FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 8th among Flower Delivery sites.
Pathetic! I did not see these reviews before I ordered. When there was a delay in delivering I saw this and had to order again from another site when the choc bouquet was not delivered till night. Pls never never ever ever order from these shameless people
These people should be banned as they do not have their own centres or services. They just accept the orders and forwards orders to their vendors i. E. road side florist. I paid 649 bucks only for 12 roses and also it was stale. No value for money. I contacted them to track my orders that where my order is, one of the agent picked up the call and said "Valentine hai hum time commit nahi kar sakte kab hoga. Aaj nahi v ho sakta hai". What is this., I am planning to register a complaint against these idiotic persons.
This is the worst service provider. Bumped into it today but is total waste. Same day delivery was committed online and payments taken. Now no one pics up call at customer service center. Please do not use their service. Their reviews are worst online as well which I checked after placing my order. If anyone of the team is reading this please update on Order Id *******
They have taken money by giving wrong commitment. Earlier they said the order will be delivered today but now i received mail tht order will be processed after 16th feb. Made a big mistake by ordering from this site. Also customer service is worst. No body pick up the phone...
Jumped into this on VDay... Biggest mistake ever!
It's like they've taken my money and ran away; literally... Customer service is non-existent, very very unprofessional; day light robbery!
I ordered through these idiotic people but they are totally irresponsible even they don't pick the call or reply by email. They delivered my order but I think road wala florist is much better than these people. I wanted to just change my message that is why I was calling them up. That is not an issue. Eventually, what they ordered to my GF I got shocked to see the flower bouquet. Flowers were scattered and broken from the top. I suggest people to not order through these idiots.
I have ordered my Valentine gifts for my fiance at midnight... n the stupid folks didn't delivered my order at all. People please don't believe them... they are fraud..
Their service is pathetic and what you order is not what gets delivered. Customer service is pathetic and they just cheat people. Please folks do not get cheated by this fraud company. Flower aura doesn't have any aura. Please don't get cheated.
I ordered a chocolate bouquet and the product didn't delivered to me and Floweraura send me email saying the product has been delivered and I did my online payment for the same. Now I want my money refund back to me and they are co-operating at all. I want file a consumer case as going ahead they don't harass other customer and none of them purchase from this website.
Total disappointed by this site, nothing delivers on time & always partial delivery of orders, i have ordered roses along with cake, the stupid delivery boy delivered only cake even after asking that if there is something else, & after half an hour asking for the same, he said he forgot.
I ordered flowers for my husband on our anniversary and they delivered it after 10... No one pick up the phone... No one replies... Don't spoil your day by delivering from here...
Most pathetic company ever. They don't meet their commitments, have bad delivery, and it seems that their customer care people are employed to torcher the customers. They won't even pick your calls and inform you about the status. Spoiled my day. Beware of this company, never order. They dont ever refund or return the money even they are guilty. You can check the reviews on their official Facebook page (90% reviews are negative): https://www.facebook.com/floweraura/posts_to_page/
Dear Friends, my wife has ordered a cake on eve our anniversary at 12:30 in the afternoon. They promised they will deliver in 5 hours, i. E by 5:30 pm, I called them at 6:00 pm asking about status, they set it is out for delivery. Called them at 8:00 they said its still on way will reach in 10 minutes, then called them at 8:45 they said they will find and tell me. They said they will call me, After that they did not call. I tried calling them multiple times, they did not respond to my number, Then i used a different number and tried booking new order, they responded, when I asked they they said, they will deliver it tomorrow and asked me to send an requesting email stating that i am leaving the office and so i cant collect it, as they were not able to get in touch with delivery boy. I said today being my 1oth anniversary, I wish to celebrate with my parents and family and you say the cake gets delivered tomorrow. I called the customer care again at 9:30 pm... now he is telling that the delivery boy has misplaced the order, it is mistake of delivery boy. They are telling they will deliver tomorow with a complimentary rose flower... lol how stupid these fellows are. Why do they run such an service. I request people to avoid such service fellows. Now they might say am bluffing also so am disclosing my order id also. My order id is*******.
I have ordered five star cake but cake was in worst condition n the upper layer of cake was made of plastic not even able to eat. This shop shud b closed as they are fooling ppl by delivering worst n toxic cake, atlast we threw that cake into dustbin. No one shud order cake from here as their service n cake quality is poor
The most unprofessional set of business folks with no ethics either in terms of quality or service. Happy Birthday mother card gets converted to happy birthday son and the pics they show on the site are as fake as they are. Horrible!
FlowerAura, is the worst and pathetic service I have ever come across in my life. The staff is very rude and they never deliver ontime. The product they deliver is stale and bad. Never Never order from these Fing idiots
I ordered a new year bouquet for my parents. Firstly they deliver it in the afternoon where I specifically mentioned to be delivered in the morning before 7. Also the bouquet had no message details from to sender details. Worst experience. Either don't mention things on site, if u do mention then deliver for customer satisfaction.
Its Worst. Please dont order any thing from this site. They give worst service.
I have ordered 50 flower Bouquet Of rainbow Roses(RS 1439/-), 2 kg fruit Basket RS799/-, half kg kajukatali RS. 679/- TOTAL BILL WITH DELIVERY CHARGES 250/- IT IS RS. 3167/-, to my father in law's 70th birthday
But the bouquet was just small 50 roses bunch no decoration nothing i thought it was a huge one but its a smaller than the 350Rs ordinary bouqet. 2 KG fruits are well packed but quality are very small dry nasty fruits, kajukatali are from roadside mithaiwala.
Don't place any order from this site.
No class
WE R PAYING U MONEY ATLEST SOMETHING BETTER EXPECT FROM U, BUT U R STANDARD OF PRODUCTS ARE LIKE ZOPADPATTI.
HOPE THIS REVIEW IMPROVE U R QUALITY OF PRODUCT.
I placed an order for 2000 INR with 15% coupon, when was chatting with the help desk they told me to email. When I emailed the lady Meenakshi says no such coupon exists! Unbelievable scam artist when I send her the email that I have from them with coupon code, she tells she cannot apply it instead will give free chocolates to me. This is highly unethical they lost my trust and now business - I just told her to cancel my order and she says there is 5% cancellation charge. I am taking them up with Paypal and dispute the full payment. Stay away crooks
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
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