From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you very much for your service the flowers are going to my girlfriend who has cancer and i was just hopeing it was going to mak her day better i will be useing you again in a month:)
Brian wright
**********
*******@olatheschools.org
Great service- love the coupons,hate the service fees!
Many choices and easy shopping experience.
The price for shipping and handeling was a disapointment. The price for the flowers stated it included that at $** for flowers. Time has me at a disadvatage so I did it one time only.
All my family are in the USA and I am in South Africa...this site is a godsend. Everyone always says the flowers are wonderful!
Easy process. Good selection.
This is my first time using this flower delivery service
I will see how it goes
My niece said that her balloon bouquet was "gigantic" and she loved it. It made her 14th birthday exceptionally memorable. Thank you for the great job.
My friend was delighted and said the bouquet was beautiful!
I called customer service and immediately I was helped. Would recommend to my friends.
I ordered sympathy flowers and thought is would be sent with the angel "block" but a different block was sent. Family liked it ok
I hope the flowers are as nice as using this service was :)
This is the 5th time ordering from your site. Can I get a preferred customer discount on to of the usual specials. Like a buy 5 get 1 free.
HORRIFIC
I was a 1st time customer ordering flowers for my Daughter to be deliver the day before her wedding. I received 2 voicemails. Beyond vague and very hard to hear and understand, sounded like kids saying can you call this number back regarding delivery options. NOTHING ABOUT FLOWERS. I have kohl's & Amazon deliveries also. Neither message said the hours of operation or the Companies name. I work until 10 PM. Until tonight I had NO idea she did not receive this, until I open the email below.
Not only did she not get her flowers or card a credit was just added to my account (supposedly) not posted yet. The woman on the phone was very nice. I was crying. This was a sentimental gesture before her big day... so for my inconvenience I get a $15 dollar credit toward another arrangement. Which has to pay for next day delivery (4days late). I am beyond upset & applaud at the service received.
I have responded to another feedback request and as I stated there I am very unhappy with my experience using
fromyouflowers.com and do not anticipate using them again and will also be sharing my experience with friends and family and suggest they do not use their service either. The company did reimburse the fee charged for expedited service but did not give any type of refund on the handleing charges dispite the poor service and delayed delivery causing the arrangement not even making it to the funeral service. EXTREMELY DISSATISFIED!
Locating what I wanted, (my Aunt likes the color purple) and that could be delivered to a hospital was very easy on this site. I saw other options for when she goes home so I won't have to go to another site and hunt for something nice. She sounded happy and I know she was happy to show it off to her visitors!
Very conv and quick
Very easy to navigate and SO reasonable!
Many great options, thanks for the awesome service!
Loved the free snipping service!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members