From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Delivery prices are high. Had to reduce the floral arrangement. Too bad.
After the flowers were delivered a picture was sent to me from the recipient and the area gent was not near as nice as the advertised picture. It looked thrown together and the flowers were less than fresh looking. But since it's the thought that counts our sick friend was very happy to have them.
Service handle fee i think is high
Great as usual!
Great!
The order was exactly as expected. My daughter was thrilled. Thank you for making it easy!
Flower prices are misleading... +$** for "handling". Recommend including this on the shopping pages.
Delivery was on-time. Flowers looked incredible!
Sam
The service from you flowers was great and the flowers were very beautiful and fresh. The only complaint i have is that had i known the delivery would of taken so long i would have paid the extra to have it delivered within the 4 hours. I placed the order very early in the morning and the flowers were delivered at the end of the business day, after 4pm. I know they say delivery is guaranteed before 5pm but really should have not taken all day to deliver when the order was placed early in the morning.
Let me be able to put full funeral name in space
Quick, great price and easy!
Expensive. The flowers that were delivered were not the flowers I chose.
As promised though i thought the delivery charge was steep.
LOVE THE SAME DAY WITHIN 4 HOUR SERVICE. IT HELPS FORGETFUL PEOPLE LIKE MYSELF :)
The only thing that was wrong what I purchased was red,yellow, orange,white and pink. What I received was red pink and white
I really like your site, it's easy to use and orders have been very nice when delivered.
I found a typo in my card message. I couldn't edit it without removing what I had already done. I need delivery before 11:00 am if possible, but there was no way to put that note on the order either. Though I was compensated, I was told that attempts were made to call me and messages were left, however, I did not have a voice mail or missed call. I confirmed my phone number with each of the calls I made. The delivery hit at 3:00pm on Friday. Way passed noon... This concerns me with the shops you are using. I would recommend reaching out to these shops... Brookshire's Grocery, floral department. They deliver the most beautiful roses. I have also used Brosangs and received rave reviews from my husband on their deliveries.
So far, so good. I hope the flowers are delivered before noon. I payed for expedited service.
The prices are a little high, especially the delivery fee.
Very easy to order and great selection with reasonable prices. Looking forward to seeing the flowers.
Good ones the web page was up good and was able to get in
I was generally pleased and satistified with my overall shopping experience. There was one problem, however. I had ordered a banner that did not arrive with my delivered order.
I called customer service and the issue was given thoughtful consideration and action.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members