I ordered a new key from Stacey at iKeyless, order# ******* and she sent me a new transponder key with instructions and I used my good key to cut the new key by at the hardware. They work perfect.
I bought a key fob for my wife's Kia Rondo. IKeyless was the best deal by far! As soon as the new key fob arrived, I got a message from Monya who wanted to make sure everything was working properly. It took a bit of time to test out the new fob because our year of Kia had to be paired with the fob at the dealer. The new iKeyless fob works great! Monya is the best!
Called to order a key for 2013 Buick and spoke to Sarah. She was very knowledgeable, polite, and got my purchase right out to me. This is a great company and a wonderful site to order from. I will tell all who needs a key to order from this site, it's cheaper then going to the car dealer and great quality.
Hi Amanda. I ordered a keyless entry/remote (Order #*******) for my 2006 Nissan Sentra and it works wonderfully. I still need my keys for the trunk & that is fine. I like the fact the horn does not beep when I lock the doors using the remote. It only took 2 tries to program the remote. The online video was exceptional in providing instructions. Bless ya'll. I am truly pleased.
I received an Email from Monya and asked to send a review and I will get my shipping refunded.
When I received the product, I could not get to work. I called customer service and they were very helpful and quickly sent me another one (worked great). Shipping was very fast and prompt. My order# is *******
Thank You!
I ordered a remote for my 2001 Mustang from iKeyless, it came quickly and the programming was flawless. I would recommend iKeyless to everyone. Fast service and precise shopping. Thank you Stacey for my order #*******. I will use you again in the future.
Stacey was very helpful and responsive to what I needed and what I was trying to get.
Better that the initial contact was all her follow up and direction when I needed to return a portion of my purchase.
I will come back to iKeyless for my next purchase... Stacey made it all work for me.
Name (Stacey), and your Order number (*******. I was very satisfied thank you for getting the right order and keys to me. Michael mallery. Mold assessor ny.
I found ikeyless at random on the internet amongst numerous like companies/services. Both of my old fobs worked, but the hole where the key ring goes through had broken off from wear and tear on each. I ordered online, the package was here in a matter of days and the units were easy to program. Then the next thing is I hear from Amanda for a review. My order number was *******. Overall an excellent experience.
Thanks for your quick and accurate service. Very happy and know where to go for a new key if ever needed. Thanks David
I was 100% satisfied with my order number: ******* from Amanda of a 2010 Nissan Versa key. The key arrived promptly, as expected, and worked great once the dealer keyed and programmed it. The key was much cheaper than the price quoted from the dealer.
My is almost amazing really it's crazy because the money you save in the time you spend trying to look for something else and it's right there online for you to buy and it saves time and money is flabbergasting so for this company I applaud them for a job well done and after speaking with Amanda I'm very certain my purchase was well worth it.
Pleasant experience with my purchase of a replacement key for car. Very satisfied with my purchase and the customer service provided by Amanda and team. Thank you for delivering a top notch product.
IKeyless has provided us with replacement remotes on several occasions now. The most recent being order ******* with service provided by Amanda. I must say that we are very happy with the remotes and very impressed with the customer service and follow-up. Amanda and iKeyless has provided remotes for some very old GM vehicles and I appreciate the fact that there is probably not much demand, still iKeyless sent us a great product and exceptional service.
We are very happy with our purchase. Order number: *******. Thank you Amanda for your help. Have recommended others use your services.
My order was simple enough. I found what I was looking for with ease in the site. Ordering was a breeze and fast shipping.
Will definitely order again if I need another keyless remote
I ordered a remote for my van and received it promptly and it was very
Easy to program it--it works great: My thanks to Monya for the wonderful
Prompt and courteous service. This was so easy and at a terrific price
For the remote! I heartily recommend iKeyless!
Thanks again, Leland freeze
Since our last few car purchases have been for used cars we have utilized iKeyless to purchase remotes for our new cars. We have received nothing but GREAT service from iKeyless for all our purchases. Even when we purchased a remote for my fathers new car (order number *******) and in the meantime - he got one on his own there was no hesitation for Monya at iKeyless to send us a return authorization to send the product back to them and then credit our card in short order! Thank you iKeyless!
Ken Haka
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!