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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Customer service was easy to talk too. Haven't really had to use it but gives me peace of mind. Phones are expensive and it's nice to know I can fix it easily if needed.
I received my screen protector as promised. I was glad to see the guide included to make installation easy!
Excellent replacement service for Black Ice iPhone 6S screen protector. When the US Cellular representative said free replacement for life of the phone I didn't believe him. But it's actually true. Just pay S & H.
Hoping a new one will be sent I received a broken product. Envelope was folded upon arrival, and the screen was shattered.
Have used Gadget Guard on previous phones. It has saved them from damage on several occasions. The Company stands behinds it's warranty with no hassle replacement if screen protector needs to be replaced.
Not on GadetGuard"s part, my order looked like it was sitting in North Platte, Nebraska for a week. I'm thinking if expedited shipping was paid for USPS owes GadgetGuard some money :)
You are able to order an endless amount of replacement screens and only required to pay shipping! It's great if you're like me & let your kids play with your phone, because they always manage to drop it & the screen protector does its job every single time.
The screen protector is excellent and it feels like the screen on my phone. The directions were easy to follow and no bubbles were made.
They know to connect the world together. Taking items from multiple categories and creating site to allow business owners to get great wholesale prices with great quality. What more could a business owner requir
Getting a replacement was almost so easy it was too good to be true but it really was easy and I got my replacement quickly. Thank you
Bought a screen protector for my laptop. No where did it say that you could not close the computer with the screen protector on. It broke the screen of my MacBook and now i have to pay hundreds of dollars to get it repaired. When i contacted them they said the guard says "removable" so the customer knows it can be removed. Nonetheless, it seems that it should say "remove before closing computer or your computer will break!" This seems very wrong.
This is a great screen protector, wouldn't not have it on my phone. And if it does break the company will replace it. That is just fantastic
The ability to easily replace a damaged screen protector is a rare value. Combined with a straightforward process on my mobile device and you have a delighted customer. Thanks Gadget Guard!
The screen protector was cracked when I opened the package... how can I return this
Can you email me the instructions please
Hi Dawn, we’re sorry to hear that your guard arrived broken! We will be happy to get this resolved for you! Please reach out to our Customer Support Team at support@gadgetguard.com so they can get this taken care for you!
The screen is very effective and the warranty is an easy follow through to access. There is ample instruction and directions to replace the new screen on your phone.
The Gadget Guard is awesome. My phone has been dropped so many times but Gadget Guard has saved me many times by protecting my screen.
We were handled very well. Everything was addressed and went beyond what we expected. We got our product and was applied.
The product came fast. The instructions made it easy to put on my phone. I hope it continues to keep my phone safe from cracks.
Only way to shop, online! Love the ease and quick shipping. Communication is easy, directions make it easy to apply and love the look.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melanie! We’re sorry to hear that your guard arrived broken! We will be happy to get this resolved for you! Please reach out to our Customer Support Team at support@gadgetguard.com so they can get this taken care for you!