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From You FlowersReviews 147,038

2.7
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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1,334,821 reviews
Bert D.
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Easy flow through the whole process
November 2, 2013

Easy flow through the whole process

Date of experience: November 2, 2013
clay D.
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The Prices For One, But We Will See How They Turn Out And Will Give More Reviews

Date of experience: November 2, 2013
Kara S.
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The flowers were beautiful
November 2, 2013

The flowers were beautiful.
Thank you!

Date of experience: November 2, 2013
Deborah O.
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Ordered flowers in the morning and they were delivered on time.

Date of experience: November 2, 2013
meghan m.
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Very easy and great value
November 2, 2013

Very easy and great value. I really hope the delivery looks like the photo and is great quality!

Date of experience: November 2, 2013
Robert T.
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Easy ordering, was sent out of town so I didn't see the flowers, person receiving person was unavailable but text ed they got them.

Date of experience: November 2, 2013
Pamela N.
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ALWAYS what I expect, fresh, beautiful flowers and always on time.

Date of experience: November 2, 2013
Jon S.
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The additional **.** cost was ridiculous
November 2, 2013

The additional **.** cost was ridiculous. Just be honest.

Date of experience: November 2, 2013
Kyle S.
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Excellent job all around
November 2, 2013

Excellent job all around. Flowers were in great shape fast delivery, very happy.

Date of experience: November 2, 2013
Micki T.
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2nd order I have placed in 2 weeks...
November 2, 2013

2nd order I have placed in 2 weeks... :) Very happy and so were the recipients of the flowers!

Date of experience: November 2, 2013
James S.
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I ordered You're In My Heart Deluxe with 3 Mylar balloons. What my fiancé got was 1 halo ok and a shoddy display of flowers in a pot-like vase. They were NOT arranged anything like the picture and were a complete disappointment! Your only solution to me was to give me a $** coupon! So that I can't buy more of your junk flowers? First impressions go along way with me and you failed miserably. I'll never use this brand again and I'll strongly suggest to others not to use this site either! Biggest waste of $** I've ever spent!

Date of experience: November 2, 2013
kathy y.
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Easy to read and easy check out
November 2, 2013

Easy to read and easy check out. Products were what I hoped for. Thank you...

Date of experience: November 2, 2013
Heather G.
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Very easy to choose and complete order!
November 2, 2013

Very easy to choose and complete order!

Date of experience: November 2, 2013
Brett O.
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Flower arrangement that arrived didn't match what was displayed on the website; got yellow roses instead of what appear to be orange roses in the product picture. Either the florist made a mistake or the website needs to list detailed descriptions of what is in each flower arrangement

Date of experience: November 2, 2013
R S.
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Worry-free and reliable
November 2, 2013

Worry-free and reliable. Flowers delivered on time and very beautiful.

Date of experience: November 2, 2013
Pam S.
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Flower arrangement much smaller than represented
November 2, 2013

Flower arrangement much smaller than represented.

Date of experience: November 2, 2013
Sherrie H.
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You should be in the clause of Handling fees before the checkout. I need this sent right away and I had no clue about the $**.** handling fee. Disappointed and because of this I wont be ordering again from this site.

Date of experience: November 2, 2013
Keith V.
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Ordering was very easy and the product was very pleasing to the eye! The downside of my experience was I paid for a four hour delivery. I placed my order before 9am and it was not delivered until 5pm. The representative I spoke with would not cancel my order. She gave me all kinds of excuses as why she couldn't cancel. This will be the last time I do business with them. Very unprofessional.

Date of experience: November 2, 2013
Yvonne A.
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Great flower site and great prices
November 2, 2013

Great flower site and great prices. Thank you

Date of experience: November 2, 2013
Jason B.
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So far very pleased with this service
November 2, 2013

So far very pleased with this service.

Date of experience: November 2, 2013