Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
Excellent product. However after 14 months it developed a small crack. My wireless provider told me to contact Gadget Guard, because it had a lifetime warranty. But, I had neglected to register the guard when it was purchased. Despite this the folks at Gadget Guard replaced the guard an I paid only the cost of shipping it to me.
I am very pleased with guard and particularly the follow-up service.
For the price, this guard cracks too easily. I have Galaxy S9 Plus. The first two I used didn't last a day. Twice (two different guards) they cracked from the phone vibrating face down on the night stand. I do like they provide free replacement, however it cost $9.95 to ship. I believe they would protect your screen well if phone was dropped. I have had 4 replaced (3 for me, 1 for wife), shipping is adequate other than cost. Would NOT recommend!
I have used Gadget Guard for years. Always prompt on supporting guaranteed products! I recommend Gadget Guard products.
Love that you replace for free and lifetime guarantee! Screen cover works great and would recommend to anyone!
The site was easy to navigate and I received the new screen protector quicker than I expected. I love the fact that when the screen protector gets scratched up it can be easily replaced with a small shipping fee.
You break it, you order a new one, just cost you shipping! No limit! Love it
Thanks Gadetguard for saving my iPhone 7 plus screen many times.
Glad to have a company that gives replacements... speedy delivery aswell... worry every penny and will recommend to other friends and family
I ordered an Apple iPhone 6s/7/8 Plus Tempered Glass screen protector. I received a screen protector for a regular size iPhone.
Thank you so much. We love Gadget Guard. It' nice to know that for just a small delivery fee, we can get a new screen protector if anything happens to the one we have.
If you want the best protection for your cell phone, purchase a Gadgetguard case and lens cover. Their warranty can't be beat and the service is great when you need a lens cover replacement.
I'm on my third replacement in less than 3 months. They continuously "pop" off when the phone is dropped, even on carpet or soft flooring, then they crack. Expensive warranty at $9.99 in shipping.
I am very grateful I decided to spend a bit extra on a gadget guard. I cracked my guard on accident and it was super simple, easy, and free to get a replacement. The product is great (it protected my screen 100% and took SEVERAL falls before getting a small crack) and the service was perfect. Thank you!
I replaced my and my husbands protector on the same day, as both were damaged. One showed up normally, One of the screens was already cracked on the corner when it arrived.
Your product arrived in about half the time predicted.
Product was as expected and my first solo install was a success.
Thank you so much for getting my screen guard to me as fast as you did. I'm glad I have a life time warranty for this phone.
Thank you once again
Website is easy to use and with just a few clicks you have placed order for new guard. Shipping is quick
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members