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Go-PartsReviews 828

4.5

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.5 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 23rd among Auto Parts sites.

service
128
This company responds to reviews on average within 3 days

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1,512 reviews
Massachusetts
1 review
1 helpful vote
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They confirmed my order then took three weeks to email me that they did not have my part and then I had to settle for a different style so basically a bait and switch

Date of experience: May 18, 2014
Georgia
1 review
1 helpful vote
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Ordered a tail light, easy to find on the site, easy checkout, quick delivery. Best of all it was half the price of a OEM part.

Date of experience: May 18, 2014
Ohio
1 review
1 helpful vote
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Was told the parts were shipped on Tuesday, when according to shipping information they were not shipped till friday

Date of experience: May 18, 2014
Florida
1 review
1 helpful vote
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I found the company through online searching for a particular auto part. It was easy to select the needed part and the price was better than any dealer's or brick-and-mortar store. Got delivery on time and in A-1 condition.

Will definitely go to them again if and when needed.

Date of experience: May 18, 2014
Spain
1 review
2 helpful votes
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Terrible I have not received my part yet and i have no idea where it is may I please either have a refund or please locate where my part is thank you

Date of experience: May 18, 2014
Mexico
1 review
1 helpful vote
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Excellent service and prices
May 17, 2014

Excellent service and prices. Very kind support and fast shipping. Everything went smoothly and parts came in excellent shape. Thanks Go-Parts keep doing it this way. I recommend it 100%

Date of experience: May 17, 2014
California
1 review
1 helpful vote
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Received part on time, and in good condition, packed correctly.

Date of experience: May 17, 2014
New Jersey
1 review
1 helpful vote
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Excellent experience
May 17, 2014

Excellent experience. Great parts at a good price.

Date of experience: May 17, 2014
Colorado
2 reviews
12 helpful votes
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The parts were OK, not great
May 17, 2014

The parts were OK, not great. The housing that holds the blinker bulb is defective. It doesn't lock down on the bulb and the bulb came out after driving a week. If it falls out again I will need to ask for a replacement part. Also, it took a week longer than committed to receive the part. The price was good and overall the headlight fit and worked.

Date of experience: May 17, 2014
Oregon
1 review
1 helpful vote
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I had a hard time getting a return label to send back wrong part finely got it sent off for credit back to visa have not received that on my visa don't understand hold up!

Date of experience: May 17, 2014
Washington
1 review
1 helpful vote
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The part was an exact match, looking forward to more perfect parts in the future!

Date of experience: May 17, 2014
Wisconsin
1 review
7 helpful votes
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The lights were the perfect fit, and I replaced them in a few minutes. When the lights arrived they were perfectly packaged and they were shipped very fast. If all online transactions worked this well I would never go to a store again. Thanks

Date of experience: May 16, 2014
Utah
1 review
1 helpful vote
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While the site was easy to use, and the part easy to order and came quickly - we were sent a different part that did not work with our vehicle - it was easy enough to send it back and get our credit (however shopping was not covered).

Date of experience: May 16, 2014
Pennsylvania
1 review
2 helpful votes
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Worse experience I've ever had
May 16, 2014

Worse experience I've ever had. I would never order anything else from this company nor would I recommend it to anyone

Date of experience: May 16, 2014
Texas
1 review
13 helpful votes
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I was not given the option of expedited delivery, consequently I had to delay an important trip for 7 days waiting for my shipment to come via surface from North Carolina. I was very upset at this delay and it may affect my buying decision the next time. It appears there is a needed change to your ordering system to allow for a choice of shipment methods.

Date of experience: May 15, 2014
Minnesota
1 review
1 helpful vote
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Part received was in good condition and received quickly.

Date of experience: May 15, 2014
Texas
1 review
11 helpful votes
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I had to get a new headlight kit after having an accident. I went to the Buick place and they wanted $600.00 to repair it. That was more than I could afford. My daughter found you on internet and ordered the part I needed plus the windshield washer motor which was not a necessity but I figured for the price I'd get it. I was thrilled with the swiftness of delivery. I loved the way they packaged the headlight. No harm could come to it on its way here. I had a friend who did the work for $50.00 and it was done in 20 minutes. It was so easy! I definitely will tell friends about this web site. I had a huge savings. The Buick place wanted $150.00 to do the motor thing. What a rip off! I had no idea. Keep up the good work and I thank you. It was so easy to do it on the computer.

Date of experience: May 15, 2014
New Jersey
1 review
1 helpful vote
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Ordering was simple and easy
May 15, 2014

Ordering was simple and easy. The part arrived in a timely manner and was in one piece. What more can you ask for.?

Date of experience: May 15, 2014
Pennsylvania
1 review
1 helpful vote
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Very good price, parts were good, But shipping very, very Slow and expensive.

Date of experience: May 14, 2014
District of Columbia
2 reviews
12 helpful votes
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I was happy I received my part, but the website said it was in stock & it took over 2 weeks for me to receive it. They also weren't very responsive on my inquiries as to the status each time I e-mailed or called the customer service line.

Date of experience: May 14, 2014