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Gwynnie BeeReviews 381

2.6
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Gwynnie Bee Reviews Summary

Gwynnie Bee enjoys a generally favorable reputation among customers who appreciate the variety and quality of clothing, as well as the convenience of a rental model that allows for frequent wardrobe changes without significant financial commitment. Many users highlight the positive impact on their confidence and style exploration. However, concerns about slow shipping times, limited inventory, and challenges with cancelling subscriptions have been frequently mentioned. Additionally, customers have expressed frustration over unexpected charges and a lack of responsive support during issues. Overall, while the service has its strengths, addressing operational inefficiencies could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
34
value
34
quality
35
New Jersey
1 review
2 helpful votes
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Gwynnie Bee
March 2, 2019

Nice clothing and it is great way to shop. Only draw back is it take a week to get you a new piece. So a month membership doesn't give you many pieces.

Date of experience: February 27, 2019
Maryland
1 review
0 helpful votes
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I could not be happier with my Gwynnie Bee experience. Before signing up I was constantly stressed about what to wear each day and generally feeling frumpy and too overweight to be attractive. Now I have beautiful clothes that fit me perfectly all the time. My coworkers love to see what new outfit I'll have on next and I get compliments from all kinds of people ALL the time. It's also a blast trying new things risk free and getting to keep what I love. Not only has my wardrobe improved, but my confidence has as well. Gwynnie Bee is one of the best things I've done for myself in a long time.

Date of experience: February 27, 2019
California
1 review
1 helpful vote
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Anticipating
March 1, 2019

I enjoy receiving a new box for Gwynnie Bee every time. The fit is always spot on. Only drawback is the prices when you want to buy an outfit. I would've brought a few of the dresses but it was above $50. Which is not a good bargain to me.

Date of experience: February 26, 2019
Texas
1 review
0 helpful votes
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An unlimited closet.
March 1, 2019

I love being able to try out so many different clothes and being able to greatly expand my wardrobe without paying a fortune. I have also had good experiences with their customer service representatives.

Date of experience: February 26, 2019
California
1 review
1 helpful vote
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Amazing and affordable
March 1, 2019

Love the amount of options there are! I can switch it up from skirts to shirts! Very affordable and not obligated to buy anything!

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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Fabulous
March 1, 2019

I absolutely love! So fun getting different clothes. Super easy and fast. Life changer, financially life changing as well.

Date of experience: February 26, 2019
California
1 review
1 helpful vote
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It's a hit or miss
March 1, 2019

With quality and prices my satisfaction level is a hit or a miss on most items. I either love the item but the price point isn't there. Or the quality of the item could be better. Even with sizes it's a hit or a miss. Great concept and hoping for more hits.

Date of experience: February 26, 2019
Florida
1 review
0 helpful votes
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Excellent Service
March 1, 2019

Love the excellent service and all the beautiful dress that you have. Also thanks for the sales in the clothes that let us to have a great clothes for less.

Date of experience: February 26, 2019
District of Columbia
1 review
1 helpful vote
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Gwynnie Bee is a game changer
March 1, 2019

As someone who hates shopping but loves clothes, Gwynnie Bee has changed the game. I love being able to fill my closet, getting the new box and always having a variety of options! This is the best subscription ever!

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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The service is good in theory. However there are certain things I want for a specific event, but even though they're marked as priority I don't receive them when I want them. I understand it's impossible to give everyone exactly what they want every box, but it makes this service pretty useless for me. It also is more than I'd spend on new clothes in a year.

Date of experience: February 26, 2019
Illinois
1 review
0 helpful votes
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Been a member for a year now and I love the selection and surprises. Easy and very affordable if you like looking fantastic.

Date of experience: February 26, 2019
New York
1 review
0 helpful votes
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I contacted Gwynnie Bee several times to request that a specific Customer Review be removed due to being sizeist, ageist and ableist. In response, I received a condescending "form letter" email about the importance of customers posting their opinions. Wow. I further pursued the issue, and was ignored. There are far more tolerant, empowering and sensitive companies to do business with. I have no patience for one that defends hateful language on their site. Also, your service is ridiculously unreliable. I rarely receive items that I prioritized and that's very frustrating. Your selection in plus sizes is limited, but I'm not surprised by that, given the response (or lack thereof) that I received when I tried to address the offensive reviews. I'm planning to cancel my subscription. I don't patronize companies that promote prejudice and can't provide quality service.

Date of experience: February 26, 2019
Kentucky
1 review
0 helpful votes
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Ugh.
March 1, 2019

I signed up and shortly realized it wasn't for me. I called to cancel and they persuaded me to try it for a little longer. Then I forgot about it and have wound up being billed for far too long. I should have cancelled. Have wasted a lot of money.

Date of experience: February 26, 2019
Ohio
1 review
7 helpful votes
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I'm very frustrated when I pay Up to $200 a month for this service and have to go 4-5 days without any new clothing to wear. GB needs to work on getting shipments out faster and taking into account processing and shipping times. I would've kept my higher plan if this had been done but I was Still receiving shipments slower. Besides this important issue, I am Pleased with the app and variety of styles and sizes that are a available from GB.

Date of experience: February 26, 2019
Alabama
1 review
0 helpful votes
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False advertising
February 23, 2019

I thought I was starting a trial. They automatically charged my card after the trial was supposed to be free. The card that they wanted was just to pre-authorize. I log into my bank because I got an alert they charged my card. It caused me to be overdrawn and I tried to contact them immediately I get a response stating they didn't charge my card so I did a screenshot of my bank account send it right back now they're telling me it'll be 48 hours before it's resolved. So are they going to pay two more days of overdraft plus the one I already have? It's the only response I can get from them this is the worst subscription company I have ever dealt with

Date of experience: February 20, 2019
Texas
1 review
1 helpful vote
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I gave Gwynnie Bee a try hoping it would give me a more varied Wardrobe and in that regard it was fun to try things I might not normally purchase, however if you did like an item the cost to purchase was simply too expensive. First you pay the monthly fee and then you pay more than retail for a used item? I fell in love with a Donna Morgan dress. Gwynnie Bee wanted me to pay $70 (after paying them $69 just to give it a try). It's a USED dress ya'll. I found the same dress at Nordstrom Rack for $39.97 and it wasn't used. Same thing happened with a Lucky Brand shirt. I found it new at Steinmart for less than GB wanted for used.? Seriously, GB, what's up with the prices for used clothing? That was when I decided I could take my $69 to my favorite designer discount stores and purchase items rather than paying Gwynnie Bee for the privilege of trying them on and excessively more if I wanted to keep an item.

Date of experience: February 5, 2019
Colorado
1 review
2 helpful votes
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Scam, scam, scam
January 24, 2019

Almost a year after my wife cancelled, they are still hitting my credit card. No matter what you do they won't stop trying to get another 75 bucks a month out of you.

Date of experience: January 21, 2019
Utah
1 review
2 helpful votes
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I had been a fan of Gwynnie Bee, but they have been an utter disappointment this holiday season. Like a lot of people, I have a Christmas party every day of this week. I knew holiday party week was coming, so I returned my last items early (Dec. 10&11). It's now Dec. 19th. I have not received a new shipment, nor has a the next shipment shipped out. With the weekend and holiday coming up, I think it is realistic to guess that I will not have had a Gwynnie Bee item in hand from Dec. 11 until Dec. 26 (or later!). That is, literally, the two weeks of the year when this service should provide the most value. Total disappointment.

Epic failure for holiday dresses.

Date of experience: December 19, 2018
California
1 review
3 helpful votes
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These guys are jerks. Once they have your bank account info they just take your money reguardless whether you cancelled your subscription. Their policy is they do not under any circumstance do they do refunds. This company has really crappy one sided business practices. Beware!
One more thing i tried to leave a review and only found glowing reviews unless you specifically search for bad reviews. Obviously they dont want some of us to be heard... Isnt that kind of content control untruthful?

Date of experience: November 24, 2018
Illinois
2 reviews
5 helpful votes
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Very disappointed
November 13, 2018

I could hardly find anything that I liked in my size. I usually like more minimalist pieces in distinctive neutrals (i. E., not all black). Most of what was available were floral print dresses that were much too young for me - also, I rarely wear dresses. Also, the mobil site was really glitchy. It was slow to load and I would be directed to items that I hadn't clicked on. After several hours of trying to find stuff I even wanted to look at more closely, then being misdirected to items I didn't like, I gave up and canceled my trial membership.

Date of experience: November 9, 2018