From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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When I used you in the past, the recipients were so delighted in the arrangements, they are very fresh, beautiful and colorful.
When I used them for Oct. 31, they did not send the flowers that I checked off online, it was mostly white in color sent when the arrangment was mostly in raspberry. I was disappointed in the color, but the arrangement was nice.
Don't like the "hidden" fees that show up at the end for delivery / handling. Put them up front would be better!
Good so far.
So far it is excellent. I reserve further comment till product is delivered.
Had a great experience! Will use next time.
Delivered a day late
Always had great delivery service flowers have been beautiful
A little pricy. We will see if it was worth it upon delivery!
Shopping was easy. If you get my aunt's flowers to her funeral on time and they look as beautiful as she always did, I will be a very happy customer.
The flowers were indeed beautiful. I had forgotten there would be a wake, and asked for the flowers to be delivered for the funeral - a Saturday 10 am service. They were so thoughtful, they delivered them in time for the wake! I will always order flowers through this company from now on!
Thank you.enjoyed it.i got to see the flowers that I ordered
And they were just beautiful...thank you so very much!
I did not like the fifteen dollar shipping and handling surprise so late in the order process.
My only place for flower sending!
Feel good with my experience on your site at this time.
Heart arrived on time and was beautiful. You ordered red standing arrangement from someone else who thought she couldn't do it. Wanted to do a standing basket. 'After I fell apart and was crying he found a place to get the red standing arrangement I wanted. He got it from the same place the first arrangement came from.
Came the next day but it was on time for the service.
Af
Thank you for disclosing all fees and prices when your competitor (FTD) did not.
These flowers were ordered for my niece and she received them as expected and she said that they were beautiful. Thank you for the prompt service.
Seemed simple but not sure if I will order again until I see what my order looked like.
Viewed the plant I ordered at the visitation for our nephew. I was very pleased with the peace lily!
Very easy website and ordering.
Great experience - just disappointed that the 20% off Google discount didn't include the box of chocolates added on to the order and that the shipping was so expensive.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members