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Gadget GuardReviews 1,583

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Indiana
1 review
0 helpful votes
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No hassle! Gadget Guard sent me a brand new screen protector. Quick response and shipping too. You guys rock.

Date of experience: October 15, 2019
California
1 review
0 helpful votes
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Quick and easy
October 16, 2019

Replacements are easy to order and quick. Love it! This is why I enjoy using gadget guard. The support is fantastic and the portal is easy to use

Date of experience: October 14, 2019
Carole D.
Belgium
2 reviews
0 helpful votes
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Replacement
October 16, 2019

Replacement screen was speedy in ordering and shipping. Only problem is it doesn't fit my phone as I have an 8 plus and the one sent fits a smaller phone. Would be thrilled if you could send me an 8 plus screen.

Date of experience: October 14, 2019
Texas
1 review
0 helpful votes
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Gadget Guard Stood Behind Their Replacement Screen Protector Promise. I Received Both Products In The Mail. The Black Ice + Cornice Edition 2.0 For A Samsung Note 8 & Note 9

Date of experience: October 13, 2019
Oklahoma
1 review
0 helpful votes
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Best by far
October 14, 2019

Best screen protector by far! So easy to order a replacement whenever I need one. Just pay shipping and it gets here really quickly. Win win!

Date of experience: October 13, 2019
Virginia
1 review
0 helpful votes
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Quick Delivery
October 13, 2019

Delivery is always very quick but I was disappointed that shipping increased $2 recently to $7.99. Seems like a lot for a screen protector...

Date of experience: October 12, 2019
New Jersey
1 review
0 helpful votes
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Worth the money
October 13, 2019

The best warranty I've ever purchased. Unfortunately I've had to replace my protector about five times but never have I cracked my screen. It works.

Date of experience: October 12, 2019
Arkansas
1 review
0 helpful votes
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Out of all my screen guards I have never been so dissatisfied. Applied to brand new phone with included template, and the protector would not stick to the screen. Protector is also smaller than the phone it was designed for. Ended up buying one from walmart and it not only applied by just dropping on the screen but has lasted more than 2 days. The replacement protector I got sent to be broke while applying to the phone

Date of experience: October 12, 2019
Iowa
1 review
0 helpful votes
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Excellent
October 13, 2019

Fits perfect, fast shipping and great warranty! Was thrilled to get a replacement and save money at the same time.

Date of experience: October 11, 2019
Indiana
1 review
0 helpful votes
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Each time my screen protector cracks, all I have to do is go to the Gadgetguard website and submit a new order. Easy and convenient!

Date of experience: October 11, 2019
Washington
1 review
0 helpful votes
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Wow
October 10, 2019

Can't believe they asked me to write a review of thier product to confirm it arrived. Wow. And they wanted me to make it 100 characters, wtf

Date of experience: October 10, 2019
Georgia
1 review
0 helpful votes
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WOW
October 12, 2019

Gadget Guard makes it easy again!
Quick order. Fast delivery. Easy instructions.
This is the best way to protect your phone!

Date of experience: October 10, 2019
Minnesota
1 review
0 helpful votes
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You can't guarantee better protection. As soon as the gadgetguard fractures, replace it with no hassle guarantee! Wonderful!

Date of experience: October 9, 2019
Canada
1 review
0 helpful votes
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Wrong Screen Protector
October 8, 2019

I was sent the wrong screen protector. It looks like it would fit the back of the phone (notch in corner) but the packaging says fits Apple iphone 8. I'm hopeful Gadgetguard will take another shot at sending the correct screen protector.

Date of experience: October 8, 2019
Megan E. — Gadget Guard Rep
over a year old

Hi Michael, we’re sorry to hear that you received the wrong replacement guard! Our Customer Support Team will be happy to investigate this for you! Please reach out to them at support@gadgetguard.com

Wisconsin
2 reviews
0 helpful votes
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It took suprising longer than I expected to receive the replacement cover seeing as the shipping cost $7.

Date of experience: October 8, 2019
Canada
1 review
0 helpful votes
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Fast and easyy
October 8, 2019

My new screen protector came within a week. This was a very easy process and no picture was required

Date of experience: October 8, 2019
Texas
1 review
0 helpful votes
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The wording of your contract is not very clear. Secondly to communicate with you only by E-mail is terrible. In a couple of years I will not be able to because of Parkinson s Disease. Your company is not thoughtful of handicap people. Especially those who need you the most.

Date of experience: October 5, 2019
Megan E. — Gadget Guard Rep
over a year old

Please reach out to Customer Support for additional contact options

Indiana
1 review
0 helpful votes
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I have been using gadget guard products for about 3 years now. I am a highly satisfied customer. Their products are durable and their customer service is reliable.

Date of experience: October 5, 2019
Maine
1 review
0 helpful votes
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Great product
October 6, 2019

Great product. Husbands phone has gone through tough drops and it has made it through. Love the product

Date of experience: October 5, 2019
Canada
1 review
0 helpful votes
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Wrong
October 5, 2019

I was sent the wrong screen protector. It's for an iPhone 6 not an XR. I under stand mistakes can be made, however the quality of the original was poor at best. Now $50+ later I have a cracked up screen protector and a wrong replacement sent to me.

Date of experience: October 4, 2019
Megan E. — Gadget Guard Rep
over a year old

Hi Shane, we’re sorry to hear that you had a negative experience with your screen protector. If there’s anything we can do to help you please reach out to our Customer Support Team at support@gadgetguard.com, they will be happy to assist you!