FlowerAuraReviews 1,125

No timely delivery; absolutely waste of Money; And when requested for refund no proper response from customer care and not refunded.

Flower Aura offers online flowers, cakes, and gifts in India. Get Same day & midnight flower gifts, fresh cakes, plants & combos from the Flower Aura shop.

This is the first time I've ordered something like this. So I got a little scared about the quality of the product. But it's really impressive. And the service team is also very supportive especially the guy named Ruby Singh helped me with my order. Thank you flower aura. Keep rocking

Ordered Rakhi this year well in advance to be delivered in Switzerland. It was delivered 8 days after Rakhi, I had to chase them for updates. No responsibility taken by anyone. Refused a refund as the Rakhi was delivered doesn't matter if it was 8 days after the occassion. Absolutely terrible service and will never use them again. If you want items delivered on time plz stay away from these people.

I ordered a Rakhi on 17 Aug that is to be delivered in London by 21 Aug as per floweraura. But the Rakhi was delivered on 1 Sep. Their Customer executive promised that Rakhi will be delivered before 31 Aug. I called them many times about the problem but they did nothing. They wasted my time and energy. In future I will never order anything from Floweraura. Very bad service. As it was compulsory to give rating so I gave 1 star otherwise I would have given 0 star.

Not at all delivering at the committed dates. They commit falsely. Do not believe their commitments in time and quality

Rude with the customer and arrogant. The executive Himanshu Rawat given a warning to customer. Not delivered the order which was ordered on 28th, *******

They did not deliver the courier on time even though the shipment reach well in advance and no support was extended on call. All they could tell me was we will try to deliver it asap.

It was my first time ordering with floweraura and I am very disappointed with the service. What I ordered and what was delivered are not the same, it is so different and disappointing. Another frustrating part is that they didn't even care to type the greeting message in a neat format rather was simply hand written on a piece of paper. Even my name was not written correctly. It is really disgraceful on their service. It is really not worth the money spent and I am not going to shop anymore or recommend you to anyone. So disgraceful and dishonest

I made a purchase and on my side, it showed that it was successful, but upon confirming with Floweraura, they mentioned that they did not receive the payment. I needed the cake, so I made a second payment and they said that that went through. I still have not received a refund for my first payment. The bank gave proof that the transaction went through, and I haven't received any help from Floweraura on this.

Order no ******* post payment not someone calling saying will not delivered order and not giving confirmation on payment back

Also whose going to pay for my party loss

My order number is 720 7586

I ordered flowers and cake for my 84 year old mum from Australia.
These guys delivered the cake at midday and forgot the flowers.
Until 5:00 p.m. the flowers are not delivered and I made seven phone calls to my parents and to this company to track what really happened.
Early they told me that they forgot to deliver the flowers and it will be delivered in the next few hours this means after the birthday is over.
This is unprofessional shameful and very painful.

In may i order cake they diver diffrent cake...n nowon father's day fresh plant they keep it in transit for 2 days n dilvet after its nearly died...chor n fake site dont trust.rubbis cake...

Had ordered cakes and flowers for my nephews birthday. Time slot for delivery was 3:00 PM- 6:00 PM. When order didn't reach on time. I tried to contact them on phone. It doesn't ring at all. Children were waiting to cut cake so i decided to buy from local shop. Customer care refused to cancel order and told me to wait 1 hour. Very unreliable and very bad customer service. After a lot of chat in WhatsApp customer care said delivery was delayed due to rains. I send a picture showing no rains since last one hour. Also they asked porter to deliver the cake at 6:15 PM but we're lying that it was on way. All evidence is in below pictures of WhatsApp conversation

Not recommended to anyone plz guys.Waste of time and money.Had a wirst experience of showing status delivered wherein it was not delivered.Moreover no customer service attendant reverts back to ur query

Please avoid this dealer if you want to send flowers online in Bangalore. They will deliver the flowers a day after the event and dried flowers at that! The whole essence of sending flowers turns into a bad experience of anxiety and disappointment. They handle flowers like fodder for cattle.

Worst experience. They will take the money online first, not deliver on the given day and will deliver to someone else latter on. Their seniors do not even know whom it was delivered to and will try to convince you on phone that it was delivered to the right person. Beware of ordering from Floweraura. Never experienced such a thing ever. Ferns & Petals (FNP) is much much better than such online outlets. I have also written so many mails to complaint for the incident on 9th March but all in vain.

If you want to order from them…try connecting to their customer support and find yourself how legit this website and their service is. I should have done my due diligence and looked into the service before ordering from them. Please don't order from this and save yourself from unnecessary headache. I usually don't post but this is a pure scamming of people. They updated the order to delivered status(which is already delayed by a day from original scheduled delivery time) and some one from there delivery partner called after that saying the order will be delivered in 12 hours as there are lot of orders to deliver and the order is still not delivered after 3 days from supposed delivery date. No responses from customer support except for some emails. I was trying to reach them from 3 days. Just posted this to save others from their horrible service. I don't even care about the stupid order anymore.

I had ordered orchids for a special occasion. Not only was the delivery over 2 hours late, but the customer care was careless and unresponsive despite repeated requests. Had to postpone other bookings for celebration because this thing got delayed inordinately.

Wors customer support they have. Shradha and Nishkarsh They dont even bother to reply, Inspite of asking to place my new order. I waited over 30 minutes just to check midnight deliver, they never replied. Good bye!