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Gwynnie BeeReviews 381

2.6
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Gwynnie Bee Reviews Summary

Gwynnie Bee enjoys a generally favorable reputation among customers who appreciate the variety and quality of clothing, as well as the convenience of a rental model that allows for frequent wardrobe changes without significant financial commitment. Many users highlight the positive impact on their confidence and style exploration. However, concerns about slow shipping times, limited inventory, and challenges with cancelling subscriptions have been frequently mentioned. Additionally, customers have expressed frustration over unexpected charges and a lack of responsive support during issues. Overall, while the service has its strengths, addressing operational inefficiencies could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
34
value
34
quality
35
Mississippi
1 review
0 helpful votes
Follow Marg Q.
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I called asking how to get the best from my subscription. The person on the phone didn't listen but immediately told my I was wrong about everything. She read from her screen as though I could see it - and said to me over and over that Gwinnie Bee was doing everything promised and that I should not be unhappy. The irony was I didn't call because I was unhappy I was trying to figure out HOW to ensure that Monday morning I had three items in my closet to wear each week. BUT SHE NEVER HEARD THAT! I still don't know how to make that happen and she was NOT in any way interested in helping but interested only in proving my perceived dissatisfaction wrong. I enjoy Gwinnie Bee service until I have to deal with one of their humans directly and then I find the humans arrogant and insufferable.

Date of experience: November 1, 2018
New York
1 review
0 helpful votes
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So much to choose from!
November 1, 2018

There's so much variety. Reasonable priced, high end designers to build my wardrobe around. If it doesn't fit, or you don't like it in real life, you can just send it back!

Date of experience: October 29, 2018
Texas
2 reviews
1 helpful vote
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I enjoy the entire Gwinnie Bee experience. I enjoy the edit of products and the opportunity to try during a rental - and possibly buy if I love the item (found some fantastic jeans and some pants - rated very high on the shopping difficulty scale.

Date of experience: October 28, 2018
California
1 review
0 helpful votes
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I love you that they are USA based
October 30, 2018

Always an easy and delightful experience when (if ever) I have to call customer service. They are fast, Knowledgeable kind and very consistent. I am always very satisfied with the results of my request upon my reason for calling. The representative is very clear and understanding in my request. I highly recommend this company.

Date of experience: October 27, 2018
Ohio
1 review
0 helpful votes
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Decent variety for plus sized women
October 30, 2018

Overall, I am pleased to use this service. Most of the clothing is compliment worthy, and it's fun to have new things every week. I wish that there was a better way to search for what I am looking for on the app, and the cost per item could be less. I have been a member for a couple of years now and it would be nice to be thrown a bone (aka free extra items like when I was new) every now and then.

Date of experience: October 27, 2018
California
1 review
0 helpful votes
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Excellent!
October 30, 2018

I tell everyone I know about Gwynnie Bee! Great dresses for a great price! I get a new dress every week.

Date of experience: October 27, 2018
Virginia
1 review
0 helpful votes
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It's a hit or miss
October 30, 2018

I don't always get the styles I've selected. I have selected items and they stayed in my closet for months. I ended up deleting them because I've never received them.

Date of experience: October 27, 2018
New Jersey
1 review
0 helpful votes
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Neutral
October 29, 2018

Tried to cancel with them awhile ago, but they told me that I would need to call the 1-800 number. As if I have time to deal with that!

Date of experience: October 25, 2018
Alabama
1 review
0 helpful votes
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Wish the shipping could be faster
October 28, 2018

The clothes are nice, I love not having to shop. It would also be great if they could take money off if you buy items during the month.

Date of experience: October 24, 2018
Georgia
1 review
0 helpful votes
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Great Service for the Working Woman
October 28, 2018

Gwynnie Bee allows me to maintain a professional wardrobe without the hassel of running from store to store or keeping something I picked and found I don't like.

Date of experience: October 24, 2018
Michigan
2 reviews
0 helpful votes
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Convenient
October 28, 2018

Like getting a surprised with a new wardrobe option. Only wish that the more popular options did not take so long to get.

Date of experience: October 24, 2018
California
1 review
0 helpful votes
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I love Gwynnie Bee!
October 28, 2018

I love the styles, quality, and ease of return. I also love closetting! All my experiences with GB staff, on the phone, have been very positive and informative.

Date of experience: October 24, 2018
California
1 review
0 helpful votes
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Gwynnie Bee Be a Blast
October 26, 2018

Loved the service, and loved the selection. Really enjoyed the surprises and being able to try on different fashions without necessarily buying all the items.

Date of experience: October 23, 2018
New Jersey
1 review
0 helpful votes
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Such an amazing company,
October 26, 2018

I was in the process of trying to lose weight and Gwynnie Bee was a perfect choice for me. It gave me the ability to choose from lots of different dresses in any size that I needed. It was great! As the get nearer to my goal weight I've decided to take a little break from Gwynnie Bee, but plan to start up again this Spring. Thanks Gwynnie Bee for helping me look stylish at work during my transformation.

Date of experience: October 23, 2018
Oregon
1 review
1 helpful vote
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Closeted items never received
October 26, 2018

Although I like the clothing I get, it seems I do not get what I have closeted as priorities, somethings I finally removed after being closeted for over 6 months

Date of experience: October 23, 2018
Massachusetts
1 review
0 helpful votes
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Great way to update wardrobe
October 26, 2018

I love Gwynnie Bee! I have purchased 50% of what has been sent to me. I have had fun finding new favorite brands.

Date of experience: October 23, 2018
Massachusetts
4 reviews
0 helpful votes
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Great service, buys and experience
October 26, 2018

I've had a positive experience with shipping, returns, quality, price, and customer service! The clothes fit well, are fashionable, and anything I don't love I return with minimal effort.

Date of experience: October 23, 2018
Texas
1 review
0 helpful votes
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Love it
October 26, 2018

I have found that Gwynnie Bee provides me with outfit alternatives, confidence and style. I love the service and constantly refer friends, co workers and family.

Date of experience: October 23, 2018
Washington
1 review
0 helpful votes
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I really enjoy the rental part of Gwynnie Bee. Receiving new-ish clothes that I can wear and return is fun and an inexpensive way to have new things to wear each week.
However, I do not recommend purchasing brand new items from them. I have received the wrong size and had much difficulty obtaining a return slip and my money back.

Date of experience: October 23, 2018
Indiana
1 review
0 helpful votes
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Pleasant variety
October 26, 2018

I love the variety of styles to choose from. I also love that I can adjust the sizes as I lose weight. I get compliments all the time on my wardrobe.

Date of experience: October 23, 2018