FlightNetworkReviews 2,238

Booked a flight to Victoria for the weekend and arrived at the airport expecting my flight back Monday afternoon only to find out it was booked A MONTH OUT. Air Canada asks me to call Flight Network and they say its my mistake (of course) and offer to change the flight at a cost more than booking a new flight with Westjet. I pay for an additional fare to get home and call to cancel my return flight once back in Calgary. Flight Network wants $52 to cancel and $75 to apply the credit next time I book within a year. I'd be fine with the $52 but the $75 is robbery. What a nightmare.

I cancelled a foight within 24 hours of booking. I paid an additional $52.50 to cancel my flight. I did not get a email confirmation that it was canceled until I called back 4 times and was put on hold everytime. I have still not been refunded the $1395. 00 owed to me. I have sent 5 emails to customer service and they havnt had the decency to respond once. Whats worse is I think they refunded someone elses card! I keep getting service from their subpar call center (based in the phillipines) who keep telling me customer care will call me within 24 hours which they never do! Be carefull with this company! BEWARE!

flightnetwork.com is a great site for getting excellent deals on flights and/or hotels. Their simple layout makes it easly to see all the deals without a gazillion annoying pop-up windows that other travel deal sites like to bombard you with. They also have a "Price Drop Protection" feature, which means if you find the price of your booked flight has dropped, they will credit you the difference (up to $100) on your next bookIng. This is not automatic, so it's up to you to check on your flight to claim your credit. I got an outstanding last-minute deal on a well-known downtown 4-star hotel in San Francisco, which was unmatched by any other hotel sites. Plus, it's not a mystery which hotel you booked (unlike Hot Wire, which seems like a bit of a crap-shoot). Their customer service is also very helpful and courteous. I've recommended this site to friends and will use it again myself for upcoming trips!