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CabinetParts

Overview

CabinetParts has a rating of 4.6 stars from 2,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.

service
36
value
35
shipping
34
returns
17
quality
35
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2,241 reviews
How would you rate CabinetParts?
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Massachusetts
1 review
0 helpful votes
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Quick and easy to order from!
April 20, 2025

Made the order and promptly noticed I accidentally added an additional item on the order. I was able to make a request to remove the item from the order before they shipped it and credit me back for the cancelled item. Delivery was quick and easy, packed safely in a box to avoid damage during shipping. All in all, it was a good purchase.

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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Parts received as ordered
February 8, 2025

I received the parts I ordered in a timely manner and in good condition. However, the box end flap was torn open and some parts exposed. Luckily, none of the parts were missing or damaged. I recommend you use stronger box or use shrink wrap around the parts before putting in the box.

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
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Instructions?
January 20, 2025

The drawer came with assembly instructions but that was hardly necessary. However the drawer slides had no instructions. I'm not a Cabinet maker and a novice at this. A little help would have been appreciated

Date of experience: January 20, 2025
New Jersey
1 review
0 helpful votes
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I can appreciate that "computers don't lie" but I was very intentional in getting the correct piece because you were the only company that had it. In the rush, I did not check the email confirmation that I received after I placed the order also considering that it was being sent out overnight. It is frustrating that when I paid for overnight shipping and to have this expedited that the response I'm getting when I'm trying to rectify it is that it can't be dealt with until the next business day

Date of experience: April 8, 2025
Washington
1 review
0 helpful votes
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First off, I can't say enough how much I love these drawer slides. Legit quality in odd lengths for the DIY guy. Also love companies that don't seem to have a marketing presence. Marketing is an abhorrent profession and should be criminalized. Second, not sure if it's intended to be helpful or if it's simply unethical, but this entity automatically adds stuff to your order. Stuff specifically intended for a certain installation method, and I didn't catch it in time. I tried to modify the order right away, following the instructions on the confirmation email, but it didn't work. Since the ROI isn't worth it in this case, I end up throwing away packages of $#*! that I didn't need/want. I'm only out like 7$, and they may be trying to be helpful, but everyone be scamming these days, so I do wonder. Instead of auto adding stuff to my cart, forcing me to uncheck boxes when my ADD is in full effect, a better practice would be to recommend these items.

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
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Awesome Service
April 14, 2025

I mistakenly ordered the wrong trash can based on the picture on the website. They paid for the return shipping and also honored the lower price return with the correct trash can which was $60 more expensive. Talk about service and taking care of your customer! These guys are great!

Date of experience: April 14, 2025
Illinois
1 review
0 helpful votes
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Cabinet parts is a great website and company
January 18, 2025

CaninwtParts Website was very informative and provided all the specs I needed to make sure I ordered the right part. I'm very tired of ordering things on Amazon and having to return them because the specs were wrong. I hope more independent distributors like Cabinet Parts can prosper in a market overly dominated by the big firms.

Date of experience: January 18, 2025
Indiana
1 review
0 helpful votes
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First time buyer.
March 29, 2025

Website structure for finding the correct product I needed was easy to use.
The products I purchased were delivered exactly within the timeline I was told they would be.
The product count was exactly what I had ordered.
Unfortunately the undermount drawer slides I purchased were damaged during shipping. The plastic height adjustment clips busted off. I'm assuming due to poor packaging. Or careless placements into shipping box.
I had to go to a local supplier to get another set. Couldn't wait for another set to be shipped as my project had a deadline. And I couldn't use the broken drawer slides for my customer final product.
I'd rate five stars if products were shipped with better protective packing.

Date of experience: March 29, 2025
Oregon
1 review
0 helpful votes
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Perfect fit, but kind of slow
March 5, 2025

The item ordered is a perfect fit at a great price, but the delivery time from Florida to Oregon was almost 3 weeks(!) For comparison, I got my custom-tailored suit from China faster than that.

Date of experience: March 5, 2025
Delaware
1 review
0 helpful votes
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Smooth closing cabinets.
March 8, 2025

Cabinet parts arrived quickly and in perfect order. The pair cabinets actually close better than some of the ones with the original equipment.
Very happy.

Date of experience: March 8, 2025
Oregon
1 review
0 helpful votes
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Exactly what I needed
April 21, 2025

Replacing some old worn out decades old euro hinges and these were pretty much the exact fit. Love the way they lock into place now instead of slipping off like the old friction screw mounts.

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
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I checked around, and CabinetParts had the best price for the Rev-a-Shelf Lazy Susan I was looking for. The ordering process was smooth and it arrived earlier than expected — it's already installed and working great!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Why autocorrect
January 26, 2025

I am a neophyte at doing DIY kitchen cabinet drawers. I missed that your system autocorrected my drawer with measurements so I received a drawer that is 2" narrower than what I thought I had ordered. I tried the help chat but was told you got what you ordered. Too bad you need to order and pay for a new drawer. I had ordered a previous drawer from you with no proble. No auto correct. How do you get around the auto correct and why is it there? R. Oram order #P*******

Date of experience: January 26, 2025
Colorado
1 review
0 helpful votes
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Cabinet Parts did not follow through with their policy to inform my company of a prompt shipping time and/or follow through with policy to confirm shipping schedule.

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Drawer slides vls2.0
February 11, 2025

Slides arrived in 2 boxes. 1st locks and rear bracket. 2 days later the slides. No issues. The only thing I wish there were step by step instructions for the piticular slides I purchased.

Date of experience: February 11, 2025
Oregon
1 review
0 helpful votes
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Nice
January 21, 2025

Hinges were sent quickly and they were exactly what we needed as the original hinges were 25 years old and new ones were under a different number! Well done.

Date of experience: January 21, 2025
Florida
1 review
0 helpful votes
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Quality was excellent but it was built too small
January 13, 2025

The cabinet custom rollout quality was excellent but it was built too small. We (me and the contractor) measured according to instructions which would have been a perfect fit, but when it arrived, it was narrower than we expected. Since this was a custom rollout, we could not get it replaced and just had to deal with it. I guess you need to be more specific with your instructions so this does not happen.

Date of experience: January 13, 2025
Pennsylvania
1 review
0 helpful votes
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Thanks for quick delivery of inset hinges and 26 mm blocks. I'll keep you in mind for the next time.

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
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Shelf replacement rails
February 1, 2025

I needed to find so very specific rails and I found them here although my length measurements were off slightly they worked great.

Date of experience: February 1, 2025
Massachusetts
1 review
0 helpful votes
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Overall experience
April 14, 2025

Very easy…company communicated well through the entire process, very satisfied. Will use them again if ever needed.

Date of experience: April 14, 2025