Overview
GlobalRose has a rating of 4.4 stars from 2,931 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
This was an absolutely beautiful surprise from my uncle as a graduation gift. The rose are absolutely gorgeous.
Simple process for ordering, and delivery was made on the date as promised! We look forward to ordering from Global Rose again in the future.
We're happy our ordering process was simple, and we appreciate your kind words.
Thank you for choosing Global Rose!
Flowers were great and arrived as ordered - quick and good pricing! You even corrected my mistake quickly (I forgot to include the gift message). Great communication!
Thank you for your kind feedback! We're happy to assist, and it's great to know everything met your expectations. We look forward to providing you with more beautiful blooms!
I'm so glad that I ordered from global rose. The flowers arrived in time and were packed so well. Everything fresh and lovely!
Thank you for sharing! Your satisfaction and happiness are our reward and we appreciate your feedback.
I purchased something and used the Amazon pay option. After that I have receive a ton of emails from you saying something I already received was ready to be purchased. I have tried to unsubscribe and that didn't work. Please stop, I got what I NEED and it will probably last me 2 years. SO STOP THE EMAILS!
Dear Scarlett, we're so sorry for the inconvenience. We value your time and will remove you from our list within 2 business days. You can also click "Unsubscribe" at the bottom of any email. Thank you for your feedback. We appreciate you!
I bought a bunch of hydrangeas from you several years ago for my son's wedding. The blooms were enormous and beautiful and they lasted almost 2 weeks. I bought these for my own wedding and I'm so disappointed. The blooms were small, they were not very "blue", 3 were wilted when I opened the box, 3 more wilted before the wedding day and half of them were wilted by the end of the wedding. I was so excited to get these and so disappointed with what I received. Not sure if you have a different source or what. Not sure if I will order them again.
Dear Debra,
Thank you for sharing your feedback, and congratulations on your wedding.
We're very sorry to hear that your recent order did not meet expectations—especially given your previous positive experience with us. We understand how important it is for everything to be perfect on such a special day.
Please note that in cases like this, it's essential to contact us as soon as the issue is noticed at claims@globalrose. Com so we can initiate an investigation and assist promptly. This allows our team to evaluate the condition of the flowers upon arrival and take the appropriate action while the product is still fresh.
We truly appreciate your past support and hope we can have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram!@globalrose
I have purchased your hydrangeas before and have always loved them. Can't wait to get these!
The flowers arrived on time and allowed us to put the bouquets together early. This allowed the flowers plenty of time to hydrate and be brought back to life to be a beautiful accent to our parties, each a week apart.
Thank you so much, Sarah! We're glad the bouquets bloom beautifully for your celebrations. It's our joy to bring floral beauty to your special moments!
Pink roses looked old with brown petals, in addition was mixed sizes. I am not sure if roses will last until my event.
Dear Sigita,
Thank you for your feedback and for giving us the opportunity to be part of your event. We're very sorry to hear that the pink roses did not arrive in the expected condition. That's certainly not the standard we strive for.
Roses are shipped in bud form and may look tired upon arrival due to the travel, but they usually perk up after proper hydration and care within 24–48 hours. That said, if any stems arrived in poor condition or are not reviving as expected, we would be happy to assist. Please feel free to reach out to us with photos at claims@globalrose.com so we can make it right.
We truly appreciate your business and hope your event is a success.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com (https://www.globalrose.com)
I like the convenience of online shopping, but given my experience I will probably buy flowers where I can see what I'm getting before I pay for them in the future.
Thank you for sharing your feedback. We're sorry the online experience didn't feel right for you. We offer plenty of photos and detailed descriptions for every product to make shopping easier.
If you ever need assistance, our live chat team is ready to help, or you can email us at support@globalrose.com
I had a good experience with the ordering process. I'm looking forward to having a good experience with the delivery process and quality pf the flowers.
The roses were beautiful once they opened up. However, the order was supposed to include a vase but it did not.
Dear Kimberly,
Thank you for your feedback, and we are very sorry that you expected a vase. However, after checking, we found that you didn't select the option of a vase. You can verify this information by going to your order confirmation email, and below the product, you will see "vase: none." That means that you did not select a vase.
We hope this clarifies.
My flowers arrived bruised and had no vase. Additionally, there was no note as requested by the purchaser.
Dear Maddie,
Thank you for bringing this to our attention. We are so sorry that our team missed the note for your flowers which would've made your experience with us so much better 😔 Please accept our apologies. Rest assured, that the flowers themselves were diligently prepared and sent with love. We hope their beauty brought lots of joy and helped convey the message you intended. Thank you for your kind understanding and we hope to serve better next time.
Regarding the vase, after reviewing your order, we can see that a vase was not ordered.
Overall, our flowers were very pretty. They did arrive very warm and thirsty. We had 16 rotten flowers that we couldn't use. I would say able 30% of the mums were very small, they looked like a differnt type of mum possible.
Dear Kim,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order, so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
Overall I liked the flowers and the ease of ordering quickly online. However I was disappointed that some of the flowers were smooshed and so K couldn't use them. A few others were broken. The ones that survived were nice but I wish the company padded the flowers or were able to keep them cool or something for transport.
Dear Christina,
Thank you for your feedback and for giving us the opportunity to be part of your special moment. We're truly sorry to hear that some of the flowers arrived damaged — that's certainly not the experience we aim to deliver.
We appreciate your kind words about the quality of the surviving blooms and the ease of ordering. Your suggestion regarding improved packaging and cooling during transit is valuable, and we've shared it with our team to help enhance future deliveries.
If you haven't already, please feel free to reach out to us at claims@globalrose. Com with photos of the damaged flowers so we can make this right for you.
Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose
Im glad I got them early as they recommended. They opened up right on time! There were some crinkles on the some of the pedals, but overall a great experience! Will order again when I need to!
Thank you for the 5‑star review! We're glad they opened perfectly on time. We apologize for the crinkles on a few petals and appreciate your understanding. If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose. Com
We look forward to helping with your next order!
When I placed my order I later received a message that the delivery would be a day late. I explained that the flowers were for a funeral and I must receive them a day ahead of time. The company acknowledged my concern and requested. The flowers were fed X and I received them at 8:30 am the next morning.
Dear Mary, thank you for your trust in Global Rose. We're glad we could help and your flowers arrived as expected. Know your feedback is truly appreciated, and we're here for you whenever you need more floral beauty.
I ordered hydrangeas for my wedding center pieces. I ordered way ahead of time and didn't have to worry about this purchase. Order arrived on time and well packaged, with clear instructions on how to care for the flowers. Flowers looked beautiful day of!
Thank you for your review! We're happy our hydrangeas were perfect for your wedding centerpieces and your order arrived as expected.
Congratulations on your special day, and we look forward to serving you again!
I ordered a box of 3500 petals for an ash scattering service aboard a boat. There were plenty of petals for the 32 people onboard. It allowed everyone to participate in throwing the petals after the ashes. I would recommend the box of petals to anyone doing the same type of service.
Thank you for sharing your experience. We're honored our petals helped create such a meaningful service. We truly appreciate your recommendation and look forward to serving you again!
My order was a day late BUT it was in Memphis when a pretty bad storm came thru there so I was expecting a delay and oh my…when they did arrive they were absolutely gorgeous! I WILL be ordering again!
We're glad your order was delivered on time and we love that you enjoyed the peachy pink roses. Your satisfaction is our goal and we can't wait to serve you again!
My experience with global rose was the best, i thought this was a scam or something that didn't actually sell flowers, but they didn't disappoint me i love their flowers!
Thank you for choosing us for your kind words! We're glad the flowers exceeded your expectations and hope to provide you with more floral beauty in the future.
I order flowers every year to decorate my church for Pascha (Easter). This is my third year ordering from GlobalRose. The flowers arrive when promised and are always beautiful!
Thank you for your trust and support in Global Rose! We're honored to be part of your church's decorations again, and it's great that they arrived as expected. We look forward to blooming your celebrations again soon!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review! We're glad your uncle's surprise made your graduation extra special. The roses were sent with love, and we're happy they brought you joy. Congratulations on your achievement!