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Gwynnie BeeReviews 381

2.6
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Gwynnie Bee Reviews Summary

Gwynnie Bee enjoys a generally favorable reputation among customers who appreciate the variety and quality of clothing, as well as the convenience of a rental model that allows for frequent wardrobe changes without significant financial commitment. Many users highlight the positive impact on their confidence and style exploration. However, concerns about slow shipping times, limited inventory, and challenges with cancelling subscriptions have been frequently mentioned. Additionally, customers have expressed frustration over unexpected charges and a lack of responsive support during issues. Overall, while the service has its strengths, addressing operational inefficiencies could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
34
value
34
quality
35
Washington
1 review
0 helpful votes
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Great Overall
October 11, 2018

I love everything about this service. Sometimes the processing time to send out new items after I've returned items isn't as fast as I'd like, but the clothing options are great and overall I love this service! I work a professional job and it's really nice to always have a fresh look without having to think too much about it. It has also worked really well to be able to wear a different dress for each of the handful of fancy evening events I go to each year, without having to buy a new dress each time.

Date of experience: October 8, 2018
Utah
1 review
0 helpful votes
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Going downhill!
October 4, 2018

I have been a member of Gwynnie Bee for 1.5 years and at first I absolutely loved it! I could wear the outfits that week, return on Thursday and receive the clothes on that Monday or worst case scenario the Tuesday. Ever since they wanted to expand I have noticed a slow down in the shipments and problems with return notifications on the website. Also a few of the clothes quality was just not as good as the beginning, so much so I didn't even wear the clothes. If you asked me last year I would say yes I recommend it. Now I would say it is not worth the money! This month I haven't even been able to use the account and they would not issue me a refund. I wouldn't bother.

Date of experience: October 1, 2018
Texas
1 review
0 helpful votes
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Practical and Easy
September 25, 2018

I have been using Gwynnie Bee for a year now, and love it! I like the ability to chose styles I like, but don't have to be stuck with. It has been great to have new outfits all the time, and I get lots of compliments! I love the ability to return items without having them cleaned and ironed! It has been very helpful for my busy life! Gwynnie Bee is very practical and easy!

Date of experience: September 24, 2018
Colorado
1 review
2 helpful votes
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Somewhat Dissatisfied
August 29, 2018

I more often than not don't get the selections I'd like. Either they don't have my size available, or even when on "priority," I never manage to receive them. It doesn't seem like the "priority" setting does much in determining what I receive, which is frustrating.

Date of experience: August 26, 2018
Germany
2 reviews
0 helpful votes
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Redundant styles but good quality
August 29, 2018

I find the style selections to be redundant. The photos don't always accurately depict the merchandise. Sizing is confusing. But I have purchased most items that were sent. Overall, I am pleased.

Date of experience: August 26, 2018
Colorado
1 review
1 helpful vote
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Lousy I have not been able to contact abreal person a waste of money do you get it. Terrible customer service

Date of experience: August 26, 2018
District of Columbia
1 review
0 helpful votes
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I'll never give it up!
August 28, 2018

I jumped on the Gwynnie Bee bandwagon early on and I'm glad I did. I realized that it wasn't so much that I liked clothes, what I really liked was new clothes. With Gwynnie Bee, I always have something new to wear without busting my budget. Great selection and easy shipping makes it perfect.

Date of experience: August 25, 2018
Virginia
1 review
1 helpful vote
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Beautiful dresses
August 28, 2018

Both dresses were very nice but I bought one because it fit so splendidly. The fabric was light so it was the perfect summer dress. Very versatile for all occasions

Date of experience: August 25, 2018
Maryland
1 review
1 helpful vote
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It's just "ok"
August 28, 2018

Not enough of what I'm getting is wearable for my lifestyle. Cancelling subscription requires a phone call, which is inconvenient. Should be able to do electronically.

Date of experience: August 25, 2018
Minnesota
1 review
3 helpful votes
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Unused
August 28, 2018

I signed up but I've never ordered anything. I have tried to cancel my membership but it never gets canceled

Date of experience: August 25, 2018
Massachusetts
1 review
0 helpful votes
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I subscribed to Gwynnie Bee for about 9 months. It SO fit my lifestyle as a medical professional, primarily wearing dresses to work. The Gwynnie Bee suggested sizes were helpful. They did have recommended styles for short people. This is where they aren't quite there. I'm about 5'3", and found the bust or waist on some of the suggested sizes far too low to be worn. They need to have short ladies try these fashions on before recommending. Easy to stop (I had bought so many of their sales dresses, I had enough!) and will resume when I need to

Date of experience: August 25, 2018
Wisconsin
1 review
1 helpful vote
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Love the clothes. Too slow...
August 24, 2018

I really love the clothing selection. I really love being able to pick out my own clothes. But it takes *days* (sometimes 4 or 5) for my next box to go out. That is my biggest disappointment.

Date of experience: August 23, 2018
Washington
1 review
2 helpful votes
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As soon as I return items i get a notice saying my next box is being prepped. But then it doesn't get shipped until 3 days later, so it often ends up being almost a week before I get my next box. :( I love the service and that i can always wear clothes that fit despite losing weight (from 20/22W to 14W!) But I have long gaps where I don't have anything at all to wear.

Date of experience: August 22, 2018
Alabama
2 reviews
0 helpful votes
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Awesome
August 23, 2018

Clothes always in excellent condition if not new, liked ease of choosing items for closet on website, very easy to keep or return items. Great experience.

Date of experience: August 22, 2018
Colorado
1 review
0 helpful votes
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Overall pretty good
August 23, 2018

My only complaint is that I don't feel like there is any consistency on how long the turn around takes. Sometimes super quick and sometimes it takes awhile.

Date of experience: August 22, 2018
Arizona
1 review
1 helpful vote
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Work Ready
August 22, 2018

I really appreciated the ability to look professional every day. Your service provided good fitting and quality apparel.

Date of experience: August 22, 2018
Michigan
1 review
1 helpful vote
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Manager Facilities Oper and Support
August 22, 2018

For the most part it has been a great experience. There was one dress that I received that should have been retired.

Date of experience: August 22, 2018
Missouri
1 review
0 helpful votes
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Amazing service
August 22, 2018

I love Gwynnie bee. I am constantly being asked where I get my cute things, and recommend them every time.
It is also great since I've been losing weight, and I don't have to buy an entirely new wardrobe. It's great for size sliding.

Date of experience: August 22, 2018
Texas
2 reviews
4 helpful votes
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Great to play!
August 22, 2018

This site has let me play with so many new styles, brands, and types of clothing. It's been absolutely fantastic to get outside of my comfort zone AND find a wide variety of goodness that actually fits me.

Date of experience: August 22, 2018
Georgia
1 review
1 helpful vote
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Long Wait
August 23, 2018

I love everything about Gwynnie Bee except the long wait for the next shipment. Great choice in clothes, the sizes are pretty much what they say, I have been lucky enough to always get clothes that are in good condition. All in all a great service, just wish I did not have to wait as long as I do.

Date of experience: August 22, 2018