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Go-PartsReviews 828

4.5

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.5 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 23rd among Auto Parts sites.

service
128
This company responds to reviews on average within 3 days

Instant Feedback

1,512 reviews
Minnesota
1 review
1 helpful vote
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Easy to use, good pricing, product delivered w/o issues. Thank you for making this on-line auto parts order with excellent customer service!

Date of experience: May 21, 2014
Arkansas
1 review
9 helpful votes
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The product worked fine; the price was good. However, it took several months from when I first found the product on their site until the time they could get it to me. That was a bit disappointing.

Date of experience: May 21, 2014
Colorado
1 review
0 helpful votes
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I never received my initial order, but when they reshipped it the part fit perfectly and was in perfect condition.

Date of experience: May 21, 2014
Michigan
1 review
1 helpful vote
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Product was as presented., High quality and fit perfectly.

Date of experience: May 21, 2014
Arizona
1 review
2 helpful votes
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I am very please with the services and parts. Wonderful first experiences!

Date of experience: May 21, 2014
Illinois
1 review
1 helpful vote
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Go parts has been great I have gotten great service and a great price good folks to deal with.

Date of experience: May 21, 2014
South Carolina
1 review
1 helpful vote
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Great price, great delivery, great product, perfect fit.

Date of experience: May 21, 2014
Canada
1 review
2 helpful votes
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Had ordered a part but when I found out how long to deliver I cancelled the order. Despite that, it got filled and delivered anyway and yes I got charged. I was no longer at that address. Had to then pay for deliver from where I was to where I live which cost me another $25.

Happy with part but was disappointed in delivery and communication.

Date of experience: May 20, 2014
Virginia
1 review
1 helpful vote
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Part got here on time, was exactly what I had ordered, and brand new, with sound packaging.

Date of experience: May 20, 2014
Oklahoma
1 review
2 helpful votes
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Satisfied...
May 20, 2014

Satisfied... a little slow in getting item shipped

Date of experience: May 20, 2014
Virginia
1 review
1 helpful vote
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Just what we need
May 20, 2014

Just what we need. Arrived on time. I can't wait to do business again.

Date of experience: May 19, 2014
Minnesota
1 review
1 helpful vote
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Item just as described
May 20, 2014

Item just as described. Timely shipping. Already installed the mirror, perfect fit. Good price. What more can I say.

Date of experience: May 19, 2014
New Jersey
1 review
2 helpful votes
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To long to deliver parts
May 19, 2014

To long to deliver parts. Unable to contact on phone line. Parts damaged when delivered. Still another 10 days to replace broken parts.

Date of experience: May 19, 2014
Canada
1 review
2 helpful votes
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Part ordered
May 19, 2014

Part ordered. Part delivered promptly. Part fits. Part 1/4 cost of dealer quote. Who could ask for anything more!

Date of experience: May 19, 2014
Washington
1 review
1 helpful vote
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Great company to do business with!, a good product at a nice price!

Date of experience: May 19, 2014
New York
1 review
3 helpful votes
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Parts were not shipped until three weeks after payment was received. I emailed Go Parts a week after payment. They replied it was going to be shipped out the following day, and they never did. Will never do business with them again.

Date of experience: May 19, 2014
Michigan
1 review
1 helpful vote
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I ordered a taillight for my car. They charged my account but I did not receive any confirmation of the order by email. Weeks went by and I followed up. I was told the part was lost in transit and another would be sent out. Another 10 days and I still don't have my part.

Date of experience: May 19, 2014
Mississippi
1 review
2 helpful votes
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Good prices, and received my order in a timely manner

Date of experience: May 19, 2014
California
1 review
1 helpful vote
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Whenever I called I never got through to any one. My calls were never returned. My questions were never answered. My emails were never answered. I have not received a refund for my return. Poor customer service.

Date of experience: May 19, 2014
Colorado
1 review
1 helpful vote
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I was impressed with this company, they had exactly what I was looking for at a very reasonable price. Thank you

Date of experience: May 18, 2014