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FlowerAuraReviews 1,125

2.7
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FlowerAura Reviews Summary

FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 8th among Flower Delivery sites.

service
245
value
239
shipping
215
returns
159
quality
205
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13 reviews
India
1 review
1 helpful vote
Follow niyaz a.
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If you order any product for this website please talk with customer care and tell Special Instructions to give proper time and same product. First time i order this website very Very bed experience.

Date of experience: April 2, 2017
India
1 review
0 helpful votes
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Don't dare to order anything from this website. They didn't deliver my order but they sent mail & msg by saying it's successfully delivered.

Without checking review i made mistake. $#*!ing customer support guys dont respond the call once they know your raising the complain.

They not even ready to refund. Fake website dont order anything from this website.

Date of experience: March 8, 2017
India
1 review
0 helpful votes
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Fraudsters. Beware
February 26, 2017

This website is a complete waste of time, money n effort. It never delivers the cake which is displayed on the website or the one which is ordered. Instead it sends some cake as per local availability and later defends that its in their T&C. What is the point of displaying multiple options when u send some stupid stuff, as per ur convenience, yet charge around 1500rs for a 1Kg cake. Pl dont even surf this website, as the team is a complete fraud. You'll regret ordering from here.

Date of experience: February 26, 2017
India
1 review
4 helpful votes
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Worst site to order anything... I did not take the reviews seriously and went ahead in placing an order and was mugged. They are cheaters did not deliver what I ordered and now there is no resolution.

Date of experience: February 21, 2017
India
1 review
0 helpful votes
Follow Sneha v.
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THE WORST POSSIBLE FLOWER SHOP. I wish there were lesser number of stars.THE WORST POSSIBLE FLOWER SHOP. I wish there were lesser number of stars.THE WORST POSSIBLE FLOWER SHOP. I wish there were lesser number of stars.THE WORST POSSIBLE FLOWER SHOP. I wish there were lesser number of stars.

Date of experience: February 16, 2017
India
1 review
0 helpful votes
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I had ordered flowers paid money... got the order confirmation... order was not delivered... customer service is fake...

Date of experience: February 16, 2017
Germany
1 review
0 helpful votes
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Super Cheaters
February 16, 2017

Ordered on 14th and yet no delivery response or anything. And no place to hint people at least by writing a review in their website. Worst service ever.

Date of experience: February 15, 2017
India
1 review
1 helpful vote
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Frauds
February 15, 2017

They cheat people. No response from customer care. Never never order from this site. And everybody help to shut down or ban this site... they r looting money from people... cheaters of all time... pls everybody never never never order from this site

Date of experience: February 15, 2017
India
1 review
1 helpful vote
Follow Sagar C.
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Ordered flowers on 14th Feb, money deducted and no trace of flowers with call center not answering, next step I will drag them to consumer forum as have details of mail and confirmation ID. See you guys in court

Date of experience: February 15, 2017
India
1 review
1 helpful vote
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Pathetic
February 15, 2017

I had ordered from these guys last years valentine & had really liked the service. This year I am highly disappointed. I had ordered a bouquet which was supposed to be a surprise. Whole day went by and no sign of the bouquet. When I tried contacting customer service number it doesnt function. When i tried contacting through chat I was told have patience bouquet will be delivered. Yes Flower Aura I am still being patient its 24 hrs now the bouquet has still not reached the destination.
I was not even contacted by the service provider whether it should be sent or not. When I contacted the customer service through chat they have the audacity to ask should we send the order today.
A big no for anyone planning to order from floweraura. Worst Experience!

Date of experience: February 14, 2017
India
1 review
1 helpful vote
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Cheaters!
February 15, 2017

Worst service don't buy or order anything from this fake site... I had worst experience from this site m already telling my friends not to order from this site...

Date of experience: February 14, 2017
India
1 review
1 helpful vote
Follow Sheena S.
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I just ordered some gift through your site and when it was delivered, it looks completely different from the one you showed in the website. You claimed that there will be 12 roses. But I have received only 10 roses. And the outer wrapping and the color of paper is entirely different from the one i have ordered. So I would never recommend Flower aura again. The service is ok but don't order anything by seeing their picture in the website.

Date of experience: February 14, 2017
Singapore
1 review
2 helpful votes
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Late delivery
February 14, 2017

Spoiled Valentine's Day by not delivering on time. They should not take more orders than they can deliver. It was very frustrating to go through the day just waiting, no apologies from their side either. Thoroughly unprofessional

Date of experience: February 14, 2017
India
1 review
2 helpful votes
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Fake company...
February 14, 2017

Worst in every condition. Order not delivered. Order status not told. Frequent call drop, calls not answered. Ruined the day. Considering for consumer forum.

Date of experience: February 14, 2017
1 review
1 helpful vote
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Cheaters...!
February 14, 2017

Big cheat... beware of him... making money by cheating people. Not delivering after taking order online. He boasts of starting FA as his girlfriend was not delivered bouquet by a florist. But now he is also doing the same. Shame on him!

Date of experience: February 14, 2017
India
1 review
0 helpful votes
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Poor service, very poor quality, they will not deliver on time, they will not respond to the call worst service ever, I would never recommend to any one

Date of experience: February 14, 2017
India
1 review
1 helpful vote
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Horrible services
February 14, 2017

Hi ordered a bouquet and chocolates for my fiancé and they runied my first valentines. They said they delivered the order but he didn't received it only Will definitely file a case against them! These people suck big time! Horrible is the word for them!

Date of experience: February 14, 2017
India
1 review
1 helpful vote
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$#*!ing $#*!s
February 14, 2017

This websites sucks like anything, I have order a cake and flowers a day before but they could not deliver the product in 24 hours... customer care sucks, you will never get hold of them... they have ruined my first Valentin's with my wife and I hate them the most... I am sure they will have problems with the refund as well...

Date of experience: February 14, 2017
India
1 review
1 helpful vote
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###$%$%@#@
February 14, 2017

I would not have given a star if there is a option. Total@h.
They never bother about their promise. And give a F*** when you try to reach them.

Date of experience: February 14, 2017
Belgium
1 review
5 helpful votes
Follow first i.
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Filing a case in consumer
February 14, 2017

Hi Guys,

I am filing a case in consumer court on this ppl.

Please help me what all u know about this company and i need ur order details.
What ever details u have pls send to this mail id *******@gmail.com

Regards,
Umesh D S

Date of experience: February 14, 2017

From the business

FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!


floweraura.com
Gurgaon, Haryana, India