Coleman Furniture

Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience

I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!

I ordered a large tall man's 300 pound Oscar 3 cliner chair. The one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chairThe one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chair. I wrote a review before but received no reply so I presume there's nothing you can do for me. I am extremely disappointed to spend that much money and get something so much smaller. Reply requested

I loved the shopping experience, the delivery was great. The only downer was the wait time. Also the digital hand holding could've been better (send more email updates) The CSRs that I did have conversations with were awesome!

Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.

We are happy with the sectional couch but had one problem that customer service tried to help us with. We didn't realize how oversized the ottoman was, which is our fault for not looking at the dimensions closer. Although, one of the pictures on line made it look smaller than it was. So when we received it and found it was too big for the room we wanted to send it back. Coleman told us the charge to send back the ottoman was $400 and we paid $450.00. So we got stuck with an ottoman we can't use. I'm glad we liked the couch because I can't imagine how much it would have cost to send back the couch and ottoman if we didn't like the whole unit. This experience will make us more cautious next time considering to buy on line without physically seeing the product.

I was recently a returning customer, even after my first experience was not great. Both times I receive pieces of furniture that were damaged.
Both times it took many phone calls, emails and time to get the issue resolved.
Even when the damage was identified upon delivery, I was not given the option to refuse the item. Therefore making it impossible to reach an amicable outcome.

Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.

Coleman Furniture delivered the item we ordered on time and when we realized that one of the panels to our entertainment center had a defect, they ordered the new part for us free of charge and had it packed so well, that the shipping company could not hurt it despite multiple tears and holes in the outer box. We appreciated the prompt and polite service!

Item easily accessed and thoroughly described; photos were clear. Piece exactly as pictured; delivery was on time; professional and courteous staff. Would recommend Coleman and will return for future furniture needs!

The delivery company only offers delivery Tues and Wed, and those are days I have to work in the office, so I found that very inconvenient. They also were almost an hour late/outside of the estimated time window.

I purchased a wonderful sectional that was just what I was looking for. I could select the pieces I wanted instead of having to buy a preselected package for my sectional. It was delivered and set up for me and all boxes where taken away. The only thing that I think they could do better is maybe give an update on delivering, instead of a person having to wait three weeks after they order it to hear anything. Even an acknowledgement that everything is still being processed and telling you the latest delivery date.

Coleman delivered our ordered furniture in about 10 days. Unfortunately, there was a small tear on the love seat portion of our sectional. They called dispatch immediately, and we were told they would have to take this piece back to their warehouse to fix. This was the only disappointing part of our experience because it took an additional 4 weeks to receive the missing part of our couch back. However, they were very professional overall and definitely worked to make sure we were satisfied. We love our couch and wouldn't hesitate to order from Coleman again.

Ordered counter chairs to match our kitchen chairs. Coleman was much cheaper than our local furniture store, had free delivery and assembly of chairs was very simple. Saved 40 %! And they provided accurate shipping status

I ordered a new living room set from Colemans (gorgeous) and the set arrived in perfect condition and the gentlemen who set it up did so quickly and were very nice. The ordering process was easy, I got a really fantastic deal and I could not be more pleased.

I ordered a modular couch from Coleman on January 8,2025 and my couch was delivered February 6,2025. They communicated with me every step of the way. Aside from the excellent customer service, I really love the couch and am so happy that I picked it. I was nervous about ordering a couch online but I love it and would purchase again.