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FlightNetworkReviews 2,240

3.4

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days
Canada
1 review
0 helpful votes
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Good search for flights
September 22, 2017

I have not taken my flights yet booked through FlightNetwork (December 2017) but FlightNetwork produced the best flight choices for my itinerary (Vancouver to Abu Dhabi and return via layover in Shanghai). Other sites gave more expensive and lengthy flights to Abu Dhabi. I hope negative reviews re cancelled bookings and credit card problems are not prevelant. My booking was fast and got my e-tickets within an hour of booking.

Date of experience: September 21, 2017
New Mexico
1 review
0 helpful votes
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So far so good
September 22, 2017

I got to you via Kayak.com I've never booked with you before, it seemed to go smoothly. I'll visit your website directly and check it out. I travel for work, a lot. 225,000 to 250,000 miles a year on Delta alone, plus lots of other regional carriers. So you can tell I'm a Delta Diamond Medallion and prefer their flights for long-haul flying (most of my travel in international). Why haven't I heard of you before this?

Date of experience: September 21, 2017
North Carolina
1 review
0 helpful votes
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Best pop-up on Kayak
September 22, 2017

While checking kayak for return flights from Tel Aviv to Warsaw, FlightNetwork popped up with the best price at the most convenient times for me. I was shocked to discover that that best price included all fees and taxes. I bought it immediately and with equal immediacy my confirmation returned followed by an e-ticket receipt. Surprisingly painless. I've already recommended FlightNetwork to my family.

Date of experience: September 21, 2017
Canada
1 review
0 helpful votes
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It was a great experience. The gentleman, Calvin that I spoke with on the phone was very helpful in
Assisting me book my flights.
Very professional!

Date of experience: September 21, 2017
Canada
1 review
0 helpful votes
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Easy
September 22, 2017

It was easy and effortless to book from Flight Network. Price drop guarantee is a bonus. I highly recommend this venue for booking flights near and far.

Date of experience: September 20, 2017
California
1 review
0 helpful votes
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Great
September 22, 2017

No messing around just made it happen quick and simple excited to give this airline a try, nevr flown with this airline before

Date of experience: September 20, 2017
Canada
2 reviews
0 helpful votes
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One-Way Flight Ticket
September 21, 2017

Booking the flight was effortless, I have used flightnetwork in the past and have no complaints, really enjoy booking with this company, I have sent a request to customer care in hopes they will honour my request to use my husbands flight protection dollars plus my flight protection dollars against this ticket I booked for my husband.

Date of experience: September 20, 2017
Canada
3 reviews
0 helpful votes
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Easy to find flights and see what is best for my trips. Then I can make a quick decision. Knowing that your cost may be reduced is even better.

Date of experience: September 20, 2017
Missouri
1 review
1 helpful vote
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I work part-time an my son an his wife after 10 yrs of marriage are having a baby on Oct. 2nd. I've been stressing heavily for months believing I couldn't financially manage to make the trip to Las Vegas, to be apart of this blessed event. Fortunately, my daughter in law looked up your site an found this great travel deal to Vegas! My flight has been booked an we are so overjoyed an excited. What a blessing!

Thank you,
Ms. Linda Ray

Date of experience: September 20, 2017
Canada
1 review
0 helpful votes
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Flight booking to Nassau
September 20, 2017

I worked with a very nice agent last night and he got us the best deal for a direct flight return to Nassau. He was very professional and a pleasure to work with. I had spoken earlier to another rep and he was not very helpful at all so I tried again and this time I had a much better rep.

Date of experience: September 20, 2017
Louisiana
1 review
0 helpful votes
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Totally satisfied
September 20, 2017

The wife and I was very pleased with the service we got. Easy quick and now we have a way to get our baby home from ORU university when she is out of classes for a period of time. Well we got four years she's 690 miles away. That makes us happy to know we can book her an inexpensive flight when nessesary.

Date of experience: September 19, 2017
Canada
1 review
0 helpful votes
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Another awesome booking with flight network. So easy, fast and efficient. Knowing that if the price goes down I will get a refund is the best.

Date of experience: September 19, 2017
Ohio
1 review
0 helpful votes
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Flight booking
September 20, 2017

Great price! Better than the actual airline site! Quick email confirmation of the flights. All went well.

Date of experience: September 19, 2017
NL
1 review
1 helpful vote
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Scammers
September 1, 2017

Husband booked with flight network. Even though they advertise with refunding the difference when the flight price goes down the moment you actually see it happen and notify them they pretend it is not so. All sorts of lame excuses like: we don't see it on our site, even though you have the site open and send them a screenshot...

Or in short, they break their promise and tell you basically you are crazy.

Pretty sure this was our last time booking with those guys.

Date of experience: September 1, 2017
Australia
1 review
3 helpful votes
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Stay away!
August 28, 2017

I booked a flight for my mother to attend my wedding using Flight Network. She arrived at the airport and was told that her ticket had been cancelled by Flight Network with no explanation given. She then had to purchase a new ticket on the day for 3X the price and flight network have been appalling in their service and are refusing to either provide an answer or a refund. Stay away!

Date of experience: August 28, 2017
Minnesota
1 review
0 helpful votes
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Good experience
August 4, 2017

I had a very good flight. Everything went good. I paid very little for a plane ticket from St Louis to Las Vegas. My next trip will be with flightnetwork.

Date of experience: August 3, 2017
New Jersey
2 reviews
5 helpful votes
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FRAUD! Trust me and the maaaany other negative reviews. They showed me a good price, my credit card was charged, and then they said my flight was cancelled because my credit card company declined. I confirmed that my credit card was not declined and that the charges had gone through but they just kept repeating that my card was declined... even after I got my credit card company on the phone who confirmed again that it wasn't. So now I have no flight and charges on my credit card to fight.

Date of experience: August 2, 2017
Australia
1 review
4 helpful votes
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I am very disappointed in the customer service I have received. Close to 2 months ago, I made a booking for a trip, and upon receiving an email from flightnetwork saying that the transaction was voided, I cancelled the booking. On the policies page it states that the payment would have an authorised hold on it lasting from 5 to 10 days. It has now been 58 days and the money still not been made available. I have contacted my bank already and they said they would chase flightnetwork up but evidently nothing has been done. I feel as though this is a problem on the part of flightnetwork, and honestly would never book from them ever again.

Date of experience: July 18, 2017
Canada
5 reviews
17 helpful votes
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Try calling them on a weekend: 1 hours advertising loop on the phone, and no one picks up. Next day, someone picks up the phone, but is not able to change the name on the ticket. Aircanada and Westjet do it, and there is no reason for not doing it at all. But Flightnetwork is not even happy to get another 100 bucks for changing the name, they want you to drop the ticket and book a new one. Never again Flightnetwork!

Date of experience: July 10, 2017
Canada
1 review
0 helpful votes
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Of all the travel sites I typically visit, I always end up coming back to the Flight Network to book by travel plans. I have always found the site very intuitive and very straightforward in making flight arrangements. It would be nice if customers had the ability to select their seats. That's one are of improvement that I would recommend.

Date of experience: July 10, 2017