Coleman Furniture

I ordered my living room set and saved 1000 dollars ordering it online at Coleman Furniture. The set was delivered 2 weeks later, and the crew was great setting it up. I love it very comfortable and Beautiful. I will definitely recommend Coleman furniture

The wall unit was priced well and included 'white glive delivery and installation'. Everything went smoothly. The only suggestion i have is to improve the communication about the status of the order.
I would order from them again

Coleman's had excellent customer service. I was kept apprised of the progress of chairs & delivery from start to finish. The delivery and set up was professional.
The chairs are Beautiful!

The furniture is beautiful exactly as expected and the deliver process was fast and efficient and the people who came were so kind and did a wonderful job.

Delivery was organized and the men were polite and professional

Always enjoy the cost savings through Coleman

The couch is exactly what we expected, the packaging was in good shape, and the delivery drivers were so kind and helpful. Some of the greatest people I have worked with!

My bedroom set took about a month to arrive, white glove delivery was great. The set had a couple of chips, one crack in the wood and some black marks on the paint that would not wipe off. This was clearly from the manufacturer, I watched the delivery guys take it out they did not make these marks. I did not see them hit anything to cause the chips in the wood either. I called Coleman customer service while delivery was there. It took a VERY LONG time to get anywhere with a resolution, well over an hour of sending photos and them trying to get me to refuse it or take a very small discount. They immediately were messaging the delivery company trying to charge them money for the damage. I refused the discount as it was so minimal and I didn't want delivery to be charged for it. I didn't want to wait another month for a new set that would likely have same issues since I do believe these are from the manufacturer, minus the chips I don't know when that happened, so I didn't refuse the set either. Anyway, I just wanted a technician to come and fill the spots and use some touch up paint. I even offered to do it myself. But they aren't offering that as an option. I got no resolution from the phone call other than they would launch an investigation and let me know. Been a couple weeks now and no resolution. But I get email updates saying they are still looking into it. The customer service experience after the fact isn't great.
The other issue I had was the strong chemical smell from the set. I've had a window open constantly and it's still there.

My purchase is beyond beautiful. The ease in getting it delivered and everyone involved in the order were remarkable. Would definitely recommend this company to everyone.

Super good quality and great delivery service. Definitely recommend to anyone looking for a nice piece of furniture! They also have financing options.

Very communicative on delivery timing expectations. Installation was done professionally and placement exactly as I requested. Highly recommend if you're looking for that upgrade!

The furniture looked good and of quality. But I have not received the merchandise yet to provide feedback on the final product Waiting for the order to be delivered.

Overall we were pleased with the delivery and set up. The crew was fast, efficient, and respectful of our property. This was our second large purchase from Coleman (the previous purchase was a couple of years ago in another state) and have been impressed with their consistent customer service.

Easy to find the product and order at a great price. Delivered on schedule and was well packaged. Would definitely recommend. Their price was the best online sale price.

Ordering the furniture and everything was very simple. Dealing with Coleman's to get my furniture ordered and delivered in the timeframe that I needed it, all worked wonderful.
THE DELIVERY PEOPLE, THAT WAS A WHOLE DIFFERENT STORY.

I love the couch. It is exactly what I wanted and the price were great. Only downsides, it took 8 weeks to be delivered (that was fine but I thought it was going to be delivered in 3 weeks) and there was a flaw in the material.

Coleman responded immediately about my concern and are sending someone to come fix it, so I am happy.