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Gadget GuardReviews 1,583

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Connecticut
1 review
0 helpful votes
Follow Barbara H.
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I have never had to replace screen protectors in the past. They have always lasted as long as I have the phone. This is the second replacement protector I have had to order since May 2019. I don't drop my phone. I have it in a good protective case but some how it chips on the edge and then splits across the protector.

Date of experience: June 2, 2019
Utah
1 review
0 helpful votes
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Nice and Quick!
June 2, 2019

I love how I don't have to send back my old screen protector to get a replacement. The only thing I didn't like this time around was that the price had increased a couple dollars. It's not a huge deal, but I liked it better when the price was $5-6, of course. Other than that, everything was great!

Date of experience: May 31, 2019
Arizona
1 review
0 helpful votes
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I purchased a gadget guard when I bought my new phone. I noticed a chip along the edge so I got online and with my warranty they sent me a replacement and I only paid the shipping. Very pleased!

Date of experience: May 31, 2019
Illinois
1 review
0 helpful votes
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FANTASTIC PRODUCT
May 31, 2019

This screen protector is great. I dropped my phone face down on a rock, it broke the protector, but my phone's screen was saved. I sent for a free replacement and received it within a few days. Great product and great warranty.

Date of experience: May 30, 2019
Kansas
1 review
0 helpful votes
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Awesome!
May 31, 2019

Great service and product, have used them on multiple phones and they have save them numerous times!

Date of experience: May 30, 2019
North Carolina
1 review
0 helpful votes
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Great new screen
May 31, 2019

It's very nice to have the new screen which was delivered quickly and i thoroughly enjoy the clean and sleek look of the new screen protector.

Date of experience: May 30, 2019
Wisconsin
4 reviews
0 helpful votes
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Screen protection
May 31, 2019

This was a re-order as it was time to apply another "coating". Easy to apply and good screen protection.

Date of experience: May 30, 2019
Pennsylvania
2 reviews
0 helpful votes
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Great product
May 30, 2019

Gadget guard provided a free replacement screen protector in a time; y manner. I am very pleased. This is a great product.

Date of experience: May 29, 2019
Florida
1 review
0 helpful votes
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I have used Gadget Guard for years. It really does work! It has saved me hundreds in screen repairs and phone replacement. When they say the Guard will break not your phone, they mean it! Their replacement guarantee is amazing, whether I break my Guard or just buy a new phone I only pay shipping for a new Guard and have for years. Finally a company that does everything they say they will!

Date of experience: May 29, 2019
Minnesota
1 review
0 helpful votes
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Great screen protection and hassle free replacement if it does break. Have never had the screen damaged with one of these protectors on.

Date of experience: May 29, 2019
Texas
1 review
0 helpful votes
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Fits like a glove!
May 30, 2019

It's perfect for my phone screen, it lasts a good while, I am a mechanic so stuff always falls on my phone and it's always intact thanks to this screen protector.

Date of experience: May 29, 2019
Texas
1 review
0 helpful votes
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5
May 29, 2019

Gadget guard offers Great service! Super fast delivery of replacement Glass screen for iPhone 10xs! Thank you!

Date of experience: May 28, 2019
Virginia
1 review
0 helpful votes
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Item
May 28, 2019

Yes I received my item and I am very satisfied with it. I would order from Gadget Guard again. The company has exceptional products and receive item in a timely fashion.

Date of experience: May 28, 2019
Oklahoma
1 review
0 helpful votes
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Amazing!
May 28, 2019

Got here fast and came with all the essentials. Very pleased with the shipping and the product itself.

Date of experience: May 28, 2019
Nevada
1 review
0 helpful votes
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Efficient
May 27, 2019

This protector saved my screen. It practically shattered when my phone slipped out of my hands and felt screen first on my tile floor.

Date of experience: May 26, 2019
Texas
1 review
0 helpful votes
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Amazing
May 27, 2019

Shipping was fast and it was easy to get a replacement delivered to me. The AT&T store also made it easy to apply the new protector.

Date of experience: May 26, 2019
Texas
1 review
0 helpful votes
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Low Quality
May 26, 2019

Have to keep ordering cause they get cracks in them. Not a good product overall. Keep on having to pay 6 bucks for a new one.

Date of experience: May 25, 2019
Illinois
1 review
0 helpful votes
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Odering was easy as all my previous info there. Did not have to worry if I was ordering the correct one. Came in the mail very quickly. It is so easy to remove the old one and apply the new one. Great company and product!

Date of experience: May 25, 2019
North Dakota
1 review
0 helpful votes
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Nice
May 25, 2019

It is a great product and they are great when I told them the first screen protector was the wrong one they sent me a new one

Date of experience: May 24, 2019
California
1 review
0 helpful votes
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Easy
May 23, 2019

This is easy. I had used Zagg products before and their process was way longer than yours for receiving a warranty. No sending the broken glass back and that makes it simple.

Date of experience: May 21, 2019