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FlightNetworkReviews 2,238

3.4

From the business

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days
Philippines
1 review
0 helpful votes
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Fast and perfect
July 7, 2017

I hope i will book again on your network as fast as perfect like this and most of all afforadble for the budget... thanks

Date of experience: July 6, 2017
Massachusetts
1 review
0 helpful votes
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Very easy to find good price and to book a flight. The price listing is very clear to read. The booking is straight forward

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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Flight booked
July 7, 2017

The flight options were straight forward and no hidden costs appeared at payment. I don't fly for another month so I can give more feedback after the trip.

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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I received a full refund wi 24 hours of my purchase... Zulu called me back and supported me thru the easy process.

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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Mistake
July 7, 2017

Helpful changing my flight after I booked on line and made a mistake with no extra charge I was told

Date of experience: July 6, 2017
Jordan
1 review
0 helpful votes
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I would like to Book another flight for 6 passengers with grate discount from you, so could you please send me with the latest offer for my new flight as soon as you receive this email

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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Excellent
July 7, 2017

You sure had the best price, and if the price go down, would like to be notified, and maybe my price can drop

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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Quick and smooth
July 6, 2017

Very efficient transaction with no hiccups what's so ever. We were impressed, Thank you FlightNetwork.

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
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Amazing job,
July 6, 2017

Got diffrent options with diffrent dates. Person i was talking was confindent and knew her work very well and helped me with each and every details... keep up the good work.

Date of experience: July 6, 2017
Washington
1 review
0 helpful votes
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Great Service
July 6, 2017

I had to correct a typo in a name for a reservation and the FlightNetwork telephone agent was fantastic about working through all of the challenges with the computer reservations system to correct the spelling of the name. Thank You Rachael! And thanks to your supervisor who helped too!
Charles Mayes

Date of experience: July 5, 2017
Canada
1 review
1 helpful vote
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Read and then book
July 6, 2017

PI booked with flight network last time in Dec 2016. The price was dropped and they gave me $198 price drop protection, which i used in my next flight. They are doing well, but check all the terms and condition before booking the flight.

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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Reading some of these negative reviews, I find that I am extremely surprised, as I encountered no such issues! I booked my flight less than six hours before take off, and everything went extremely smoothly. I hit a small hiccup when I only received an E-ticket for my return flight, but the customer service representative that I spoke to, Ace, explained everything to my satisfaction and sent me an additional receipt of purchase for my own peace of mind.

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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It's always easy.
July 6, 2017

We've been using Flightnetwork for quite a while now and we love it. Always notified if there's a schedule change or cancellation.
It's very easy to use and book online.

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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Perfect
July 6, 2017

As always, easy to navigate site. All info there yet still simple to get around. Been using Flight Network for many years now and will continue. Thanks.

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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VERY GOOD SERVICE
July 6, 2017

Shakir Shaan and Anthony were so helpful in finding alternative flights when I had made my own flight arrangements within the previous 24 hours. They both went out of their way to accommodate me and were very pleasant at all times. That is why I always come back to FLIGHT NETWORK... besides the costs (in CAD) are the same amounts as others which are in USD... hence huge savings!

Date of experience: July 5, 2017
Malaysia
1 review
0 helpful votes
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Airline info
July 6, 2017

This was my first time to use SkyScanner. It went smoothly, no complaints, yet if there were a place to register my airline account info, that would be helpful for when i check in for flights.

Date of experience: July 5, 2017
Georgia
1 review
0 helpful votes
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It's was amazing experience to make my booking by self thank you flight network.
This is first time and never be last,, ill recommended your website to all of my friends and family. Thanks a lot...

Date of experience: July 5, 2017
Philippines
1 review
0 helpful votes
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YOUR PRICE WAS BETTER -GOOD SERVICE, FAST DELIVERY OF TICKETS, NO COMPLAINTS FROM ME. THANKS. I REALLY DID RESEARCH BEFORE BUYING MY TICKET. I. M VERY IMPRESSED AND VERY SATISFIED. I; M GOING TO USE YOUR COMPANY ALL THE TIME NOW

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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I always use Flightnetwork.com to search the cheapest flights when I travel which is often (10-20 times a year). This time was fast and I found what I wanted, as usual/expected.

Date of experience: July 4, 2017
Canada
1 review
0 helpful votes
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Booked my flight with ease and best prices!
I have used flight network several times and have always had a positive experience.

Date of experience: July 4, 2017