From You FlowersReviews 147,038

While the bouquet that was purchased and intended for a birthday was beautiful, unfortunately it was never delivered. With no reason why, two days past the designated delivery date there was no bouquet, no communication why, and no solution offered until I asked for a refund. The refund was agreed, let's see if it is processed in a timely manner.

Roses arrived with brown and black tips. Petals falling off the stems. Absolutely horrible. Never seen roses this bad. Can't believe they would even ship them looking like this

I cannot believe that they would send something like this. When I contacted them, they wanted to give me $10.00 for the error. NEVER BUY ANYTHING FROM THEM AS THEY DO NOT HONOR WHAT THEY SELL. Maybe I should charge them for my divorce?

Terrible customer service! Ordered roses and lilies for my mother for Valentines Day. Florist sent out carnations, not 1 rose or lily! Notified customer service this is totally unacceptable and they offered 30% off. If I wanted to send my mother carnations I would of saved over 60% off my order in the first place. Do not order from this company! They do not stand behind their services and apparently hire florist that take advantage of people.

Horrible customer service do not use this company. Flowers did not shop when they were supposed and when they were contacted to find out where they were, they just said contact the shipping company.

I submitted my order monday night, they gave me an option to when I would like for it to be delivered so I set it to Thursday the 10th, 2022. Was looking at other flower sites before I settle for this because I was looking at the reviews and it seemed pretty positive. Today my flowers were supposed to be delivered out so I told my sister in law to look out, she finally massaged me back stating she didnt get anything. I got an email notification saying it was delivered. I reached out to you flower and the supervisor looked further into it stating it was never delivered. So my understanding is why send ne an email saying it was delivered when it wasnt. To patch it up they wanted to deliver it on a later date 02/16/2022 and make it look fuller than the orginal. At this rate they can go ahead do what they were suppose to do and deliver the flowers and last I just want my full money back. First time ordering from here and last.

Do NOT BUY FROM THEIR SERVICE!
Waste of time and money!

This is a horrible service or just a joke. I ordered flowers for delivery that did not get delivered on promised day. Then was promised they would be delivered the next day. Of course no delivery was made. Beyond angry at this point now it's going on 3 days of when it should have arrived!

Bouquet was noting like what I ordered.

First photo is what I ordered, second is what was delivered.

I ordered flowers for a birthday. I asked my sister in law to send a photo. The flowers are not near the representation in the website photo. I also paid $15 for a medium box of chocolates. They sent three candy bars. There were multiple attached fees too.
I wish I could attach a photo of what was advertised vs. what was sent.
I contacted customer service online. They offered a ten dollar gift certificate for more flowers. They declined a refund or to send a better flower arrangement. Do not use this company. It is a big scam.
Update:
I just received an email that the company will send more flowers. So, I am hoping to be able to change this to a good review.

Ordered flowers for one of our occasion, not delivered on time. The flowers are dry, no varieties. Very disappointed with their service.

I ordered flowers 2 days before my friend's birthday. I called her to see if she received them and she said no. I gave it another day and then contacted the company. They canceled my order and didn't bother to let me know. They said there was a dispute with the bank and so they canceled. My bank didn't know what they were talking about. I went with another company that 1. Didn't add extra fees at check-out and 2. Let me know that the order was on it's way.

I ordered funeral flowers for my nephews funeral and the most pathetic arrangement showed up. Nothing like what was pictured. See below for what I ordered verse what showed up. Complete rip off! - Edit - FromYouFlowers did extend a 50% credit upon receiving my complaint.

The flowers were sent to my mother for her birthday and she loved them. She loved the way they were arranged and the quality of the flowers. I am ordering more today for my mother-in-law!

I ordered birthday flowers, chocolates, and Teddy Bear for my sister in the early am hours. When flowers and items had not been ordered my wife called to check on status. We were told they were not delivered because of bad weather. I sister was on the other line on facetime with me and there was no bad weather. They made me an offer to delivery on Monday ( two days after birthday) for 50% off. This service will never be used again because of the dishonesty.

Fraud order gatherer. They're not a real florist.
They take 50% of the money and send the rest to the florist.
Do not order with them. Use a local florist instead. They are not real. They have no physical flower shops. They're scamming you.

I have ordered twice from "From You Flowers", both recipients said they were beautiful and one said they were gorgeous. They both sent me a picture. The arrangements were beautiful and beautifully arranged. Also one of my orders was ordered late and my daughter received them on time for her birthday. I would also like to give a shout out to the partnering florist who made the arrangements and got them delivered very fast. Awesome job! A very satisfied customer who will continue to order my florist needs through them.

This is the second time I have had the wrong flower arrangement, including vase; after confirming with "From You Flowers" & the florist from the state ordered from, that the flowers in the arrangement & the exact vase in the florist's photo were available, & would be available on the delivery date (each one was Next Day Delivery); and, paying for the arrangement shown, and not getting that arrangement, as promised, did not receive a refund for the very much smaller arrangement; very disappointing!

A widow ordered her husband' flowers from, from you flowers. Our funeral home called the supervisors multiple time to make sure the delivery would come before noon on the day of visitation. Multiple supervisors assured me they would be delivered. On the day of the visitation called the supervisors to make sure delivery was scheduled and they said they would call the local florist to make sure they were delivered and would call me back. Flowers were not delivered by noon and were still not there at 2 pm. Called back only to be placed on multiple holds until Michael came on and we were told he could not issue a credit to the widow by speaking to us and that he would follow up with the widow. Luckily we found a local flower shop that was able to put together a spray for the casket.
Company peppers you with emails without a phone to try to straighten problems out and adds extra charges for delivery. If you are planning a funeral I would not order from them in the Metro Detroit Area.

Ordered flowers for someone's birthday

Arrived 3 days late
Size of bouquet too small
Not the bouquet I purchased online... completely different
Not keeping their promises of sending an upgrade