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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Came super quick, and so easy to put on my phone. It's really durable and looks great on my iphone. 10/10 recommend
My screen protector is always cracked. Never had one yet that didnt crack right away. Too much of a hassle and cost to get it replaced every other day.
Free replacement is still more expensive than some new options at the mall. If I need a new one, I'll likely look elsewhere and suggest the same to my friends and family
Great product and quick service. They Always back their product and we have never had any issues with warranty service. I recommend having it put on at a cellphone store to ensure proper adhesion and cleaning of the screen.
Fast shipping, great product :) I have a tendency to drop my phone and have to replace my screen protector often. These are so handy and work great. A real life saver! I've never actually cracked my screen! Thank you!
I have the Gadget-Guard screen protector for Galaxy S8, used with the otterbox commuter case. I have had the screen for almost a year without any problems. After the screen got pried off from being in my backpack, the dust prevented the screen from staying on. I tried ordering another brand of screen protector, which cracked within the first month. I ordered a replacement Gadget Guard and only paid for shipping since I had registered my screen. I love this product, and the team is responsive when I had questions over email.
Easily ordered a replacement glass for my screen, only paid for shipping, it got here fast! Super great service and quality glass protector for my iPhone X!
My wife and son drop their phones a lot and I cannot tell you how many times, for a tiny shipping fee, the gadget guard screen protector has saved our phones! Worth every penny!
At first it may seem a bit expensive for a screen protector, but considering the warranty Gadgetguard guarantees it's totally worth it. Not only is their website easy to use, payment options (credit card, debit card, PayPal) make the experience even more helpful. I've been a customer for several years now and not once has any of my cellphone screens broken while under gadgetguard protection. Replacement protectors is also an easy process. The LGV40 +ThinQ ice screen protector fits like a glove! Perfectly fitted! Keep up the great job!
Absolutely love these Guards. I love how everyone works together to make sure you're satisfied with your order and to answer any and all questions. Only thing I'd change is getting Guard to customer faster. Keep up the great work. You guys are awesome
Protected my phone in a fall as advertised. I have not replaced it several times due to falls or bumps, but no damage to the phone.
This type of gadget guard for the Samsung 7 Edge does not fit as well as the onew did for the Samsung 6. Glad I've got it lbut not as happy as the guard for previous phones.
They say its a lifetime guarantee but charge $10 to ship something that could go in an envelope. Product works well but they are ripping people off for a replacement. My phone fell off the couch and hit the carpet. The protector cracked. No big deal. But $10 for a replacement is a scam.
Three replacements for family. Got it quickly. Easy to place order and get them shipped to us.
Thanks
Lifetime replacement. Shipping little high. With curve screen on s 8 the glass protector does break easy. Better the protector than my phone..
So fast and always so easy! I appreciate this service as I guess I am clumsy and didn't even realize it. When I see friends with a cracked screen I always tell them about gadgetguard!
I have purchased Gadgetguard for my last three phones. Love their product. Bought my last one with the understanding that it was a lifetime guarantee. Now I find out that this is not the case and the guarantee is no longer 'lifetime.'
I thought possibly my screen was cracked even under the protector but it was not thank you! I am so glad that it protected NY screen, it save me over $100 to replace my screen.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members