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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Unfortunately I had to replace Gadgetguard. Always easy to order and replace. Glad I bought one. I have on two phones.
I sometimes drop my phone. The screen cover breaks. Gadgetgard replaces it for $10. I am on my 5th screen cover with 2 phones. (Only one replacement for the first phone, three replacements for the second phone.) Love them!
Gadget Guard has lifetime warranty for tempered glass. They have large quantity of their products. The tempered glass has protect my phone.
Great screen protector. We have one on all phones in our family. Highly recommend to protect your devices
Great product that I recommend to all my friends. I got one when I bought my phone new, and it has helped keep it brand new!
I have always relied on gadget guard to protect my phone and smart watch. I upgraded my devices and also chose gadget guard to protect them all again
Was easy to order, quick processing and fast delivery. It is on my phone and looks great. The shipping charge was a little high but not a problem.
Easy replacement. Quick delivery. A little tedious to attach and still a few small bubbles. But overall satisfied.
Great and thanks for your prompt attention. Would definitely suggest this to my friends and family. It has protected my phone on numerous occasions
I should be able to rate gadget guard, very happy, without being forced to leave a wordy review that is 100 characters or more. Stupid review system.
I've replaced my screen guard a handful of times. This is the first time not totally satisfied. I followed steps but there seems to be a speck in this guard.
It just works. It's saved my glass plate on my iPhone dozens of times. Replacing the gadget guard and installing is easy.
So far it works good and I have not had any issues with it.
I dont have a 100 words to write I'm just trying to confirm I received the reapplied product
They're very helpful and quick at assisting you. I was in need of help with money to cover my damages on my phone and they were able to right away give me money back and help solve my problem.
Promt delivery. Exactly what I ordered. Will be perfect on my tablet. I dont know what else to say, but it wont let me complete until I get to 100 words.
Screen protectors are awsome have recomended this company to all my people.
Great product good service
Very easy, registered my product and never had a problem getting a replacement. My husband breaks the screen protector at least 3 times in a year. This is totally worth having.
First screen broke after 5 months and my phone screen cracked too. I paid $10 in shipping for a "replacement" screen protector and they did NOT acknowledge the issue of my broken phone. Installed the replacement and a few days later my fell off a chair, WHILE IN A CASE, about 16 inches and the protector broke again. Emailed the company and was completely ignored. Going to AMAZON for a new screen protector, even junk from China is better than this company.
We very sorry to hear about your phone screen and your second Guard breaking. We understand how frustrating it can be to have protection on your phone and your phone's screen break anyway. Having a screen protector is a very good idea, as the guard is designed to absorb impacts and scratches so that your phone screen doesn't. However, nothing can guarantee that your phone screen will not break with an impact (or at least we haven't developed it yet). If the impact is hard enough, or at the right angle, your screen protector and/or your phone screen, being glass, can break. That does not mean that the guard is faulty or defective. You are certainly better off with a screen protector versus without and this is the reason for our replacement warranty.
Our apologies if we did not fully address your concerns before. We want you to have a good experience with our products and our company. We would follow up with you directly, but are uncertain from this post which customer you are, so we encourage you to reach out to our Customer Support Team at Support@GadgetGuard.com. They strive to help you have a great experience. If you are still feeling "ignored", please direct your email to a supervisor or manager in the subject line, and we would be happy to review your circumstances and look for ways to improve your experience.
For every phone i have had i have always bought. Gadget guard protector screen. I don't know if the weather. An affect it or not, but when Igor it and put it on, the bottom right corner won't stick and all around the edges won't stick. I have never had a problem with any of their product.
Hi Cheryl, we’re very sorry to hear about your trouble with your most recent Guard. Please reach out to our Customer Support Team so we can get this resolved for you! You can reach out them at support@gadgetguard.com.
I received my new screen protector as promised. It installed perfectly and my phone looks brand new again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amanda! We are sorry for any trouble your replacement is giving you! Please reach out to our Customer Support Team at support@gadgetguard.com, they will be happy to assist you!