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The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I hope i will book again on your network as fast as perfect like this and most of all afforadble for the budget... thanks
Very easy to find good price and to book a flight. The price listing is very clear to read. The booking is straight forward
The flight options were straight forward and no hidden costs appeared at payment. I don't fly for another month so I can give more feedback after the trip.
I received a full refund wi 24 hours of my purchase... Zulu called me back and supported me thru the easy process.
Helpful changing my flight after I booked on line and made a mistake with no extra charge I was told
I would like to Book another flight for 6 passengers with grate discount from you, so could you please send me with the latest offer for my new flight as soon as you receive this email
You sure had the best price, and if the price go down, would like to be notified, and maybe my price can drop
Very efficient transaction with no hiccups what's so ever. We were impressed, Thank you FlightNetwork.
Got diffrent options with diffrent dates. Person i was talking was confindent and knew her work very well and helped me with each and every details... keep up the good work.
I had to correct a typo in a name for a reservation and the FlightNetwork telephone agent was fantastic about working through all of the challenges with the computer reservations system to correct the spelling of the name. Thank You Rachael! And thanks to your supervisor who helped too!
Charles Mayes
PI booked with flight network last time in Dec 2016. The price was dropped and they gave me $198 price drop protection, which i used in my next flight. They are doing well, but check all the terms and condition before booking the flight.
Reading some of these negative reviews, I find that I am extremely surprised, as I encountered no such issues! I booked my flight less than six hours before take off, and everything went extremely smoothly. I hit a small hiccup when I only received an E-ticket for my return flight, but the customer service representative that I spoke to, Ace, explained everything to my satisfaction and sent me an additional receipt of purchase for my own peace of mind.
We've been using Flightnetwork for quite a while now and we love it. Always notified if there's a schedule change or cancellation.
It's very easy to use and book online.
As always, easy to navigate site. All info there yet still simple to get around. Been using Flight Network for many years now and will continue. Thanks.
Shakir Shaan and Anthony were so helpful in finding alternative flights when I had made my own flight arrangements within the previous 24 hours. They both went out of their way to accommodate me and were very pleasant at all times. That is why I always come back to FLIGHT NETWORK... besides the costs (in CAD) are the same amounts as others which are in USD... hence huge savings!
This was my first time to use SkyScanner. It went smoothly, no complaints, yet if there were a place to register my airline account info, that would be helpful for when i check in for flights.
It's was amazing experience to make my booking by self thank you flight network.
This is first time and never be last,, ill recommended your website to all of my friends and family. Thanks a lot...
YOUR PRICE WAS BETTER -GOOD SERVICE, FAST DELIVERY OF TICKETS, NO COMPLAINTS FROM ME. THANKS. I REALLY DID RESEARCH BEFORE BUYING MY TICKET. I. M VERY IMPRESSED AND VERY SATISFIED. I; M GOING TO USE YOUR COMPANY ALL THE TIME NOW
I always use Flightnetwork.com to search the cheapest flights when I travel which is often (10-20 times a year). This time was fast and I found what I wanted, as usual/expected.
Booked my flight with ease and best prices!
I have used flight network several times and have always had a positive experience.
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney