It's been two weeks and my item is still not shipped yet
I bought the razer viper v2 pro mouse. Another super quick delivery. Would recommend buying from these guys :)
Got this K6500 Vivobook in Dec 23, now the graphic card will not work ( error 43?) the fan rattles all the time, when you open a browser it sounds like it is going to explode, people 2 offices away can hear it. Wireless 1 said deal with Asus direct it would be faster, Asus said it's not in warranty even though Wireless say there is a 12 month warranty when you buy. What a load of Crap,
Had an easy time ordering the product online. The communication from order confirmation to delivery was great. The product arrived quickly and packaged well.
Quick and easy, order went through without issue and then i got my items within a couple of days
Sent multiple emails regarding the whereabouts of my order. I placed an order for two products, one item arrive separately and I had to ask for tracking. The second item didnt arrive and I never received tracking. When i asked for help they could only tell me my first item arrived and could not understand that I was missing part of my order. It was like talking to a bot
Amazing price and shipping was extremely quick and shipped with care. Have used for smaller items before but for a larger delicate item this time (monitor) they are 5 stars all the way.
Camera was in stock at a good price. Website was easy to navigate with a great range of cameras also super fast delivery. Wound not hesitate to buy from Wireless 1 again
Bought a couple of items and overall happy with the experience. A+
Made an order 2 weeks ago. No updates or anything to check progress. Emailed them several days ago, finally got a response today to be told my order is out of stock. Called them about 5 times earlier and got hung up on everytime.
Well I can't give you my honest opinion at the moment because I'm still waiting the arrival of my goods. Going on 12 days now and even after I paid the express courier fees. Don't know what happened to my package. Regards R E
I recently had the pleasure of experiencing the exceptional service provided by Wireless 1, and I must say it exceeded my expectations. As a customer, I appreciate the seamless online shopping experience offered by their computer store, where I found an extensive selection of the latest laptops, gaming peripherals, audio accessories, smart devices, and a remarkable range of enterprise networking solutions, all at competitive prices.
A good experience on the fast and free delivery. However the goods were delivered into 2 batches without any customer notice, which made customer confused at the beginning. Even I asked what was happened when I received the first batch and still no one replied. I think customer services and notification should be further improved. Thanks
Wireless 1 was recommended by a friend. The website was easy to navigate. The staff were friendly and professional. The gaming computer products arrived quickly and I have one very happy customer in my household. Thank you.
Derek is the best one! He helped me quickly find a gift for my 15 y. O. Nephew, who's a gamer, and runs his own blog. I had no idea what I should get him, but Derek helped me greatly. Great job, and excellent prices!
I had requested that if we were not home to accept delivery, the router would not be left, but would be available for pick up from the post office. Instead it was delivered and left at the front door, in full view of anyone visiting...
I was not notified when the product was dispatched nor did I receive tracking number details which made it slightly frustrating.
The product arrived fast so I am happy with that.
The support service could be better - for instance mWave has a customer service lodging page whereas for wireless 1 the correspondence is through email
I got used to think that people nowadays definitely can't do anything without the connection to the internet. Basically, it's actual for those ones who have online businesses and stuff like that. So, recently I had some serious issues with my internet and I decided that everything because of my internet provider, however as ti turned out everything was okay with it. I though that the best option would be to change the wireless system. Because it old-fashioned probably. I applied to this company and they provided me with everything i needed in order to recover the speed of my internet connection.
After having some troubles with purchases/refunds from other stores, I am in awe at how good the customer service is at wireless one (Specifically your representative, Ash)
Such a smooth process and really helped me out more than I could of imagined. Thankyou!
After having some troubles with purchases/refunds from other stores, I am in awe at how good the customer service is at wireless one (Specifically your representative, Ash)
Such a smooth process and really helped me out more than I could of imagined. Thankyou!
Ordered a item ($900 worth) and they ended up dispatching to a completely different address, despite my address being correct in the system. The courier contacted me to confirm my address, also realising they addressed it to a non-existent address. Spoke to the Wireless1, who blamed their "dropship" company for the error, but still took 5 days to resolve. Total wait time close to 2 weeks. Very poor, but they expected me to do most of the leg work to resolve it. 5 calls and 3 emails - very poor communication
Answer: Hi there Harrison, Depending on if the items are in stock, we aim to dispatch them within 1-2 business days. Postage times depend on where you're located. While we cannot compensate for any delays that may happen with the courier services, most parcels typically arrive within 1-7 business days of when it's dispatched. Most of our stock is sent out from our warehouse in NSW.
Wireless1 has a rating of 3.9 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 4th among Laptops sites.