GlydeReviews 922

Ordered the iPhone 6 twenty-two days ago, and though their site notes to wait 5-10 business days for delivery and the confirmation noted to expect delivery by last week, it has now been 22 days, and still we have no phone. My email, though noting a human would get back to me within 2 days, only provided a generic note days later that they "took the initiative" to contact the seller. Online my phone shows no shipping information. We leave for vacation tomorrow. It's very convenient that a company with such dreadful service has no actual customer service number.

They said they "Couldn't verify my information." Then they claimed they might have billed my credit card anyway.

They said they use "third party fraud analyst software that collects industry data to help flag suspicious purchases." All my information was accurate. I'm a real person. They cut and pasted apology letters, but offered no other explanation: Could I reactivate my account? Could I complete the transaction? The rep never clarified anything. Somehow every other company in the world can manage to do an eCommerce transaction but Glyde can't.

As someone else on here suggested, it seems like they are fishing for identities. I've never experienced this level of incompetence and shadiness. I asked for my account to be reactivated so I could remove my information. They refused. Apparently my "suspicious" information now needed to be protected. Finally I just demanded they delete my account. They said they did, but who knows. I wouldn't trust them.

Sent an Android in perfect condition - no scuffs, no scratches, nothing. Took forever then found out that buyer said "corners were scratched". Then sent an IPhone 6. Received three very confusing emails with different timelines, the first being buyer says not in excellent condition. Then a day later, "buyer just received iPhone," and a day later phone being returned. Still haven't received it and it was a week ago. Will never use Glyde again

Very bizarre, they suspend my account and cant fix it. I'm sure i entered everything correctly, but they respond saying nothing they can do... so i'm somehow blacklisted?

I sent them the order information, so lets see what they do

Attempted to sell two iPhones with Glyde. One sale went through without a problem. The other... Got an email from them that the seller believed it to be a counterfeit (?) so was returning it. And proceeded to keep the phone for almost a week. Email-only communication with Glyde customer service was awful. Only one communication every 24hrs to solve the problem. No phone or chat option. They said the return delay was partially due to time it took to mail the return kit to the returning buyer... shouldn't a return slip be included with the sale kit I sent to them for possible return? Meanwhile, the former buyer has my phone for all that time, who knows how they've been treating it (if they've dropped it, etc.) Don't think I'll be selling through them again.

Glyde makes selling mobile electronics (in this case, an iPod Nano Gen 7) easy and trouble-free. Just list your item, let Glyde "find" a buyer, pack the item in a box provided by Glyde when your item sells, ship directly to the buyer, and get paid. Highly recommended!

This is the second time I've used this cite. The first time I used Glyde there was a problem with processing and when I contacted them I had to pay ten more dollars than what they initially told me because by the time they processed everything the "sale was off". I went back to these guys because, despite that, their rates are lower than anywhere else. About ten minutes after purchasing my order I got an email saying my account was being put on hold for some reason. I had plenty of money in my account and had orders from other websites that had gone through, so it couldn't have been my card. I emailed their "customer service" team and received an automated email saying someone would reply in 48 hours. I've yet to receive any response and it's been three days. I can't even try and cancel my order or look at their FAQ because my account is on hold.

I chose to sell (2) iPads and the experience was initially a bit stressful but after going through the steps and learning how reliable the process was, not to mention selling my first iPad, I became a fan of Glyde. I went on to sell my second iPad with more confidence of what was to transpire. Glyde helps you set the price of your device, takes a small percentage of the sale, and provides you with the shipping container specific to your device and with regular emails to remind you to do something or emails to update you as to the status of your device. Glyde makes the process very easy with the top notch communication via email, updates via email, and ability to use your funds as you wish. I highly recommend using this service to sell your electronics. I assume Glyde sells other things, but since I only sold my iPads, I can only speak to the 'electronics' side of things.

Sold all 3 of my old iPhones. Only one was returned for some reason but sold once again quickly to new buyer. Was very easy to get my money transferred into bank account for free. Would definitely suggest you give them a try. They included shipping box which also made it for fast and convenient. Have used eBay in the past but don't like it. Glyde charges about the same as eBay and PayPal does. Plus eBay makes you pay your own shipping so the cost are pretty close. Glyde is faster and easier in my opinion! Give them a try!