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FlightNetworkReviews 2,240

3.4

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days
Canada
1 review
0 helpful votes
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Awesome
November 24, 2017

Good, it was awesome experience. Had a nice knowledge on the ticket booking. Booked the flight with a reasonable rate.

Date of experience: November 23, 2017
California
1 review
0 helpful votes
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This website is extremely impressive. It gave a thorough search of all available tickets based on your specific selection. I also went to the individual airline website, but could not get the same price. E-ticket arrives within an hour after reservation. I am extremely happy with the performance of this Flight Network.

Date of experience: November 23, 2017
Robin R.
Canada
1 review
0 helpful votes
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One heck of a deal
November 24, 2017

I needed to book a round trip flight for my sister coming from Nova Scotia to Alberta for Christmas, and got a great deal with flightnetwork.com. I received my confirmation immediately, and had no issues with booking the flight. A+ experience!

Date of experience: November 23, 2017
India
1 review
0 helpful votes
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Getting info, tracking flights, subscribing / unsubscribing to mail is clear and easy. So much so that I dropped your competitors. And also the fact you are Canadian.

Date of experience: November 22, 2017
Texas
1 review
0 helpful votes
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Life saving
November 23, 2017

My flight from LAX got cancelled while I was at work, I had to book another flight from anywhere & I found the cheapest flights to Colorado from San Jose. Very convenient because it's closer to me than LAX is & there was no holiday traffic for us on the way :) I thought booking last minute was going to cost me A LOT & double since I brought mama with me, but it was very affordable. Thank you so much! HAPPY THANKSGIVING

Date of experience: November 22, 2017
Canada
1 review
0 helpful votes
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I been using flight network for couple of years now. I have never been disappointed with the awesome deals I get each time i book a trip with them.

Date of experience: November 22, 2017
Canada
1 review
0 helpful votes
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Quick and easy!
November 23, 2017

It was very easy to book and the confirmation came within minutes. It was really nice not to have to enter excessive amounts of information or have to wait a long time for it to process. A previous booking on the same flights made earlier today was cancelled so fingers crossed this one works out. So far so good!

Date of experience: November 22, 2017
Brazil
1 review
0 helpful votes
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Friendly and efficient.
November 23, 2017

Thank you for proceeding with the cancelation of my flight reservation.
Could you please send me an e-mail confirming the cancelation of the flight reservation?
Best regards.
Ariano Farias.

Date of experience: November 22, 2017
Canada
2 reviews
0 helpful votes
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Excellent
November 23, 2017

Excellent service and results from Vijay! I love flight network and 9/10 always book with you guys. Great website thats easy to use and your customer service department is so helpful.

Date of experience: November 22, 2017
Argentina
1 review
0 helpful votes
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Pésimo servicio.
November 21, 2017

Pésimo servicio, hice el pago de mi vuelo con un supuesto pago de $200 pesos para cancelación sin cargo dentro del mismo día. A las dos horas quise cancelarlo y fue imposible comunicarme, los operadores de habla hispana trabajan hasta las 19.00 y los de habla inglesa no contestaron nuncaaaaaaa. Lamentable

Date of experience: November 21, 2017
Australia
1 review
1 helpful vote
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Dont trust this company
November 20, 2017

Flight network has cancelled our flights, frozen and not returned our money over $4000. Australian, not called to explain or solve the problem. I have wasted hours on the phone with no managers whatsoever to talk with or context me. Completely ruined my wife and my lifetime trip. Places doubt into peoples minds who wish to book airfares online. Do not trust this company!

Date of experience: November 19, 2017
Canada
1 review
0 helpful votes
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Hello world,
This is regarding my recent air reservation with FlightNetwork.com. Which came out to be a huge mess. As the dates went wrong in confirmation ticket. Now i am trying to look for a solution but seems like nobody can help me out. I know need to be in contact with FlightNetwork as i did but they are not ready to help me out. Then i tried to reach the airlines which are AirCanada and Lufthansa, but they cant do anything as the tickets were booked with the agency FlightNetwork. Well i am reaching out to world for help because i cannot let me $1800 go *******@TICO@ IATA

Date of experience: October 7, 2017
Michigan
1 review
1 helpful vote
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DO NOTTTT BOOK WITH FLIGHT NETWORK UNTIL YOU READ THIS!

I booked a trip for two with Flight Network from Toronto to Beirut. On the night of the return flight, we tried to go check-in online, only to find out that our names were not on the flight. The flight was with Middle East Airlines (MEA) and it was solid booked. We spent hours in front of the airport trying to get a seat but couldn't. MEA told us that Flight Network did not forward our booking (Did not do their only job basically).

My only option was to turn on my Canadian cell phone and call Flight Network help desk. THEY HAVE THE WORST CUSTOMER SUPPORT I HAVE EVER SEEN! I spent two hours trying to tell my story and waiting on hold. THEY KEPT CUTTING OFF ON ME so I had to call back every time and go through their call holding process on ROAMING! Finally they were able to get us other tickets on a different flight.

Once back in Toronto I received my phone bill, $350 IN ROAMING CHARGES!

I called them and tried to get to their customer support, NEVER GOT AN ANSWER!
I called every day, I emailed and emailed again until their customer support executive responded and credited me back $25 for my suffering.

DO YOURSELF A FAVOR AND DO NOT BOOK WITH FLIGHT NETWORK. THEY COST ME MORE THAN $500 AND NEVER AGREED TO PAY ME BACK!

Date of experience: October 5, 2017
Canada
1 review
1 helpful vote
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Smooth!
September 23, 2017

Booking was a breeze and the price was right! I received my confirmation within minutes which was great. Looking forward to the check in and flight to be as seamless.

Date of experience: September 22, 2017
New York
1 review
0 helpful votes
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Great customer service
September 22, 2017

I booked a flight and then booked a hotel but I was never sent the confirmation for the hotel. I was charged for the hotel. I called customer service and spoke to Nick. He was very helpful and got the problem solved! Thanks again Nick!

Date of experience: September 22, 2017
Australia
1 review
1 helpful vote
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We had no issues using the online system and the price was very competitive. If this customer experience continues then we will definitely be returning customers.

Date of experience: September 22, 2017
Canada
1 review
0 helpful votes
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Great Service & Prices
September 22, 2017

The only issue I had was when confirming flight it got into an endless loop for over 15 minutes, so I backed out one level and tried again with no problem

Date of experience: September 21, 2017
Oregon
1 review
0 helpful votes
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Super
September 22, 2017

It was great service and great price on last minute tickets. I will call again when I need tickets Thank you to customer service specialist Shan.

Date of experience: September 21, 2017
Canada
1 review
0 helpful votes
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After spending some 3.5 frustrating hours on many other sites, I was extremely pleased and relieved to discover this site which was easy to navigate and did not do the traditional bait and switch i. E. ``oh so sorry, the last few seats were just sold but we have others at a significantly higher price.`` - even though their web sites continue to advertise the sold out seats - we are talking early January reservations.

Date of experience: September 21, 2017
Canada
1 review
0 helpful votes
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I found the website easy to navigate and no muss no fuss booking was great, not to mention the price was good too with a price guarrantee

Date of experience: September 21, 2017