GlobalRose has a rating of 4.4 stars from 2,923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
I use Global Rose for events we do at my company. We host three fundraising dinners a year so we need 15-20 floral centerpieces each time. I got glass bubble vases from Walmart for $3/ea. And we order from Global Rose to have flowers arrive 5 days before our events. We process our florals for 24-30 hours before arranging them into the vases. The flowers look great by the event. I have also ordered flowers to present to artists after their stage performances. The convenience is great and it helps save time and stick to our budget.
The orange and purple roses were beautiful. The white and light pick roses were fully bloomed and many of the petals were curled over. Several
Of the white roses had brown petals as well. We wrapped them with a nice bow and plastic wrapping which made them more presentable.
Dear Amy,
Thank you so much for your feedback and for taking the time to share your experience.
We're thrilled to hear that you loved the orange and purple roses! That said, we're sorry that some of the white and light pink roses arrived in less-than-perfect condition. While some bloom variation is natural, they should still be fresh and elegant — we appreciate you going the extra mile to make them look their best.
If you have any photos of the white roses with brown petals, we'd be happy to review them and see how we can make this right.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
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The flowers were were delivered by FedEx the day they were supposed to be delivered, but, they thought no one was home and left with the package. I called them around 3pm that day and told them to return the package but they never did. This caused some of the flowers to be damaged because they delivered them the day after in the afternoon. I'm very disappointed.
Dear Yovanka. To ensure fresh blooms and allow for courier delays, we recommend scheduling delivery 2–3 days before your event. We're glad your order arrived within our commitment window of ±1 day of the scheduled date.
Thank you for your understanding and for choosing Global Rose!
Good morning! I had these eucalyptus plants delivered to my home on the 23rd in order to put them together Friday the 25th for a baby shower today, the 26th. I was home when they were delivered so I got them out of the box immediately and put them in water. Everuday they've looked worse and worse. Here's what they looked like yesterday when I wanted to put them together but have had to do something different because they look so bad. We used you for my daughters wedding a couple years back and the flowers were totally fine so I don't know why they went down hill so quickly. - Cathy Salcido
Dear Cathy,
Thank you for your feedback. We're truly sorry to hear that the eucalyptus did not arrive in the condition you expected.
In situations like this, we would have appreciated being contacted as soon as the issue arose so we could investigate and assist you in a timely manner. Our team is always here to help, and we strive to resolve any concerns promptly when given the opportunity.
We value your past business and hope to have the chance to better serve you in the future.
Warm regards,
Customer Service Team
Global Rose
We have always had good luck - high quality and on time delivery - from Global Rose. This year's exzperience was not so great, but there's been a lot of disruption in supply chains and maybe that was why our batch this year was in worse shape than usual.
Dear Susan,
Thank you so much for your continued support and for sharing your feedback.
We're truly grateful to know that Global Rose has consistently delivered high-quality flowers and reliable service for your past events. We're sorry to hear that this year's order didn't arrive in the same condition you're used to. You're right—unexpected supply chain and weather disruptions can occasionally affect the freshness of our blooms, despite our strict quality controls.
If you ever receive flowers that are not up to standard, please don't hesitate to reach out directly to our claims team at claims@globalrose. Com. We're always here to help and want every experience with us to be a positive one.
We truly appreciate your understanding and your loyalty, and we look forward to serving you again soon with the quality you expect.
Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose
The web site was not accepting my shipping address. I had to try several times and finally got it to work.
We were having a small wedding ceremony at a cabin in the woods in an area with not a lot of florist. I had a vision to include blue hydrangea in our wedding to honor my grandmother. These came nicely packaged and beautiful! Perfect for the day!
Congratulations on your wedding! Thank you for choosing Global Rose for such a special occasion. We're happy to know the hydrangeas arrived as expected and helped make your cabin celebration perfect.
We ordered o many flowers and so many deliveries for our big event on Arbor Day and each flower was received on time looking beautiful! Thank you so much for making this process so easy!
We're glad our blooms met your expectations. It's our goal to make the process easy for you and provide beautiful flowers. Looking forward to serving you in the future!
I was nervous to order flowers in the mail for my daughter's wedding shower. We ordered for their arrival two days ahead of time as instructed. The flowers bloomed beautifully and right on time. We received many compliments, and they even lasted longer than we had expected, extending our joy! I am very grateful that I ordered them from Global Rose. I had no prior experience with this, but I will definitely be a return customer.
We appreciate you taking the time to share your experience! It's great to not only meet but exceed your expectations.
Thank you for trusting Global Rose for your occasion. It's our pleasure to bring a touch of natural beauty and joy to your celebrations!
Global Rose's website was easy to use and have a large variety of flowers to choose from. Simple steps to order the flowers and appreciate the options for delivery dates.
Thank you, Marilyn. We strive to make ordering simple and smooth, and are at your service for future special occasions!
Flowers were delived to me (husband) at our front door. The daughters had send similar flowers for several pervious birthday. They were in excellent condition and are presently brightening up our home.
Dear Ashley, thank you for sharing your experience! We're happy your flowers arrived in excellent condition. It's an honor we were chosen again for birthday celebrations. If you ever need assistance or future blooms, we're here for you!
I spent a considerable amount of time trying to waive the signature requirement on FedEx website without success. Fortunately, I was home when the lilies were delivered, but the FedEx driver indicated, even if I had left a note directing him to leave the flowers he would not have done so without a signature.
Dear James, thank you for your order and feedback. We're glad it was delivered on time. Pleasen note that after placing it, you received a confirmation email stating that a signature is required for delivery. In the future, you can request us a signature release so FedEx leaves your package without requiring a signature. Feel free to email us at support@globalrose. Com with your order number and authorization, we can help you with this matter.
Thank you for choosing Global Rose!
I have 524 rewards points and it took me 20 minutes to figure out how to get the coupon code so I could use those points and that discount in placing my order.
I have ordered roses from global Rose for nearly a decade, and I've always been satisfied with the service and Nut the product.
Through chat line I was phone-called in order to place my order.
I appreciated talking to an agent to assure me the flower order was placed and would arrive on expected date. I was very pleased the flowers were sent through Fed EX, my preferred shipper. I was VERY IMPRESSED with the roses packing; very secured in box, excellently protected.
Roses were tightly closed, so I knew they were freshly-cut. Each Hydrangea bloom had protective cellophane cone and a bag of water on each stem... it mattered
Since most of the blooms are lasting 14 days after delivery so far!. And the flower's fresh & large leaves were an excellent bowl vase filler for table centerpieces as well. I am convinced that I couldn't have chosen a better resource for our flower order than Global Rose for our "special" event. I would & will recommend Global Rose to anyone for any large order of flowers..
Thank you for choosing us. We're thankful for your support and kind words. It's great to hear everything has exceeded your expectations. Your satisfaction is always our priority, and we appreciate your feedback!
Placed an order of 200 carnations for a party I was making centerpieces for. Delivered very fast and followed instructions and the carnations bloomed so beautifully! Will definitely order from global rose again!
Thank you for sharing, Eunice! Your satisfaction is our priority, and we're happy everything was expected. Looking forward to being part of your future celebrations!
The flowers arrived on time and allowed us to put the bouquets together early. This allowed the flowers plenty of time to hydrate and be brought back to life to be a beautiful accent to our parties, each a week apart.
Thank you so much, Sarah! We're glad the bouquets bloom beautifully for your celebrations. It's our joy to bring floral beauty to your special moments!
It's always challenging to order things online and find yourself nervous about the quality of the product you order; especially when doing a wedding. I can honestly say that these flowers did not disappoint and were absolutely beautiful. I ordered flowers from several online companies for a wedding--these, by far, were the most beautiful. The color of these roses was so vibrant, and the quality was outstanding! I would recommend ordering from them again...
Thank you so much for your review, Genam! We're glad our roses exceeded your expectations for the wedding. Ensuring vibrant colors and outstanding quality is our priority, and we're happy you found them to be the most beautiful.
We look forward to serving you again for future floral needs!
I would give 0 stars if possible. I ordered the 3500 hot pink rose petals, and I never received them. I had paid extra to have them delivered on Saturday to my hotel, and every single person at the hotel front desk said no one ever came in for a delivery. They're closed on Sundays, so I couldn't contact them, then on Monday we were checking out and leaving town, hence why I paid for the extra shipping cost. They're closed said they won't refund me, and then gave me a 15% coupon code for my next order, like I would ever order through them again when I never even received my first order. Terrible business, and no accountability. I gave them the hotel's information to reach out themselves and they didn't even look into the situation. I'm would avoid ordering from them, especially to a hotel or business because they were just awful for the entire experience. And for the optional picture to include, can't really do that…
Dear Annemarie,
We sincerely regret that your experience did not meet your expectations. Our records show that FedEx attempted delivery on the requested date, but no one was available to receive the package. Since hotels require signature confirmation for deliveries, this may have contributed to the issue.
We understand your frustration and acknowledge that this situation was inconvenient for you. However, as per our claims policy, which is included in every order confirmation, we require notification within 24 hours of the delivery attempt to resolve any issues. Unfortunately, we were informed 10 days later, limiting our ability to take further action.
As a gesture of goodwill, we issued a refund for the extra Saturday delivery fee. While we regret that this order did not go as planned, we stand by our policies, which are in place to ensure fairness for all customers.
We appreciate your feedback and will continue working to improve our services.
Best regards,
Global Rose Support Team
Product was exactly what I thought it was going to be. The flowers were beautiful for our high school's National Honor Society induction.
Thank you for sharing your experience! We're glad the flowers were perfect, and congratulations! We appreciate your trust and look forward to helping with your next floral needs.
When customer orders big bouquet, its better to unite all flowers in one bouquet instead of sending 3 small separate bouquets
Dear Yulia. Our blooms are sold in bunches of 25 stems. We do not offer a one big bouquet and all the details can be seen on our site when purchasing.
If you ever have questions or need anything, please let us know!
I ordered 50 Roses on Tuesday evening, and they were able to be delivered that Friday. They look absolutely beautiful.
We love that your 50 roses arrived as expected. We work hard to exceed your expectations and appreciate your kind review!
This was an absolutely beautiful surprise from my uncle as a graduation gift. The rose are absolutely gorgeous.
Thank you for your 5-star review! We're glad your uncle's surprise made your graduation extra special. The roses were sent with love, and we're happy they brought you joy. Congratulations on your achievement!
Answer: Global rose had the best prices I could find for bulk online flowers.
We're glad our blooms help make your events shine. Thank you for your trust and for choosing GR.